They have made my experience positive by keeping in touch. I like them because they do what they are supposed to do.

They help with keeping our environment sanitary. They change his sheets. They do one on-one-care and they treat you like you're family. They're awesome.

The providers help the most by helping me as well, not just the client. This agency helps out by caring for my wife, the client.

The services are beneficial. The caregivers help my father with overnight care. This agency has friendly staff.

They were there at nighttime, and they offered 24-hour service, which is what is needed. They should have better communication and better billing personnel. They need better management.

I like that the service helps with her care which has helped very well. The agency could pay their nurses more to retain them a lot longer.

They help me with my daily needs. They are dependable and reliable. They are professional.

They could have shown up for service. I like that they are friendly and knowledgeable.

I would like to know what the caregiver is able to do. They could improve the billing. It seems that they send a nurse every 60 days.

They have helped the most with working with my schedule since I am very busy. I like that they work with my schedule.

I am getting the medication I need. I like that they are flexible and are able to get everything arranged.

They make sure she doesn't overdo anything. They give her more confidence. I like the person that works in the person. They people in the office are easy to reach. I like the caregivers too.

I like that the services are keeping me alive. I had good experience and I had some bad experiences.

The provider has helped me the most by being my caretaker. My family feels comfortable with leaving me by myself with the caregiver. I like that I have had the same person all the time. She is caring, does a good job, and is professional.

They have provided the care needed. They are good.

Their actual service is great and it took a little bit to have the medication for it to kick in. They make sure that they are thorough with the explanation and what to expect and that they are on time.

They assist with food prep, hygiene, and basic light housework. They need to be a little bit more involved with their clients, actually know their needs, and not spread themselves too thin. They seem to take on more clients than they have help for.

I get infusions from them. I like that they're very nice.

They found a good match right from the start. I like the caregiver we have.

The provider has helped with giving me my infusions. They need to improve on training.

The agency helps with the relief of stress taking care of someone. The agency's Communication needs to be better.

They have helped the most by giving us time to go and do daily business. They could improve the communication when care is requested.

The nurse is always reaching out to me to make sure I am doing okay and to schedule things. My nurse from BrightStar Care has been wonderful and I have had the same one the whole time, but the communication isn't always the greatest.

Everything was done for me in the house. I don't have to do much. They did very well with my care.

They help us out by giving us time by doing the night shift so we can sleep. I like the caregivers we have right now. The two that are alternating right now are good at what they do.

They are easy to work with. We are able to work with the same person each time.

They send out people that get along well with my father. My father can work with them. They are very easy to work with and meet my fathers needs.

They are very efficient and work with my schedule. I really like my nurse.

I like that they're very caring. I like that if the caregiver can't show up, they'll send someone else as a replacement. They don't leave me hanging.

It has freed up a lot of my time. I like that it is very convenient.

It was good to have a caregiver with her. The agency needs more caregivers that can cover shifts. I would recommend this agency because of their communication.

They are nice. They take of me real well. When I call, they are here.

They help me a lot. The girls come every week, twice a week. They clean the house, make phone calls, and do a lot of things for me too. They notify me of what's going on most of the time.

They make my life easier by taking care of my mother for me so I don't have to. I would recommend them because I think they've got pretty good staff.

They have helped by feeding my mother. I have used a few caregiving services over the years. It's like they don't have the communication set up. The industry somehow some day needs to figure out how to provide better and clearer communication. They do as good of a job as they can with what they do.

The caregiver is on top of things whether it is interacting with the doctor, or anything we need. She is very prompt on the things we need to be done. I like the professionalism and the expertise of the nurse we have.

The caregiver will cook and bathe her. They drive her to appointments. They should screen their workers more before sending them out.

They helped his physical health. They're dependable and professional.

We have a good caregiver. I like that they are smart. I just like the caregiver that we got through them.

She lets me know when she can't make it. I like the worker they gave him.

They have given me peace of mind when I'm gone to know that he is being taken care of. I've been really happy with his caregiver. He's been very good to my father.

They help with the activities of daily living. They provider really cares about my mom.

They got us help right away. I liked that their staff was so nice and accommadating.

They keep the dirt out of my house. She does shopping once in a while too. The caregiver is here every day and I like her.

It helps me be productive and live independently. I like their professionalism. My caregiver is just excellent, I love her!

It allowed my mother-in-law to get some sleep. I liked how easy they were to get a hold of.

They made my life easier by helping me monitor my knee replacement. I like that they give good care.

The most important part was safety in mobility, he had a hard time getting up and around. I believe the quality of the caretakers was really excellent. They all went into an unusual situation and made the best of it. When my dad had to let the last person go, he had nothing but nice things to say about her.

Kay is getting all the care she needs right now. I like their customer service.

They have helped Briana the most by being on time and keeping up with her medication delivery. I would tell a friend that they are very prompt and pay attention to the patients needs.

They need to have their people available when I need them. They've missed an appointment, too.

I have somebody to talk to. I have family in town but I don't see them. I have somebody to come to the house and they help me.

They will stay with my husband while I leave. They are dependable.

It is nice to have people that pay attention to her. I am not worried, it is a huge burden lifted off of me. The people that substitute can be a little flaky. Sometimes I find out the day of that some people cannot give care.

They answer their phone. They are quick to respond. They have been extremely communicative, especially throughout this whole Covid thing. When the provider was quarantined, we decided not to have somebody for a while just because of how it goes. She still has Brightstar, she just has not had it continuously for the past two years.

They helped us the most by setting up services quickly, and the caregiver was punctual and very good. I liked that the caregiver was a delight and efficient. She was perfect for us.

All goals are being met so that is great. I like that they are timely, and they communicate with me.

They have done housework and provide conversation. Our service has been great.

They could have done something more engaging with her. Even if they could have read to her would be better than to just show her pictures. They need to have more engagement with my mother.

My mom wasn't satisfied and the agency should've provided a better caregiver. The provider should screen their employees to make sure they know how to cook and do the work needed.

It was very helpful, I just needed more time. My daughter lives away and son has other responsibilities. They ran errands for me. They are efficient and very friendly. The caregivers were on time.

I knew my mother in law was in good care, so I didn't have to keep an eye on her as much. I like their workers. The caregivers who helped my mother in law were very empathetic, gentle, and kind to her.

They were willing to do whatever I needed, and it was in a very professional and timely manner. They were really easy to work with, everybody was very caring.

It was very helpful having them there to watch my mom while I was not there. They were courteous and easy to deal with.

They let me get away for a bit. They are good about getting us a caregiver whenever we need help and the quality of the caregivers is pretty much the same.

They were there and showed up on time. They did the things I wasn't able to do. They were very nice people, every one that came out.

Bright Star was recommended to me by a social worker at Enloe Hospital when my husband became ill and needed assistance getting to doctor appointments. They were able to locate a caregiver on short notice which I appreciate. The caregiver they sent was very nice, her name is Sarah. She was very polite, personable, on time and good at assisting me with my husband. For me at least, the only negative thing is the cost but I realize that they are running a business and need to make a profit while still paying their employees.

I have had no worries with them. I have used them for several years and I have always been pleased with them.

The caregiver that comes is now part of a huge support system for her. She is now part of the family. They could just make the pricing better. Especially, when it come to transportation.

They helped the most by letting us sleep at night. I liked the consistency of people and the compassion that they had. They were fantastic with my mom.

They do a lot of things to help him. The people are good people and they are well trained.

The caregivers have helped with things that we can't handle with her. We are able to just spend time with her. Right now they are having issues with staffing, and they aren't able to be as flexible as we expected.

It allows me to get away for a bit and know that my wife is secure. We have a problem keeping people here all the time. We want to have consistency.

They helped the most in providing me information and guidance. I liked that the agency was on top of everything and worked with me.

The services are a tremendous help. They provide care that I cannot do for my child. They help out with medication. The people at Brightstar have gone out of their way to try and help our family.

They helped by being there and being flexible and able to do anything I need. They sent a good aide.

It enables him to do the things he needs to do to enjoy his life. It gives me the peace of mind that he is taken care of. They are dependable and honest. They do exactly what they say they are doing to do.

They got back to me about anything even though I had them for only two days. They had been very professional.

They are around the clock and available. They dealt with their own schedules to be there 24 hours. They are attentive and available.

They always get someone who can care for a client like my mom, who has dementia. They are on top of it and are perfect. They provide really good care and if for some reason someone doesn't work out they find someone else.

They took good care of me, I didn't get worse. They were very agreeable and professional, but I resented having things scheduled and wasn't told. The quality of services is not what it was from when we started. Somehow, the communication is not what it was.

They have kept me in pretty good shape for my age and that is good. They have got some terrific people and staff and they are smart and fun to be with.

I get a rest from caring for my husband. All of the caregivers are exactly what we need.

She helps me to shower. My quality of life would not be good without her. I like their staff.

We could not do it without them. They are able to provide as much as care as we need and the people have been kind.

They help me with my bath. They could be more reliable. They haven't been able to get people for Sundays.

They give me peace of mind that I know someone is taking care of my mother. They help her to eat regular meals, and they keep her apartment clean and organized. They provide her with nice company. They are friendly, they do their best, and they send out a nurse to take care of my mom. The two caregivers I've gotten to know are really dedicated and earnest.

They were much needed at the time. It was comforting to have them. When they came over, they sometimes left and did not proactively do more.

They helped the most by keeping my mom safe. They were very responsive when we needed to set up care or make changes.

The services from BrightStar Care allow us to have some time alone. Everyone that they sent out for care was excellent. They are sweet and kind.

They're helpful because I don't have to worry about falling as much. They're very responsive to the needs in our household.

They watch my loved one so I can leave and not have to worry. The caregivers are very friendly.

I needed someone who can help me around the house. I like that they come when they say they are coming.

They give me peace of mind because I think my mother's particular caregiver takes initiative, and she doesn't need specific instructions when there's downtime. They don't have sufficient caregivers in my parents' area.

They always send a qualified person. I like that they arrive on time.

I lost my husband, so it helped me to have someone to take care of me with things he used to do for me. They were on time and seemed to be women of quality.

We only had them for 8 hours. They found us someone immediately, and they were helpful on the phone.

They were easy to communicate with. They worked to accommodate our needs at short notice.

They helped me a lot with shopping, going to the doctor, and getting around. They were very helpful and cooperative.

They took me around to run errands and to go places I couldn't get to on my own. They helped me get in the car and get buckled because I wan't very mobile. I love the people that they hire, and I love the things they could do, like how they could drive me around.