Home Instead - Union City, CA
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- 4 Union Square, Union City, CA 94587
- (510) 972-0870
- 4.9 ( 14 reviews )
- Home Care
Related Costs
Description
About This Community
Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
Reviews
4.9
( 14 Reviews )
Ursula 1
November 17, 2021
Home Instead has always been most accommodating with the caregivers schedules. Very thoughtful and dedicated caregivers. Everyone treats our mother like family with respect and kindness. We can’t imagine having gone through COVID without Home Instead!
Reviewer#AT0211B
We got Home Instead Senior Care for my parents. They are doing well. They are happy with the caregivers, and we are happy with them. They do light housekeeping, meals, hygiene, and reminders for medication.
Sprague Family
Home instead is everything it purports to be. The director and staff are always available and very accommodating to the needs of our mother. When there were mismatched personalities, they were understanding and quick to find someone more sociable to mom’s liking. There is utmost respect for our mom’s age and increasing memory loss. Requests from her daughters are honored. We are pleased to know that Home Instead will be able to expand hours of care when the need arises. Home Instead comes highly recommended our family.
amylyn2
September 18, 2018
Home Instead has treated my mom and I like family and really went above and beyond.
They respond to my request usually the same day they are always on time and I don't know what I would do without them
Joseph J
May 03, 2018
The team at the Fremont area Home Instead were a great help during a trying time.
I needed to find good in-home care for my mother on very short notice. I looked at the various alternatives in our area and chose Home Instead. I am very glad I did.
Shannon is an amazing combination of compassion, professionalism, and energy. She came by our home within hours, did a detailed assessment of our situation, and provided us a comforting caregiver by early evening.
Shannon was poised, prepared, and empathetic during the assessment and beyond. She has a system in place that appears to cover everything that could affect and maximize the care offered by her team to assure the comfort and care of the person in need.
She was open and transparent on pricing and the care to be provided, and she took the time to bring caregivers by the house to introduce them and to bring them up to speed on expectations and requirements.
I would recommend her and the Fremont area Home Instead team's compassionate, professional, and responsive service.
VivaS_Mommy
Back in the Fall of 2014, my Mom was given 2 months to live after a hospitalization for a broken collar bone and severe COPD. Her wish was to return home so we arranged for weekly visits from a hospice, as well as caregivers from Home Instead.
At first, we had caregivers come for 4-8 hours shifts during the daytime. My Dad thought he could help provide care for my Mom and my parents insisted that they wouldn't need caregivers in the evening. Unfortunately, it ended up not being safe for my folks to be left alone overnight and I wasn't able to move in with them due to having a young child at home which was 45 minutes away. Thankfully, Shannon was able to arrange for 24/7 care for my parents during my Mom's transition which ended up lasting 6 months.
My Dad is a very challenging person to work with and he remained in denial about the severity of my Mom's condition until the end. Most of the caregivers were very patient with him as they balanced tending to my Mom's Activities of Daily Living (ADLs) and babysitting him. Shannon also came up with a system of posting a weekly calendar with the names and pictures of the caregivers that were arriving for each shift. This helped lessen the confusion of having different people coming to the house.
Our situation was extreme and complicated. If I hadn't found Shannon and Home Instead, I don't think I would have been able to honor my Mom's wish to die at home. Thank you for being there!
rld
November 27, 2017
I was very happy with the care my dad received from Shannon & her team. Shannon is very caring & compassionate about the work that they provide.
Rosalie's Granddaughter
Shannon and her team were wonderful in working with my grandmother as she made her final journey in life, which was a 18 month process. Shannon's team were loving and empathetic to not only Rosalie but to the entire family during this trying time. When we had concerns with the staff, Shannon was quick to respond. I'd definitely work with her again.
Yonkers
November 10, 2017
Shannon is the president and owner of Home Instead Senior Care. I hope you never have to use it.
But if you do, use no other service. I am 86 years old and require senior care. Shannon has provided me with a guardian angel who is highly talented and responsive to my every need. She is available for as little as 4 hours a day, or as many as 24 hours a day. She is an excellent driver and has helped me with my grocery shopping. I do not believe I can bathe without her assistance. She provides minor first aid and daily encouragement. The rates are reasonable.
I would be pleased to recommend her service to anyone seeking to enhance the lives of aging adults. There are many such services available to the general public, but Home Instead Senior Care is by far the best one.
FranShaver
October 26, 2017
My mom is a high functioning senior. Her caregiver "Marilyn" is there for her to assist her in her everyday tasks such as, Dr. appointments, errands, shopping and even playing cards! Mom was reluctant to have someone come in her home like many other "older" folks! However, now my mom looks forward to her visits. Marilyn is dependable and very sweet to our mom. My siblings and I still work full time so having Marilyn caring for our mom has given us a breather. The service Home Instead has given us the gift to enjoy our mom and to know how well she is being taken care of!
Daughter R
October 23, 2017
My elderly mother was reluctant to have someone help her in her home, but her children are not close enough to chrck in on her two or three times a week. She finally agreed to accept the help. Home Instead met with her and then called me with their recommendations and develooed the service plan. Within a week or two of swrvixe the staff had helped mom clean out her refrigerator, plan and set aside some meals, set up a pill taking schedule and organize pills, among other tasks.This was so helpful and welcome during the brief period we were waiting for mom to be able to enter an assisted living community. The billing was clear and accurate.
Bonnie's Family
Our 86 year old mother received wonderful care by Home Instead for approximately one and a half years. She has recently moved into a full-time memory care facility. Yes, we too were skeptical that our mother would ever be willing to accept anyone coming into her home to offer assistance, especially when she was insistent she could do everything she always had done for nearly 50 years! When we met Shannon, we were immediately impressed with her knowledge, compassion, and genuine understanding of our mother’s feelings and reluctance. She was always gentle, soft spoken, kind and respectful to her. Eventually, even our mother changed her own perspective and accepted the help of the caregivers. Shannon gave her the time she needed to reach this place on her own, and it gave us great comfort knowing she was in good hands. She and her staff were always available, receptive and patient with our questions, concerns or requests. We highly recommend Home Instead if you are in need of compassionate care for your loved one.
Lal's Daughter
Hired Home Instead Senior Care for my father and mother. Shannon, the owner, worked hard for us to find the right fit. It was our first time and my parents were reluctant. We did have some stumbles with caregivers that were well meaning, but didn't fit our family. But eventually they gave us three who my dad relied on and looked forward to seeing. Monica, Ripal and Arafeh were wonderful with us and have become friends. Our caregiver was there when my dad passed away. They came to his funeral as did Shannon. They became part of the family and showed that they really cared about us.
I took away one star, because not every match was a great one. But the whole team tried to make it right. They were flexible to our schedule needs, and the owner takes the relationship personally.
Mairi's Mom
My mother passed away in January and I live two hours away from my 92-year-old dad. While he is in pretty good physical and mental health, he doesn't cook and isn't used to basic housekeeping. He reluctantly agreed to try having Kim Q., a caregiver from Home Instead, come to his home four mornings a week for a one month "trial" to clean, cook lunch and provide companionship. Fast-forward eight months: when I visit, the house is immaculate, the refrigerator is stocked with plenty of nutritious food that can be reheated in the microwave, and my dad is in good spirits with his new routine. His caregiver is reliable, responsible, personable, and willing to spend time with my dad doing her work but also sharing a cup of coffee and a board game. I can't tell you what a relief it is to know that Dad is well taken care of!
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