They are timely and caring. I like how they're professional, friendly, and honest.

They always make sure that I have a caregiver. I like that they are helpful, courteous, kind and considerate.

They take care of my mom when I can't be there. I like how easy it was to coordinate getting mom transferred.

They definitely made things easier for me after her stroke. They do light housekeeping and take her to hair appointments. I've had a couple of scheduling snafu's in the beginning when Grandma needed more care.

My caregiver cooks, shops, and bathes me. They have always taken care of me. They get me substitutes when I need them.

I can't do a lot of things on my own. My life is better with them. They do what they say they'll do.

They just make the all around process easy. They are reliable.

I appreciate that they have tried to keep me with the caregivers I like. They're very accommodating. They have a cancellation policy, but they're very understanding when I need to cancel last minute. I like that this agency because they are really nice. Most of the caregivers are great. They are reliable and punctual.

They help out a lot by just being there for us and my loved one, basically. I like the caregiver they've given, as she is wonderful, so I would recommend them for that.

It gives me a break, but it does not relieve me of the chores. They could improve the communication and have more self-starters among the CNA's.

They provided quality care. I like their cooperation.

I couldn't live independently if I didn't have the home caregiver; everything she does is really important. I like that their communication is good. I'm very happy with my homecare worker.

Very good, I don't have any complaints. The lady that came was willing to do whatever needed to be done.

They were all very cooperative and that was all we needed. I liked that they were here and they were dependable.

They have given me the freedom to be able to be myself again. I like their communication.

They're just really nice people. They're very caring.

The agency had been very good about keeping in touch and instead of the caretaker calling us. Brightstar calls the caretaker and the caretaker calls us. I really like that they are professional and they have a back-up if we needed it.

I would not be able to live alone without them. They have been on time for one thing, everything they have done has been good.

They help by just being here. I'd tell a friend that they do what they have to do.

Without them, we could not have taken care of mom and dad. They have fairly good communication between them and us related to the care. I really appreciated that.

They work with me. They try to get the right people into the place to help me. They try to work with you and treat you like a human being.

It frees me up to be able to do my job and to do other things like shopping. Most of the caregivers are very friendly. The office communicates well with us.

If we did not have them, we would have had to use a nursing home, so this was excellent. The caregivers that came to stay with us were very nice to us and friendly.

They help with everything that we need. I like the caregiver that comes, he does a great job.

The caregiver helps me take the dog to the vet and helps take my mom grocery shopping for me. I would recommend them because the caregivers are always on time.

The client was not taken care of at all, and we will never use BrightStar again. The agency needs better aides and scheduling. They didn't even call to let us know someone wasn't coming.

They've made our experience positive by making it easier for me, especially in regards to cleaning. Something I like about them is that they actually show up when they're supposed to.

The people that I talk to at the office are really pleasant. They jump right in to solve any problems. The agency had trained caregivers. The caregivers are kind to my Mother. There are a few gaps in scheduling.

I would like for the same caregiver to attend her. I would like them to improve on providing more interaction with my mother.

I couldn't do things without them. I recommend the agency every day to everyone.

My mom loved the caregiver. Right now, we are having a hard time finding a permanent person.

I like that my caregivers are friendly. I like their follow up.

My caregiver was great at anticipating what I might need. They call me.

They have helped me the most by constantly being here all the time. I would tell a friend that they provide great services.

The services helped me because the house was clean and I was happy. If there was an occasion to recommend them, I would, because they were very good services.

Having the right health aide is extremely important. Getting to know each client would help a great deal when choosing a health aide for the client. My current aide ( Olivia ) is by far the best I have had since needing a home aide. She is on task her entire shift each day throughout the week. And, we get along perfectly.

People show up on time so that helps. They generally have a good services and they give me what I need.

They have helped us the most by giving us additional one on one assistance. I can work and I know that the client is being taken care of. I like that the caregivers are very knowledgeable with dealing with dementia patients.

She helps me out with my bedding. They could have better communication.

They have a great impact on me. They have helped by making me feel like I matter. I have recommended them to two people. I like that they communicate with me.

They took care of everything after they talk to my doctor so that I get better. I liked how they gave me everything I asked for.

They helped me by knowing my father is being taken of. I like that they are reliable and trustworthy.

I didn't have to work as hard to care for him. They were able to do things that I cannot do. The caregivers would communicate really well with us which I really appreciated.

I really needed them to help me after my surgery. I like that they gave me good care when I needed them.

My wife fell and is confused now. Ever since then it has been really tough. They have helped a lot since her fall. I would recommend them highly. They are very good and nice.

They help with general house keeping and companionship. They had a hard time getting us caregivers.

They were very helpful for me. It gave me the relief to know that someone was there, and that she wasn't alone. They were very thorough, and they really helped us figure out how to help my mother and what her needs would be.

I would like them to give me caregivers who can do the housekeeping and run errands for me to make my life easier. I would recommend BrightStar because I heard good things about the owners, and I have had 2 or 3 different caregivers that have come out to me who were good to me.

I feel like I can use the help, and it has been good that they are coming. Right now it is definitely having a positive impact on me. The caregivers have had several absences due to illness, and I have not got the people I asked for. I have wanted to get regular people but so far it isn't working out too well. Right now it has been a little up and down, but I also just recently started the services. I think they could have a little more of an eye for detail. They have looked over little things like replacing the empty paper towel roll in the kitchen or not refilling the water when it is empty. I have shown them what I need, and I understand it is a learning curve.

They make my life easier by taking care of my mother. We got an excellent caregiver who has been with me for years.

They know how to help me. They are the best company I've been with. They don't steal from me unlike others.

She was just helpful and it helped me be able to go to work. I liked the person that they sent out.

The last two girls were very young, and they didn't do a particularly good job of cleaning. They didn't do anything further than what I asked. They could improve their work habits. They're on time, friendly, and do what I tell them to. They are attentive and seem to be anxious to help. I have a person come in to clean once every two weeks. It's been a different person each time, but they show up on time.

They are here and they keep a clean home for us. I can always count on them to have someone here to take care of us.

They have had caregivers that take care of me and make life a lot easier. They take care of me. When I call, they have someone come to take care of my needs.

The caregiver that they assigned to her is outstanding. She is really trustworthy. They are good and reliable and they stay in touch.

They help me take a shower. I like the quality of the help.

I think the care is usually really good from the caregiver. I think the agency could keep me informed about who is coming. They should be calling the client if the regular caregiver is coming or not or if there is a substitute. It can be a fearful thing to not know if the person at the door is actually a caregiver. I would like to see communication between the client and caregiver.

They would help me with my bath and anything else I needed. I really like the caregiver that I have had.

They call and check on us. They were very attentive to our need.

I couldn't do without it or live at home. They have always provided anything I've needed.

The fact that they are here and take care of the house is very well. They could hire smarter people.

The one I had coming for a long time has dropped two days out of the week. Now I don't know what's going on. I would recommend them. I am living in assisted living right now and there's not much for them to do at the moment.

The caregiver is amazing, she helps me a lot. I like the caregiver they sent me, she is really nice.

It's the only way I can get out of the house. I can't leave him unattended. We have had really good luck with the people who came. They have been really good.

It makes a huge difference. I couldn't do this by myself. They're very professional, kind, and patient.

It has improved my quality of life and it's helpful that its done at home and not in a clinic. They have a good presentation overall. They are friendly and knowledgeable.

They were just giving my husband and I relief to know that we didn't have to be there all hours of the day. We felt everyone that came was very professional and they met our needs.

They do everything for me and with me. They help with meals and errands. I like that I have the same people all the time. They are very good.

I didn't have them for very long. They did okay, it just would have been helpful if they were trained better to understand different situations. I just wish they had more people available for my area.

There was a different caregiver every time, which made things difficult. When I needed help, it was there.

She has one caregiver that takes her places and tries really hard to keep her actively engaged. The others are nice, but I would like them to take her out more. One of the caregivers told my mother something that was very inappropriate, and I wish they would be a little more active with her.

They sometimes don't call to let me know that the aide called out. I've had to call to see where the aide is, and the office doesn't know. I would like someone that is reliable and who will show up. The people don't show up for their hours.

They help in all ways. They help with my husband and do the work I ask them to do. I like that they do as I ask.

They take me to the store and drive me places. They take care of me quite well. They send some ladies over that watch out for me.

She helps with fixing me meals, which is most important. I like the caregiver.

They help her get out of bed, clean her up, and clean her room. There have been times when people did not show up when they were supposed to.

They help the most by being there and understanding that I am busy doing something else. They get someone there. I like that they always notify me if there is going to be an issue with a caregiver being late or sick. They do everything they can to get a caregiver there.

They could be more consistent. They should have consistency with the caregivers that are being sent to the home.

They keep him here, and they keep us going. They lady that we have and who we have had for two years is the best that anyone could have.

They can show up when they are supposed to. They can have people that really want to work.

I don't have to worry about him when I'm at work. I know that somebody is there. I can rest easier knowing that someone is there to fix his food and give him his medicine. When my brother was having a lot of trouble, they did what they could to get my respite hours and have someone there in the evening.

They have had trouble with getting people there on Saturdays when we need them most.

I like that they do what they say, I can depend on them.

The caregiver reminds me to take my medicine because I have had a stroke. I have lost my short-term memory. The lady that comes to help me is professional.

I don't know what I would have done without them. It makes my life and her life remarkably better. I have already recommended them.

I don't have to worry when they are there. I know he is in good hands, and they are going to take good care of him. They are very professional, on time, and do what they say they are going to do. The caregivers are top notch.

They have really made a difference for me. I like BrightStar Care because they are willing to come out at the right times for me.

It took a lot of care and worry off. The caregivers were very compassionate and great people.

I wanted them to take more initiative when working for me. I wish they would have gone above what I expected them to do. They should have called me when the caregiver couldn't come that day.

They provided me with a caregiver that I get along great with. They could pay their employees better.

I know there's somebody there for her for part of the day that can help her with whatever she needs done. It relieves me of the duty. The people are friendly, the office staff is friendly, and the aides they send are always helpful and friendly.

They have helped me personally by giving me peace of mind. He speaks highly about his caregivers, and they do a good job in keeping in touch with me because I am out of state. They are incredibly responsive, and I feel like they sincerely care about my dad and his well being.

I had to give up control to the caregivers, and they listen to me when I have concern. Everything is great, they are easy to work with, and they are always on top of everything.

They help me a lot by helping with things around the house. They are very well-versed in what I need. I like the people who have come. They have already been with the company and they know a lot about what a person needs before they even come over.

They give me more time for myself. I don't have to be the caregiver anymore. They do a great job.

They get me up and fix food for me. They are always on time.

I don't really know how they could make things better. They have been responsive if we call or need something.

It's a God send, I wasn't able to give the time to my father-in-law and his wife and BrightStar worked with us on the amount of time that we've needed. They're very personable. I was very comfortable with the interviews that we had. They made it feel like they were there to look out for the best care for us. They worked with us with scheduling.

It's stressful for my grandma to have new people come, but any help is useful for us. We do need the help.