SYNERGY HomeCare Sun City
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- 10240 West Bell Road, Suite A, Sun City, AZ 85351
- (623) 875-7100
- 4.7 ( 100 reviews )
- Home Care
Related Costs
Description
Reviews
4.7
( 100 Reviews )
Beverly M_5
She doesn't want them there, so I don't think they can improve it.
They have a quick response, and they always answer the phone. I feel comfortable working with them, and there is no long term contract.
Stacey J
January 06, 2023
They have helped the most with being easy to work with. Communication is key to me, and they are easy to reach.
I like that they are really easy to communicate with and to get a hold of.
Ida S_6
December 05, 2022
They free me up, so I can do things without worrying about mom's safety.
I like the caregivers. They are dependable.
Dennis O_6
November 17, 2022
They are flexible on scheduling.
They are good at following up.
Brian M_19
They have hired competent and well-trained personnel. They fill in gaps where we need filled in.
They have called back and been prompt with responses.
Richard M_44
October 04, 2022
They could've spent more time with him. They only did a couple hours every other week.
I liked that they helped out.
Lois S_15
September 22, 2022
She's very helpful and if there was anything needed, she is more than willing to do it.
Maddie is the caregiver, she is punctual and thorough. She was picked out of 4 girls and she was head over heels compared to the others, and got along with my mom.
Virginia J_2
August 16, 2022
They helped me get in and out of chairs and move around.
They were professional and they were punctual. When mistakes were made they corrected it.
Regina C_7
August 02, 2022
All around they are a good company, they really care about their clients personally.
They are very flexible with the care.
Lydia O
July 07, 2022
They show up when they say they will arrive.
Whenever I call they always get the hours covered.
Susan E_10
July 05, 2022
I shattered my shoulder so I couldn't clean, shower or cook.
For the most part people were really helpful and efficient.
Beverle G
My caregivers helped me the most by making my meals for me. I was not able to cook so that was the big thing.
I liked that they tried. If a caregiver was sick, they really tried to get a replacement for that day.
Kenneth N_3
June 02, 2022
They send over great caregivers that are a great help.
They're very helpful with my questions.
Thomas L_18
June 02, 2022
They have helped me out.
They are easy to work with.
Mardelle L
May 19, 2022
It gave me some help with the things that neither of us could do very well.
I like that they were very responsive.
Anonymous_6014
May 03, 2022
The company provided someone in the home that could contact me and explain what was going on.
I would like to see the agency change their costs.
Edward B_8
April 22, 2022
They drive him and are aware of his needs.
I like that they are helpful, professional, and compassionate.
Louella P
March 01, 2022
They take the load off of me so I can do other things.
They do everything we need.
Florence P
February 15, 2022
I think they need to be willing to do what is needed to be done and suggest things are needed.
I think it was caregivers that were such a change in them. They did things I would not have done.
Jan K_6
January 20, 2022
We wouldn't have been able to do it without them.
We really liked when we had a regular caregiver.
Marilyn K
January 04, 2022
The services have helped me get around easier.
This agency has great choice in their caregivers.
Anonymous_5695
January 04, 2022
The client is not mobile, so giving her the time she needs and being able to be there for her is very important and impactful for us.
I like that they've got good employees. Everyone seems to be friendly, and they know their stuff.
Geraldine A_1
December 17, 2021
They made my experience positive by helping me do things I wasn't able to do after my surgery.
I liked SYNERGY HomeCare because they provided quality caregivers.
Sharon E_6
December 01, 2021
However, I appreciate that services accomplish things we cannot do on our own.
I would like the services more frequently because right now, it is only every two weeks.
Anonymous_5412
November 15, 2021
They help me do things I cannot do for myself.
Synergy Home Care had dependable care quality.
Anthony H_1
November 01, 2021
Just having someone come to do things for him.
Sometimes the communication is the greatest.
Joan D_9
October 18, 2021
They help me with things I can't do by myself.
They're easy to work with and they're dependable.
Mark D_8
May 04, 2021
It means I don't have to kill my back and knees doing what they do.
I like the quality of the work, the person smiles, is always happy and punctual.
David G_22
May 03, 2021
They have helped us the most by trying to help us get the same person so the care is consistent.
I like that they call me if there needs to be any changes done.
Edgar G
March 15, 2021
They clean the house and go shopping. It's all around a great service.
I like their willingness to please.
Carol B_35
March 02, 2021
She helps him with dressing and bathing.
They are very good at communicating with us.
Ashlee H_1
February 18, 2021
They respect my mom and what she likes to do. They respect the person she is and they let her lead. It gives her a sense of purpose.
They do pretty good with matching up the caregivers to my mother, so I like that.
Raymond M_3
February 10, 2021
They try to keep up to date on everything going on and keep the caregiver informed as well. They educate their caregivers.
They provide good care and they send their managers out to the field to measure the care. They check in on him often.
Frankie W
January 25, 2021
They call and check up on us and keep us with someone to look after us.
I feel that we are comfortable with them and they are very dependable and reliable.
Katherine A_1
January 18, 2021
The caregivers would help me change. I couldn't have asked for a better caregiver.
I loved having these caregivers. They were always on time.
Martha P_9
January 06, 2021
It helps us out when we need to do things outside of the house. It makes it so that my mom's not alone.
They should have more experience, knowledgeable workers that know what they're doing.
Jeremy S
December 21, 2020
The caregivers did an exceptional job.
They had very good communication.
Carole B_3
December 07, 2020
They're extremely helpful. They helped me get on my feet again.
I like that they're warm and friendly, and provide good care.
Richard R_11
October 20, 2020
She does everything for me. She keeps me very active and stays with me. She talks to me.
I would recommend them to anyone who needs a good caregiver. They check on you.
Rolland S
October 07, 2020
They made sure we had all the equipment like the hospital bed and other things we didn't realize we needed.
They were always polite and receptive to his needs.
Olive P
September 23, 2020
They took care of the problem right away.
I liked that they sent Mike right over to pick up Olive.
Barb H_5
He advised that I get a bed cradle for my bed.
The physical therapist was very knowledgeable.
Julie S_6
August 06, 2020
My mom is older and so she can't get out of the house. The non-medical aide makes it easier for her to go to a doctor appointment without disrupting the whole household.
There's no contract and they're very attentive, they do a very good job.
Marilyn R_4
July 09, 2020
I really couldn't do laundry and a lot of stuff around the house, so they've been really great.
There was one lady that came over while my daughter was there and I didn't know what else to have her do. I had her go home early. She wasn't very forthcoming; she said she could go instead of asking if she could do anything.
Nancy D_12
June 24, 2020
They are like my arms and my legs, and no one complains.
I'm not sure if I would recommend them right now. No one told me along the way that my insurance would not cover all of the care; if they did, it was in a place where I cannot read it. They came by to give me paperwork when I was on medication.
Ellen E_2
May 26, 2020
They have made my life so much easier and safe. I am unstable on my feet so they make sure that I don't fall.
I like their values and beliefs.
Catherine M_13
May 21, 2020
They do things for me that I can't do for myself because of my surgery. They helped me recover to the point where I could do things on my own.
They have good people and they come on time. They keep to their schedule and do a good job.
Ralph and Margie W
May 15, 2020
They usually checked our blood pressure when they came. They checked in with us to see how we were doing.
I appreciated the caregivers and their dependability.
Anonymous_3748
May 11, 2020
She helps me get dressed.
I like the lady that they sent to help me. She is very sweet and we get along great.
Eddie B
They didn't do anything for us.
They wouldn't clean up the house and were dirty.
Mary D_25
March 18, 2020
My caregiver is very good.
I like that they are conscientious.
Betty L_18
They are doing an adequate job and doing everything they promised and help my mom and they are doing what is expected, but not any more than what I expected.
They have been very dependable and call when someone won't be here and billing has been very clear.
Julie L_4
February 06, 2020
It was a positive impact. The client just had issues with some people.
I like the woman that I was working with there. She was on top of things.
Jean H_5
January 13, 2020
They stayed here with her for 24 hours a day and helped her with whatever she needed during the day.
I was able to get the services very quickly, and we really liked the caregiver.
Darr Lynn K
January 13, 2020
I had a hip replaced, and they helped with cooking and cleaning and helped me get out of bed.
Some of the caregivers are top notch.
Deena N
December 16, 2019
They help him with everything from showering to cleaning.
I like that they have people that show up everyday.
Irma G_1
November 18, 2019
She is at the stage in life where being mobile is getting almost impossible, and the help she gets makes things a lot easier for organization and getting around.
He was quick, prompt, on time, and always made sure that our appointments were made.
Angela S_4
October 15, 2019
They kept me informed with everything medical that was happening with her.
When I got there and saw how she was, I don't know if they do basic personal care like cleaning, medically that was taken care of but not the house cleaning at all.
Anonymous_683
October 14, 2019
The caregivers are personal with my loved one and really care about what he is needing.
They could do better with communication.
Karol G_1
September 05, 2019
I had difficulty getting around, so they did that for me.
I like that they are always on time and go above and beyond.
Nancy M_16
August 07, 2019
They have helped the most with physical and emotional support.
I like the person they have provided.
Annie "Nan" F
It allows me to not have to care of my mom. It allows me to go out with my husband.
The people they have sent me are wonderful. They follow up, and they are on the ball. If someone can't make it, they will find someone else for us.
Monroe S_1
July 25, 2019
They allow me to go to the grocery store and the bank by providing a caregiver with transportation.
They are fairly responsive to phone calls.
Arthur H_5
July 03, 2019
It was special. We had a good rapport.
I was perfectly satisfied. The lady that we had was outstanding.
Andy J
June 20, 2019
I would have to train every caregiver that would come in. It came to a point when they would not show up, and a substitute showed up. She said she couldn't do the care. There was a male caregiver that could care for us in respite care that was decent. It made my life miserable. Whenever I got back, I had to straighten things whenever I got back. SYNERGY left a whole lot of things lacking.
I would like them to make sure they do a thorough background on all their caregivers and get rid of staff that have to makeup excuses that can't come to the jobs.
Michele B_1
June 20, 2019
It made it possible for me to go to work.
They were dependable, but they were very expensive. I ended up going with a family friend now.
Marilyn C_4
June 07, 2019
They cooked for me, took me places, and cleaned for me.
The ladies were always on time.
Rebecca W_1
May 22, 2019
At this point, I do not know how they could have a great impact. I am just puzzled about how my care should have been free through my insurance. I am getting a bill, so I am not very happy. The service is good though.
SYNERGY HomeCare is good; however, I do not agree with their billing. They are charging me 90 dollars for something, and I do not know what for since my insurance should taken care of it.
Audrey C_1
May 22, 2019
They assist me with things in the house.
I like that they are reliable because they are here when they say they will be.
Jim
May 07, 2019
We've been very satisfied with Synergy HomeCare Sun City. My mother likes the person and the care has been good. We've had no issues. I only needed three hours a week and the others were a minimum of four, and Synergy worked with me to accomodate my needs. They help her take a bath, change her sheets, and do light housecleaning. They're doing well. They give good, attentive care. We're very happy.
Keith C_2
May 03, 2019
The cleaning helps a lot because I am paraplegic, and he is disabled.
So far the caregivers, except for one instance, have been great.
Dale L
May 03, 2019
It depends on the person. They could be more helpful if they had more training.
Some of their people were really good, and some were poor.
Sheila P
April 24, 2019
I like their promptness to answer my requests.
David G_8
April 15, 2019
I didn't have to worry about her while I was gone.
The caregiver was very helpful. It was really nice when I wasn't there. I really appreciate them, but I hope we don't need to use them again.
Linda S_28
April 03, 2019
They were there for my dad and provided friendship.
I really liked the way they treated my dad.
Judith A_2
April 03, 2019
They couldn't do the job of cleaning.
They could make the definition of their services more clear.
Donna J_2
March 14, 2019
They are very helpful and ask me what they can do sometimes.
They are very helpful with my mom, they do laundry, they empty the dishwasher, and they make the bed and help her shower if she needs it.
Mary Jayne W
March 12, 2019
Safety-wise, it is good.
As of yesterday, the person who has been coming is sick so I haven't had my regular caregiver. I've had someone else who doesn't really know what they are doing. They aren't getting a read out of what they should do.
Eugene "Gene" M
I think they needed to come less times, so he could heal more. It seems like it took forever for him to recover during the scheduled time-frame.
I think everything was fine, I liked the timeliness of the person that came. He was always on time.
Della L
February 22, 2019
I don't have a specific answer to that but the caregiver coming is doing everything I ask her to do and is doing a nice job. There have been a couple of times where she hasn't followed directions but I'm not sure if that's my fault or not. It wasn't anything serious.
A couple of times, I get not the most timely calls back from the office. Sometimes I can't get ahold of my caregiver directly.
Richard M
February 08, 2019
For the last month, it has made out lives a lot easier.
The caregiver we have now is dynamite. The quality of service that we have gotten is excellent.
Anonymous_1176
January 29, 2019
I am only getting someone here to clean. They do whatever I need. I just needed the basics at first, and now they find extra things to do. They are very helpful. They do things I never knew I needed.
I am so happy about the person that does my cleaning.
Kim M_3
January 15, 2019
I think the caregivers that did work out did help him out a bit, and someone would help him with his exercise.
We did have to tell someone of the caregivers to not come back because they were a little to rough with my loved one. They need match the caregivers better with us.
Le Roy L_1
January 07, 2019
They dealt with companionship, cleaning, and helping with bathing.
We liked the caregiver that was helping him. It took several times to get the right person, but when we got the right one, we were so happy.
Eileen A_2
December 11, 2018
My wife was 93 and she always cleaned her own house, and she was impressed by this caregiver who came and did such a good job.
The caregiver knew what she had to do and was very efficient in doing it.
Eddi H
December 06, 2018
They have helped me with good communication and providing me with what I need.
I would tell a friend that we have a quality caregiver.
William and Laura S
November 19, 2018
They have made my life easier just by being here for us.
I got a caregiver that has been very good with my husband.
Vicki Z_1
October 29, 2018
They are only here once a week.
They aim to please. If one isn't working out, they try someone else until they find the right fit.
Annie D_2
October 22, 2018
I get my mopping and other things done that I don't have time for.
They send people right on time.
Dave H_1
October 03, 2018
I suppose if I requested more, they would do it for me.
The problem I have so far is getting the same person every time they come visit me. I have to show the new person around when they come and how I do things.
Angie L
September 22, 2018
They've been good at cleaning and washing. She does everything I ask her to do.
They give out good service and send out someone that is really good.
Patricia J_2
September 17, 2018
They make life much easier because I can leave the house every once in a while.
They are professional, they do what they're supposed to do, and they're nice people. I had someone else, and it seemed like they had new people every week. This place seems to treat their employees better so they stick around longer.
Lois and Don M
August 16, 2018
I have had several caregivers here and they have all been reliable, caring, and know what we want and do what I want them to do. They do a good job.
They are reliable, dependable, caring, and flexible in their schedules.
Lois A
August 08, 2018
They have helped him the most by giving excellent care. They get him up and in and out of bed.
I like that the people are really concerned about my loved one, and that they show that concern. They try to make him comfortable.
Joan F_1
July 19, 2018
I only used them once a week because I was able to take care of myself. I just couldn't drive. I didn't need much help.
I would be very happy to recommend them. Their staff is very good. The people they hire are very thorough in what they do!
Joyce R. J
June 14, 2018
Our caregiver is my go to person when I need things picked up from the store or any thing like that. She went and bought my loved one something without being asked because she knew we needed it.
They have worked with me in some emergency situations with a really good attitude. They answer the phones in the evening, and they just have a really good attitude.
Kym A_2
June 07, 2018
They are able to find people who can come in, sometimes fairly last minute. It really eases my load as I am trying to take care of my loved one.
The caregivers that they have to come in are good people.
Daniel H
May 23, 2018
They have made it so that my wife can leave me alone without worry.
The caregivers are friendly, have experience, and know with they are doing.
Betty B
They helped her get dressed. She's in a wheelchair so they help her with that.
I would like them to have more qualified people.
Kenneth J
May 03, 2018
They show up on time, which previous companies did not do. They're all people who are easy to get along with and are reliable. I'm pretty incapable of doing a lot of things these days. I can't get down on my knees anymore, so they come in to clean.
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