BrightStar Care has made my experience positive providing me with therapy to improve my quality of life. I like BrightStar Care because they've sent a good physicals therapist.

The caregivers that were not as good of a fit seemed like they did not really been there. They did not feel dedicated to BrightStar Care. I know getting good caregivers is hard, but it just took a while to get the right fit. Maybe they just need to do a better screening for the people they are hiring.

She has helped the most with cleaning, and picks up stuff without being told. I am very aware of the agency since I have used them in Illinois, and we are pleased with them.

The most positive impact I've had is that they are attentive to my concerns. When I had issues with caregivers they listened to me and took care of the issues.

When I am on a consistent schedule the care is wonderful. The biggest problem I have is making sure that a nurse is scheduled to help me. I have been cancelled on about four or five times, and they wouldn't try to contact me about rescheduling. I love the nurses that come to help me though.

The caregivers pick up after me. I like that they are always on time.

She helps us be able to sleep. She manages his nighttime stuff. They made a lot of promises that weren't met.

It helps my mom's life. They allow my mom to stay in her home and remain somewhat independent while providing the care she needs. They are pretty prompt at getting back when you have different accommodations that need to be met. They have different levels of care. They have RN's and caregivers. If you need one hour up to twelve, you can have that need met.

Having the home health aide has made my life easier because I came home paralyzed. I like that they are easy to work with.

I have had a couple of caregivers that were not a good fit. They did not want to do anything like shaving him and things we needed them to do. I like that they are always caring and that they work with me.

Because they have lots of communication, are very friendly, and they are willing to go the extra mile. I like them because of the service they provide has been excellent.

I broke my right arm and was home by myself. They were able to help me. It was convenient. I didn't have any problems with them.

It's a significant impact on him. They take care of all his needs and are willing todo things I have recommended them. They are professional.

By keep doing what they are currently doing they can make my life easier. They are really friendly and are always on time and they work with your schedule.

They are reliable. I can relax because I know that the caregiver will show up on time and take care of things. They have been on time all the time. They are awesome.

They could be here and be on time. We were told that we were able to have consistent caregivers and we haven't been able to have that since we started.

Everyone at BrightStar Care is very nice and they respond quickly and the care has been good from what we have gotten with them. The care has been fine with BrightStar Care, but we are having a hard time getting someone to provide care as they do not have anyone available. They are having issues with scheduling and staffing, but the overall care has been good.

The caregiver came in, I showed her around, and I went to sleep so I am not sure how the caregiver could have had a greater impact. I am not sure what the agency needs to improve on. I had the caregiver here one night and then my wife passed away that morning. I liked that I got a good night's sleep.

The only thing that we really have him do is give my husband a shower. I like the flexibility of the hours and I like the caregiver.

They revealed me and the 4-hour block really helped me out. They showed up on time and they do everything that I want them to do and they follow instructions.

They kept me company and helped with the shower. The people they sent to me were nice.

I would not have been able to cope without them. They were unbelievably awesome. I would recommend them because they are reliable and conscientious.

The services were pretty good, the aides didn't have to do much. I liked the flexibility they provided.

When she gets a consistent provider, she likes that. She comes to enjoy them. They are customer focused and they work with me. They are very timely too.

One thing that they have done to make my experience positive is that they get a hold of me when I need it. One thing that I like about this agency is that my caregiver really helps me in the shower as well as doing the wash.

They keep her clean and active. I like that they keep me informed.

We needed someone to put drops in the client's eyes because she couldn't do it herself. The services were very needed for the time we had them. The agency was very friendly with the client and she felt very comfortable with them. I felt confident they would do a good job.

They did a phenomenal job providing care. I liked ever experience that I had with them starting from the moment I met the head of nursing to see if we wanted to work with them.

They give me security. We can depend on them. If someone calls off they will let me know. They will call someone else. They have good follow up.

They do whatever she wants and help her in her pain. I like the personal touch they have for us. They are responsive.

They assisted my wife who was incapable of doing daily things like cooking, housework, and bathing. I loved how the care was always on time and they had great personalities.

They get him out of bed by themselves. Their people are good. I like their help. They are on time all the time.

I just can't get over there to help him bathe and such, I can't do it since I work, so it is good that they go. My dad really likes the caregiver that he has. She is very nice and personable.

I usually have the same caregiver five days a week. We aren't getting the invoices in a timely fashion. The other problem is I know they are having trouble getting more help.

They do house cleaning for me. I would like more communication from them about my long-term care insurance, they are supposed to take care of it.

It improves my life very much. I like that my caregiver comes early and I have the rest of the day to myself.

I can't leave him alone, and knowing I can call them is huge for me. Their adaptability and the caregiver's knowledge.

He has been weak. They get him up and moving around. I would recommend them. They have been consistent. When people haven't been able to show up, they have been replaced.

She was always on time. My caregiver, she and I got along very, very well. I felt like she was a friend. I liked everything she did for me.

The education of the staff makes them very knowledgeable and helpful. I like that they are very prompt in getting ahold of you.

The people they send are usually very knowledgeable and willing to work. Their billing drives me nuts because sometimes I get invoices and sometimes I don't. They are supposed to submit it to my insurance company and I am always having to fight with that.

We needed another body who was caring. I liked that they were able to provide service on short notice. Most of the caregivers were excellent.

We were used to having the same personnel, and suddenly we are getting different substitutes on our two weekend days. Continuity is important. They have good quality of care.

I'm the one who took care of the services. Luckily, she's a lovely mom. She has dementia, but she is very pleasant. They were very good. I liked the staff that helped assist and train. I didn't meet any other caregivers except for one.

They have helped her greatly. They assist her. They prepare food and meet her needs. They have a fast response time.

I need the help they provide. I like the quality of the person who comes and helps.

I worry less and have to travel less since she lives 1800 miles away. My mom likes it because she's happy with them, and I think she trusts my employer and haven't had any problems since we switched.

I appreciate knowing that she's here, and if I need anything, she can help. She knows us very well. She does our laundry and cleans for us. The caregiver that we have is magnificent. She's a godsend for us.

They have helped by providing me with the right people and always have the right person here. I like the caregiver that I have. They provided me with a very nice helper.

They took good care of him, and he was still standing when I got back. The people were very friendly, efficient, and on time.

For the time we had them, it was important to know he was in good hands when we were not there. I like the actual nurse that had been assigned for our family, but in general the company was very easy to work with.

It puts my mom at ease, which puts me at ease because she needs the help. She is personable and gets to know my mom. She works with my mom.

I would have had to go into a skilled nursing care otherwise. The one caretaker I had, Anna, made me a lot of personal recipes for me, which was nice because I wasn't able to cook a lot. They are very professional and kind. They give the impression that they really care. The mix of the people they sent and the office staff was really a pleasure to work with.

The caregiver got my arm to move. The people were very friendly.

They are consistent and check in on my loved one regularly. They only send one, so it's steady. They are doing well for my loved one.

They are reliable and have backup caregivers just in case something happens. They are reliable and on time. I've never had someone refuse to do what I ask.

They helped by driving me to the doctor and waiting while I was there. They also helped by providing the care that I need. So far, it's really been just what I needed.

When I need them, they are wonderful. I have only had them a few times. I have recommended BrightStar Care before. I have rheumatoid arthritis, and sometimes I can do things and other times I can't. They are willing to work with me when I am able to do those things and are accommodating when I do need help.

I don't have to do it. I've been his caregiver forever. People are nice. The workers show up on time and do the job.

They give good service, they're always very pleasant, and they always try to make sure that someone comes that they think I would like. I have had BrightStar Care for four years. The caregiver I have was with us when my husband passed, and she took very good care of my husband.

Nobody is perfect, but they do better than most of the other services I've had. I work full time, and it's very important for the caregiver to be here on time so I can stick to my schedule, and they have always been faithful and informative. They are important because I need bathroom assistance, and they make my life easier in that respect.

BrightStar Care's employees are inexperienced, and sometimes I have a hard time to communicate with them. The caregivers are able to help me in my daily life easier, like driving me where I need to go.

The caregiver is always on time and friendly. I quit my job about a year ago to take care of my loved one, and it's driving me crazy. It's demanding. My mom mentioned the other day that the caregiver knows ahead of time what my mom needs.