Visiting Angels - Fresno, CA

  • 2350 W Shaw Ave #129, Fresno, CA 93711
  • (559) 550-6573
  • 4.8 ( 100 reviews )
  • Home Care

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Description

Reviews

4.8 ( 100 Reviews )
review users
Lisa W_16
February 28, 2023
It has been a positive experience because generally speaking they have simplified her life. I would recommend them because the Angels have good communication skills.
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Johan B
They have been very friendly in answering my questions and just seemed to be giving me all the information that I need. It is still pretty new to me and everything is fine, and they are taking care of my wife and I would tell them about the agency.
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Mary D_46
January 27, 2023
The caregiver helps by making sure that when he is outside, he stays out front. I like that they keep him occupied and talk to him. I know that could be tedious sometimes, but that is really what I want them to do. I like that I can usually get the same person and when we had a backup caregiver she was really good.
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Kathy V_5
January 13, 2023
They are there if I ever have questions. The caregiver we have is wonderful.
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Paulina M
December 22, 2022
They could consider my mom can be difficult due to dementia. The agency is very accommodating, they inform me of any changes that may occur, they're patient when I have questions.
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Anonymous_5979
November 30, 2022
I couldn't have made it without them. I really needed them at the time. I liked that they were personable and the girls from the office came to our house to get a good assessment of what we needed and our caregivers were always attentive and always there for us.
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Patty T_3
October 25, 2022
It has made mine and his life easier. I like that they have been nice and courteous. Our worker, Silvia, is so conscious and seems so responsible.
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Brigitte M
My dad has dementia, so the services are really helpful. They get back to me pretty fast, and they have good caregivers.
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Catherine H_9
September 27, 2022
They do everything they need to do for her. The caretakers are very nice and easy to talk to. I like that they communicate efficiently.
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Kate J
August 23, 2022
It contributed to her well being. The girls were professional and they also did light house keeping.
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Candy S_2
August 10, 2022
They have helped with making my mom feel comfortable with the caregivers. I like how the coordinator reaches out.
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Tanya W_2
July 14, 2022
They have provided regular exercising for her. I like the people that work there.
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Katherine S_4
June 22, 2022
They always come when they are supposed to. They get her where she needs to go. They have been dependable and consistent. I think that sometimes the client has issues if the cars are hard to get into.
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Bill C_19
They provide good service for my parents. I like their attention to detail.
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Judy J_8
May 13, 2022
Maria is important to me. She does anything like washing my clothes and picks up the room and bathes me. I like that when I've had to change a date or a time, they are always good at letting me change them.
review users
Anonymous_5299
April 27, 2022
The caregivers are very caring, careful, and attentive to my mother needs. I like their staff, promptness, and attention.
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Dee H_1
March 09, 2022
They help us most by doing what my mom asks. They are very considerate and respectful. They have been great and very flexible.
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Mona C_1
February 16, 2022
They always answer my questions and they are very exact. It's very exact and well run.
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Sammie P
January 17, 2022
They really help my mom out. They really connect with her. The service is good. They did what we asked them to do. My mother is not difficult, she is just losing her memory.
review users
Dell A
January 17, 2022
She only comes one day a week for five hours, and that's not very long. There's not very much to do in 5 hours for one day. They don't have enough help. My father is supposed to have someone come 2x a week but they only come 1x a week. The past two weeks they've had to cancel and have had nobody to take their place. They're short staffed.
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Jacqueline L_6
November 24, 2021
They made the experience positive by giving the support that my stepdad needed to take care of her. I'd recommend Visiting Angels because of their responsiveness.
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Chris M_18
November 09, 2021
We recently changed caregivers, and the one we have now is better. The last one wasn't quite hitting the mark. Visiting Angels has been very responsive and helpful.
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Katherine O_1
October 13, 2021
Its positive because they provide services to my parents, we get relief. I like that they are nationally known, good reputation.
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Craig S_4
September 17, 2021
They help with food. They have good quality and communication.
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Stacey B_2
August 12, 2021
My father provided obstacles in them making a positive impact. It wasn't their fault. They communicated well with me since I wasn't there to see the care.
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Joy S_5
June 16, 2021
They have really helped by having someone here to protect me when I fall. They are there for me. I like that they are concerned about how things are going. They check on me.
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Cassey A
May 17, 2021
They help out if I need help with cleaning and we're not able to do it. They do what's needed to be done. They have really great caregivers. When it comes to scheduling, they're always on it.
review users
Lanemar
May 07, 2021
Visiting Angels seems to be on point. My mom really likes her caregiver. They are really awesome, and they are super quick to get back to you. It's convenient because it isn't only just calling; they can also text you, so that's awesome. They are just very quick to respond. What they do is more companionship, some household chores, and helping with showers if they need it. They would also take them to doctors appointments. You could have a different caregiver come in every time, but we opted to have the same caregiver come in every time. We are getting help with MediCal, so that's what they charge, and they charge it through the voucher. If I go over the allotted voucher allowance, I believe it is around $30 per hour. I feel that would be a really good price for what they do.
review users
Kim S_17
April 28, 2021
They are able to take her to a medical appointment which is a huge relief since my brothers are out of the state. It is just me and my husband. They are there with my mom. They are very good with my mom and also I can get a hold of them any time I need to. I really like that. They have been very accommodating.
review users
Ron P_2
April 28, 2021
Their services were great; we didn't see the interactions with the caregivers. My dad was going through groceries pretty rapidly for a man his age, and we noticed that stuff was missing. We weren't up in the area, so we had somewhat of a lack of trust.
review users
Karen _7
March 31, 2021
She has long-term care. They help her have a great quality of life, even though she doesn't have a lot of things to do. She can talk with them, and has a routine with them. If I had to have someone take care of me, I would ask Visiting Angels. They are easy to deal with, and when I come to see my mom, they are always helping her to eat. They do everything we ask to. The owner is very nice.
review users
Lisa H_3
March 16, 2021
They make sure the client's medications are taken and take her vitals. They do all I ask. They are professional, friendly, and courteous.
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Marlis P
February 24, 2021
At the time the impact on my daily life was really bad. That was a bad experience, I would be embarrassed.
review users
Ernest P_4
February 12, 2021
It has made a difference in my life. It has improved my life and my health. I think they help. They are a good agency. I would rate them the best. I don't have much experience with health care agencies and I have been very happy.
review users
Alicia P_1
January 26, 2021
My mom and I looked forward to her coming because I could relax a little bit. I like that they listen to me and they sent out one caregiver and made her very available. Her name is Melissa and she is the best. My mom and I love her.
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Cheryl F_6
December 16, 2020
They take her to her eye appointments. I like the owner Debby, She understands how to give good care.
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Anonymous_4293
December 12, 2020
They drive me to my appointments and just drive me to my doctors. They are attentive to giving the care.
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Eliana (
November 17, 2020
They have been helpful to my mother while my mother is at work. They are very easy to talk to. The training is good fore the caregiver.
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Anonymous_4185
October 28, 2020
They did a good job keeping her busy while they were there. It was really good. It was really helpful in trying to get some respite care for my mom quickly and the caregivers that came into the home adjusted to my mom which really helped.
review users
Kim S_14
October 16, 2020
My mother loves when people come over because of how they treat her. They are kind and caring. They are helpful as well.
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Judy S_30
September 23, 2020
They were very informative on their monitoring system. They were willing to do what the client needs to have done.
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Terry N_2
September 03, 2020
I have MS, so my expectations to get up and move around weren't very high, but their encouragement to help me get active has helped me so much. They have actually surpassed my expectations. I know people in this industry, and I feel that Visiting Angels' follow through and demeanor.
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David M_20
August 26, 2020
They always make sure we have a caregiver and they make sure the caregiver is a good match for my mother. They are respective in their responses and there is good communication between me, the office and the caregiver.
review users
Marilyn M_8
August 13, 2020
They give the client a shower and they dress her. They feed her and spend time with her, which gives me a rest. The caregiver is very good. She does everything that is required of her and even the client likes her.
review users
Rudolph R_1
July 30, 2020
It was something that we needed to have, but it was not life changing. She was already in hospice. The lady that set up everything was very confident, and the people that came were reliable.
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Gayle P_3
June 18, 2020
The most helpful part is that they are able to give me time to rest and I am able to do things. I like that they know what they are doing.
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Jan B_3
June 15, 2020
We couldn't have done it without them. When my mother first needed care I didn't know where to turn and a friend recommended them to me very highly so that's why I interviewed them. They were always very caring, accommodating, kind, helpful, and prompt.
review users
Jennifer M_8
May 06, 2020
They help the most by taking our position while we leave to run errands. I really love that they are very caring and that they care about what they do.
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Lisa W
April 21, 2020
They've just given me a break so that I can do what I need to. I like that they are always letting me know about things going on.
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Cyndi S
April 10, 2020
The caregivers do everything we need. I have never had any problem with the company. The caregivers are prompt, reliable, dependable and they do everything I need them to do.
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Pepper K
April 08, 2020
When I work I want someone to be with my mom. They are awesome. My mom loves her caregiver.
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Lisa B_12
March 18, 2020
I am not worried about my mom when she is with the caregivers. The company is professional and organized.
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Anonymous_3331
February 05, 2020
They provide him with companionship, walking, doing puzzles and such, and they'll take him to meals with his friends. They are doing an outstanding job. They do exactly what I ask them to do.
review users
Sandy P_4
January 28, 2020
That is the whole reason we reached out to them. The first company wasn't like this. My parents and both my sisters and I couldn't be more happy and thankful we have them. This is our second agency we have dealt with. They are far superior. The staff is very caring and warm towards our parents. The fit is excellent for all of us. Anytime they have to send out a sub they are always really good. We haven't turned anyone down. Their hiring process is great.
review users
Rebecca N
January 21, 2020
They are professional, and when I request something, they follow through and are reliable. I like that they are professional, caring, and follow through with what they say they will do in a timely manner.
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Joshua S_1
January 13, 2020
My mom is less lonely because she has nice ladies to talk to all the time. We have almost 24-hour care, and she is happy and looks well fed. They are humans with flaws. They are really communicative overall.
review users
JoAnne C_2
December 21, 2019
They put my sheets on my bed. They wash my sheets.
review users
Linda "_1
I've been taking care of her by myself and doing all of her meals. She has dementia, which was gradually getting worse. It took a lot of stress off of me to have them here. It was a socialization for her to have someone else there to talk to. She enjoyed having the caregivers there. I like that they're very easy to get a hold of and talk to and change things for whatever needs to be done. They're very kind.
review users
Michael L_14
November 08, 2019
When she needed them, it had a huge impact. They are very responsive to what we needed. Scheduling was easy, and the feedback I got from my mother was good. Everything she said was really great, and everyone was very helpful and kind to her. Some went out of their way and served above and beyond.
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Tim F_1
October 03, 2019
They did her cooking and took care of her personal hygiene. I liked the communication. It was really good.
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Mary A_27
September 10, 2019
They have helped my husband by bathing him. I like the care they give.
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Anonymous_2525
September 05, 2019
I like that they give me a bath, and they help me go buy things. I like their attitude and professionalism.
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Nathan K
August 27, 2019
I do not have to have them right now this instance. I just want my mom to be used to having people over for when she needs them. I have not had any issues with them whatsoever.
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Harcharan G
August 20, 2019
They were just what we expected for basic care. They offer good services for people.
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Katherine C
July 24, 2019
It's only three hours of service, but she uses every minute of it to help us. I can't ask for more. I don't need to tell the caregiver what to do. She just does it. She is very aware and keeps her eyes open for things I might miss.
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Anonymous_1983
June 25, 2019
They make a difference. They help with the laundry and some cooking. They could do more with my medical condition, and they could help me more with that.
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Lori C_6
June 05, 2019
They are responsive and easy to access. They text me, and I can text them. I like how this agency responds quickly. They are responsive, and I talked to the owner, so it was not like another mystery person taking the call.
review users
George W_3
June 05, 2019
They only come on Sunday's when I have other things to do. They are able to keep her company while I am gone and make sure she doesn't wonder off. I like that they seem to be friendly and confident.
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Chris H_2
May 29, 2019
They are nice to my mom. They are responsive and answer the phone. The pricing is fair.
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Andrew J
May 07, 2019
They have made her comfortable and secure. I like the convenience and just about everything. They have been very responsive. Only thing is that they are pricier than most.
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Bonnie S_6
It gives me less to do. It is personal and personable. The aide that comes is nice to work with.
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Brian B_1
It allows me to do other things that I need to do in my life. They are well organized, and they do what they say they're going to do.
review users
Jane J_5
February 12, 2019
They were able to help me get in bed so I didn't end up on the floor. I liked the ladies that came. They were very friendly, patient, and they didn't rush me.
review users
Kurla J
February 07, 2019
The help has been huge since the caregiver came. They fulfilled many things we needed with one person. Gary is blind and it's hard to introduce anyone. We had the need for specialty therapy. The angels provided that for us. They really listen and the employees that come in are interested in becoming more than just a service person. They want to know your needs.
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Russ W_1
December 28, 2018
I couldn't have done this without them. I needed help. They're quick and professional.
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Audrey L_1
November 19, 2018
It makes my life much easier because I am on-call and it is great to have care when I'm gone. They are very accommodating in emergency situations. They are very kind and accommodating. The caregivers are kind and responsible.
review users
Betty G_14
They don't have the hours available that I need. They could send somebody I know. For a while, I was getting someone different every day and I'd have to teach them all over again. They do a wonderful job I think. They do everything I ask them to do.
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Anonymous_295
October 10, 2018
They help with taking my loved one to church on Sunday. They are very reliable.
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Joann S_5
October 08, 2018
They do her shower, they take her to all of her doctor's appointments, and they help with meal prep. The caregiver understood what we needed from the very first day. She could understand my mother and how she thinks. She is always on time. I am so happy with them. They may change the provider from time to time, but the caregivers that come always do the same thing and my mother trusts them.
review users
Christine M_2
September 05, 2018
They help her to keep going. She couldn't do things without them. They just have an excellent service. They are accommodating and professional. There hasn't been anything that I couldn't resolve. The staff and administration is top-notch.
review users
Tod H
August 23, 2018
It relieves a lot of stress to know that my mom is being taken care of. They're very personable, they get back to me on time, and they try to find a good fit.
review users
Elizabeth A_5
August 06, 2018
It was a day and night difference between the first two caregivers and the second two. They could be more consistent with the people that they send to the house. The first two people were very lazy and they just sat there and played with their phones. They don't actually come into the house until 30 minutes after their shift started. They were all nice, but they were unprofessional. The other two that they sent me were right on, as I would expect.
review users
Peggy S
July 05, 2018
They do what they promised. He is very relaxed and comfortable when they are here. My husband seems to like them, and they do a good job.
review users
Faye G
June 14, 2018
I live a distance away and they seem to have nice people because they'll pick my mother up for a dental or a hair appointment. It really saves me from having to all the way down there, so it's helpful. They've just done what I've needed to have done. It was recommended to me by my brother because they were reasonably priced and willing to do whatever was needed.
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James C. B
They have done a very good job. They follow the instructions they are given beforehand. They listen to what I say.
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Carol R_1
May 07, 2018
They have helped the most by getting me back on my feet, be more independent, and do things for myself. They are very accessible and answer the phone any time of the day.
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Ginger B
The care is helping me more than my loved one. It takes the weight off of me. The cost of healthcare is very expensive, but Visiting Angels is very easy to work with and they have very good caregivers that come to see us.
review users
Janice L
April 20, 2018
They are very professional. When I call to ask for something, for the most part, they are able to accommodate it. In general they are pretty easy to work with. The flexibility and quickness of response to when I call and ask for them to do different things. They will do it right away either that week or the next.
review users
Dorothy L
April 06, 2018
They are very informative. If they have a situation like someone is not coming in, they phone me and send someone else. They were going to send a man, and my dad can't have that. They changed that right away. They get him out of the house, and they take him to the grocery store.
review users
Mark J
April 05, 2018
They could match the skill levels of the caregiver to the needs of the client. I think having employees that are more well rounded is good.
review users
Jon T
March 20, 2018
I like that the caregivers are kind, nice, and work well with my family. They relieve my family of having to provide care all the time for my mother.
review users
Heidi T
February 13, 2018
They are reliable and we have the same caregiver every time. It's reasonably priced and they are able to accommodate us extra times. They give peace of mind so that I don't have to worry about my mother's care.
review users
Doug S_6
January 05, 2018
When they met with us, they were very friendly, and willing to work with us. They have had a major impact on my loved one's life because they're bringing food to him, so his health has improved. For me, it's good to know he has additional care.
review users
Sharon G
December 08, 2017
I have already recommended Visiting Angels to others. I told them that the manager is super responsive. The caregivers from Visiting Angels are caring, skilled, and well-trained. I am in LA, and my parents are in Fresno. The services give me peace of mind because the caregivers do things I would do if I was in Fresno.
review users
Bob G_1
Visiting Angels has very enthusiastic and careful caregivers. Visiting Angels has been able to help us do many things around the house that me and my wife cannot do.
review users
Gerald J_1
November 03, 2017
Visiting Angels' caregiver does everything we hoped. Visiting Angels' caregiver allows me to have the time to myself to play a little golf.
review users
Pamela D_4
November 03, 2017
Visiting Angels has good caregivers working for them. The most helpful aspect of my mother's services is the help she gets when showering.
review users
Ben V_1
When I got ready to do home care I learned that the owners of Visiting Angels really make all the difference. The care provides me with not having to worry about scheduling people.
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Kristin K_2
October 05, 2017
Visiting Angels is incredibly professional. The staff is always responsive. The caregivers helped my loved one with medication, driving places, and cleaning out her refrigerator. They helped her with everything.
review users
Anonymous_410
September 05, 2017
Visiting Angels has a big turnover rate and they can't keep people. Visiting Angels makes my life better because I can get out of the house and not worry about my loved one.
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