Home Helpers of SC Valley

  • 1155 Meridian Ave Suite 110, San Jose, CA 95125
  • (408) 317-4969
  • 4.8 ( 96 reviews )
  • Home Care

Related Costs

Description

Reviews

4.8 ( 96 Reviews )
review users
Edward N_2
February 06, 2023
They help us the most by sending a caregiver who sticks to the schedule and is here to help us. They are locally connected to a facility in our senior community. This allows for accountability.
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Anonymous_6947
February 01, 2023
They could be more flexible with cost and time. I would like them to give us more flexibility. I would like a company that doesn't set one size fits all rules.
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Elaine K_9
January 10, 2023
They have given me an extra set of hands. My caregiver is punctual.
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Ray I
December 16, 2022
They provide us with good caregivers, and after many changes, we finally found the right one. They could communicate more.
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Myles C
November 21, 2022
The people that they have are not very good right now. I like that they text me back immediately.
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Susan M_54
November 10, 2022
I, can rely on them to take care of my mother and reduce my stress level. They are very caring.
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Carol S_54
November 09, 2022
I live in a different city, so it has been helpful to know that someone is going to come help her. They drive her to her appointments, cook for her and do her laundry for her. They are very thoughtful. They made a point to see her. They are very respectful and polite.
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Eli D_1
November 02, 2022
She was well-cared for. I liked dealing with the owner. He's responsive, helpful, and honest. This is the best care managing company I have worked with.
review users
Alan P_4
October 21, 2022
They could have a more permeant helper. I like the professionalism.
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Rachel C_2
October 20, 2022
They are very responsive and caring to her. I like that their are super nice and caring people.
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Leslie W_7
October 05, 2022
My mom had the care there. They were good about using the same people as much as possible. From the introduction to talking to them they helped with all home care very professionally and respectfully. They made good efforts on short notice.
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Oren H
September 21, 2022
They have given me good personalized services. I liked that they were very helpful.
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Chris W_10
September 08, 2022
I was able to sleep through the night. I liked that they had care arranged right when I called.
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Mary B_129
September 02, 2022
The agency gives us good quality caregivers. I like this agency because they are responsive.
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Susan F_22
August 19, 2022
They provided me quality caregivers. I like that they are responsive, when I call to request for care.
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Anonymous_6421
August 17, 2022
They have not repeatedly asked me to pay. They kept sending people out. I would like to see the same person because I had to retrain them.
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Ruth R_9
August 08, 2022
She cleans up after me. She goes grocery shopping with me. I have a nice caregiver. They take care of my needs.
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Julie C_14
August 02, 2022
They have helped my dad get help 24/7. Some of the staff is outstanding and if there is a problem I can talk to anyone that I want.
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David M_18
August 01, 2022
They take him to doctors appointments. They arrange transportation. They have reminds of doctors appointments. They've just gone above and beyond.
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Judy K_18
July 20, 2022
They made things positive by being tender and sensitive to my husband's needs. I liked everything. One thing was that i appreciate the immediate response.
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David D_27
July 06, 2022
She was helping my mom out consistently. We had a lot of great people during the day.
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Shirley O_5
July 01, 2022
They were very attentive and concerned. They should've slept a little less.
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Monica D_2
June 16, 2022
It helps to have someone who is reliable, bright, and good at problem-solving. We only have had one caregiver. The care notes online are helpful.
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David B_54
June 02, 2022
The caregiver helped her clean her home. They were responsive.
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Kristine D_1
May 25, 2022
They have helped by providing personal care to Harry. I like that we were able to meet with the owner of the company.
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Suzy S_1
May 18, 2022
My mom could not stay where she is without their care. She would have to go to skilled nursing and I don't think she would survive in skilled nursing. I like that they're good about getting care to my mother. They let me know if there's any difficulty. For example, one of the girls who was supposed to work yesterday was exposed to COVID so she wasn't able to come in. They informed me on Monday night and did their best to get help there for my mom the next day.
review users
Nadine G_2
May 03, 2022
They give me a chance to rest. The people we have settled on with them have developed a relationship with her.
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Linda M_43
April 08, 2022
Because it gave me peace of mind knowing that they were looking out for my aunt. They were very responsive and the caregiver that they matched with my aunt was perfect.
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Susan F_39
April 06, 2022
I appreciate how flexible the agency is with caregivers. I like that they can find caregivers because it's hard to find caregivers that can provide the services you need.
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Len R_2
March 07, 2022
It helps me a lot by taking care of my wife. They have helped the most by having good people and we are satisfied. I like the agency because their responses are very good, and they are right on time.
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Bruce F_6
They gave peace of mind to us that she was being cared for. I like their responsiveness to unusual needs.
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Anonymous_5845
March 01, 2022
They were able to take my place for the week. It was very easy to get somebody to come to our house.
review users
Pam S_10
January 21, 2022
They helped the most by keeping my mom safe. I like how they were very nice to my mom and were also very helpful.
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Susan C_37
January 12, 2022
The caregivers are a good interface with the care staff. They keep me informed of what is happening. It gives me a certain peace of mind. The people are caring and competent.
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Stephanie D_3
December 01, 2021
They have helped the most by being on time and being very competent. I like that they are very responsive.
review users
Shirley M_24
November 17, 2021
She is always on time and she is very good with Donald and me. I like the cost and it was a deciding factor.
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Arman F
November 15, 2021
The caregivers were great but the office staff made things stressful with their poor communication. One thing I'd like to see them improve is the communication and coordination of the office staff.
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Janet R_13
November 08, 2021
They helped my mother with her needs. We had an amazing in-home assistant who was very attentive to my mother. It was a wonderful experience.
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Anonymous_5380
November 04, 2021
My mom didn't really need them. They were fairly responsive.
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Nikita G
November 02, 2021
They helped with night time sleeping which was very helpful to me. I am happy with the caregiver of the services. However, in the beginning, the caregivers were showing up without notifying me.
review users
Peggy H_8
October 19, 2021
They are the front line people with working with my mom. They listen to my concerns and I have been with them for a while.
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Alexander G_1
October 07, 2021
It makes my life better because I do not have to deal with things as much. I like that their people are good and they are available.
review users
Amos G
October 01, 2021
It has made life easier since the aide does my shopping for me since I can't get around easily. I like my particular worker that they have for me.
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Yvonne W_6
September 21, 2021
I still keep in contact with the caregivers, they even keep tabs on the client now for us. They check on me, they ask if they can go by the client's new place. They care. They had great staff, the caregivers were fantastic to be with.
review users
Gwen M_2
September 08, 2021
She prepared my meals and helped me with my exercises. The lady they gave me was excellent. She did everything I needed.
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Susan F_32
August 12, 2021
I don't have to worry about what is going on. They actually have a good compatible caregiver.
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Denise B_9
August 04, 2021
This is for my mom. They have provided quality caregivers for my mom. I have already recommended them to several people. They are extremely professional and respond quickly to any questions.
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Alice S_2
July 14, 2021
It was very nice. I enjoyed them. I was very close with one of them. They were very personable and willing to do anything I asked of them.
review users
RMB30
June 30, 2021
We used the services of HomeHelpers for almost three years to provide care for our mother. The scheduling staff was responsive to the type of aide we were seeking and understood the importance of consistency. The women were caring and professional with very good work ethics.
review users
Kathleen W_11
June 26, 2021
They provided good relationships for my dad. The nurse made sure he was progressing. The therapists helped in his recovering. He had a lot of attention. They provided good information and support.
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Marcia G_1
June 09, 2021
They could charge me less. They are efficient.
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Bonnie B_16
They would get me to my doctors appointments and drive me there. It was convenient and they were here on time.
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Michelle M_12
March 15, 2021
My mom was always content when the caregivers were here, it was always clean. I liked the communication was great, they always sent great caregivers.
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Louie L_3
March 08, 2021
They take too long to respond to get our needs. I think they are compassionate and fast learners. They are very experienced.
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Steven L_4
February 25, 2021
The agency offers reliable services and great caregivers. The agency is very conscientious and reliable.
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Charlie B_4
February 09, 2021
They can improve on the basics of housekeeping. I figure that they all cannot do everything. The caregiver I have is pretty good. There are a few areas where she can improve.
review users
Sandy M_8
December 14, 2020
They were there, attentive, and responsive. They were super responsive.
review users
Anonymous_4216
November 13, 2020
The services have been a high impact on my life because they help me with medical transportation. Without their help, I couldn't have gotten my treatment. I like that the caregivers at Home Helpers go out of their way to help their clients and that they are a can-do type of company.
review users
Teresa in Cupertino
November 03, 2020
I was extremely impressed with Home Helpers of SC Valley. Ketan, the owner of agency was extremely prompt in getting back to me with any concern. He worked with us to get the best possible fit for a caregiver and provide the services we needed to care for my father. The caregiver we used was unfailingly prompt, skilled, helpful, and easy to work with. I recommend this agency quite highly.
review users
Helen S_19
September 24, 2020
They arrive on time.,They come in with a positive attitude. They relate to us well and we get along with them well. It has been good to have such positive people. The people they sent to me are very willing to listen to me and do what I need them to do. They didn't question me and they do it all with a smile on their faces.
review users
Ricky R
July 24, 2020
The gentlemen we have is like a family member. He takes care of my father and that takes a lot of burden off of me, because I have a business to run. We were very lucky to find the right help and the right kind of person.
review users
Janet S_14
July 15, 2020
Having someone shop for her and meal preparation. They were always available to take my calls and get us new people when we wanted them.
review users
Karen LCS
July 02, 2020
I was very appreciative of the service this group provided to my mother daily. We needed the home helper to come in to watch mom take her prescription medicines. The home helpers were great and very pleasant to my mom. They made her smile. They were timely. Ketan the business owner was always available by phone to us, so if we had something come up or if a home helper was delayed with another customer (very rarely did that happen) he would send another girl out. He was able to work with us on a very short notice. So I have no hestition in recommending this fine company. I would definitely use these services again.
review users
Anonymous_3411
March 10, 2020
I wouldn't have them if I didn't need them. They are flexible.
review users
Dottie T_1
February 13, 2020
They've just done whatever I ask around the house. They are very efficient in their care.
review users
Nazanin K
December 09, 2019
They have made my life easier by identifying my needs. I like that they find qualified people for your needs.
review users
Dave Gardner
November 29, 2019
Home Helpers & its owner, Ketan, and their caregivers did an outstanding job supporting my father and me. Ketan has become a friend through it all as have the caregivers he provided. The caregivers were always on time, provided helpful ideas for my father's care. Dad developed a strong bond with his caregivers. Ketan was able to increase hours of support from the V.A. for my father at his own initiation. I highly recommend Home Helpers.
review users
Eugene/ Berverly A
November 21, 2019
They help with transporting and care when we go out. We are both feeble. I use a walker and wheelchair. My husband needs a lot of help, too. They will do anything right away that is within their specification. They have very good contact with their patients, so they are very concerned. They do things right away. We have had some good people sent out.
review users
Deborah P_3
October 23, 2019
I live on the east coast and my mother lives on the west coast, so the agency has been my eyes and ears. I couldn't imagine being comfortable without having these services. The quality of our caregivers is top notch. They're patient, even though my mother isn't easy to work with.
review users
Norma K
October 10, 2019
If I didn't have them, I don't know what I would do. It has a great impact. They are very helpful, and that is why they are called Home Helpers. They are always there when you need them, and that is the important thing.
review users
Anna M_6
October 01, 2019
It is a big help because my wife is always asking for things. I can't get anything done with that. With another person there, she can ask her and talk to her. That frees me up so that I can do things for myself. I really like working with them. At first, I didn't know anybody there, but I know them now.
review users
Pertrina B
I liked them helping out with some of the household chores. They gave me relief so that I wasn't on the job 24/7. I found that they were very helpful and supportive if somebody couldn't come. They were very good about sending people.
review users
Sharon B_10
August 19, 2019
They have helped me the most by having someone reliable to be there for my mother, so I don't have to worry when I can't be there. I like the individual caregiver without a doubt. The quality of the caregivers makes a huge difference.
review users
Wendy B_4
July 24, 2019
They didn't call to say they were running late. There was no communication. The gal in the office said she would be here at nine o'clock. She didn't show, but I already had an engagement scheduled. I had to leave. They didn't show up until eleven.
review users
John C_9
June 17, 2019
The caregivers were phenomenal because they actually interacted with my father, and they were very caring. I like how they had background checks for their employees and for my father's health. We didn't get that from another agency that we used.
review users
Anonymous_1952
June 17, 2019
They sent good people. The emotional and physical support helped me the most. I don't usually make recommendations, so it's not likely I would recommend them. They're also expensive and I don't really like their billing system, but other than that they're fine. The care was very good.
review users
Frank S_1
May 14, 2019
She would cut his nails and take him out to lunch. My caregiver is moving, so I need to get a new one. My caregiver was wonderful. She was great with my husband, and I am sorry to see her go.
review users
Anonymous_1469
February 21, 2019
It's making a big difference. They help the most by getting my loved one to day care. I like my Home Helper that comes because we work well together.
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Anonymous_1122
January 15, 2019
My loved one is very independent, so we only use them when we need driving. It gives me time to rest. I like that the caregiver is very helpful.
review users
Marty L_1
November 28, 2018
The services have made a big change for me and have had a great impact on my life. The caregiver is great, but the company is not too great. I do not agree with the owner's practices.
review users
David V_1
November 09, 2018
The caregiver is very good, and we like her a lot. I don't have to worry about it, and if I have to go somewhere I know my husband will be taken good care of. They have very good and nice services.
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Sidro H
September 20, 2018
They have helped us the most by helping my dad with his meals and taking him where he needs to go. They have been really good with us by helping us out.
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Joe A_1
September 20, 2018
They are only there one day a week but they were able to give the general caregiver respite care. They are always responsible when we have an issue.
review users
Melving F
August 27, 2018
They have saved my life and my sanity. They help with cooking, cleaning, and just being here and talking to them. They are helping the whole family by giving us a break. Everything is up front. They are not hiding everything. They first showed me their bond, and that put me at ease.
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Barbara E_4
They should hire people that are on time, organized, and committed to doing whatever is necessary for the client. They need to get people that are more responsible and on time.
review users
Sheryl Q
May 23, 2018
It has been really helpful because we have a reliable and kind helper assisting. Being reliable has been very great. The service has been really good. So far, we've had three assistants here and two out of the three have been wonderful.
review users
Michael C
May 11, 2018
They are helping me get some of my stuff put away and more organized. I had to put together a portable closet, and the caregiver just kept working on it, never gave up, and never complained.
review users
Judy B
The caregiver is very sweet to me and is prepared. They could lower the price a little. However, all caregiving agencies are really expensive. They are here when I need someone to take care of my parents, and they are very flexible.
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Jeff N
January 25, 2018
I like the personal attention we get from them. The services are very accommodating and flexible.
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Taraneh
November 15, 2017
You will have the peace of mind that your help will be there. Keton is very reliable and personally will see to it that you have uninterrupted help when you need it.
review users
Kim L_1
August 29, 2017
I would be likely to recommend Home Helpers because someone in the office was really helpful, he gave me good advice, and made sure things were set up exactly the way they were supposed to be for me. These services had a significant impact on my life because I needed this to recover from my illness. The caregivers drove me to and from my care, and they stayed after to make sure I was okay. I would not be able to recover as well without the services from Home Helpers.
review users
Grace N
July 18, 2017
I would tell a friend that Home Helpers has provided a human element for me. The caregiver from Home Helpers takes me out to get my groceries and I appreciate that she is able to take her little truck and bring home plants for me.
review users
Sharon W_5
May 18, 2017
Home Helpers has very prompt and caring caregivers. Having Home Helpers were very helpful and they did a good job taking my mother vitals.
review users
Michelle388372
March 04, 2017
We’re very happy with Home Helpers. They came out right away and helped me, so I’m glad that someone is working with my mom with a range of skills. The caregivers have good attitudes and are good listeners. They’re very quick to respond and have been helpful. My mom is in her 90s, and her short-term memory is going, so it’s helpful to have someone who doesn’t mind repeating information to her because she’ll ask the same question over and over. She needs someone to drive for her, so someone drives for her. They come on time and check 24 hours ahead to make sure that everything is fine. It’s a good value and a good consistent thing we can count on. They keep us informed by texting and e-mails.
review users
Carrie A_1
January 13, 2017
Home Helpers is very good at communicating and at being very informative. Home Helpers makes my life easier through the flexibility they offer and how they can be here after one phone call. It makes my job easier knowing I can count on them.
review users
Debbie14
January 25, 2013
They worked for my uncle who was very very sick until he passed away. They actually became like family to us given that we're really picky. Home Helpers is just exceptional. They're very caring, loyal, and loving. I feel safe with them. I can actually take a day off with no worries at all. They'll do anything I say. They're always so very willing. They're always there and always available. They're fantastic. There's nothing wrong I can say about them.
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