Agency Extra:Each Home Instead Franchise Office Is Independently Owned And Operated.
Range of services
Companion Care
Range Of Services Extra:Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions
Types of care
Transportation:Yes
Doctor Visit Companionship
Light Housekeeping
Transfer Assistance
Dressing And Grooming
Bathing And Toileting
Exercise
Walking Wheelchair Assistance
Memory Care
Companionship
Meal Preparation
Errand And Grocery Assistance
Screening
In Person Interviews
Reference Checks
Driving Record Check
Residency Confirmation
Drug Screening
Training
Continual Training
Description
About This Community
Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
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Reviews
4.8( 100 Reviews )
HSH
November 19, 2021
Household chores - Cleaning dishes, moping floors, vacuum, change bedroom sheets, fix meals, and dust.
The caregivers arrived on time and the agency keeps us inform of updates to the schedule.
Lady Emrich
October 07, 2021
Home Instead has provided 24/7 care for one or both of my parents in their independent living apartment in a retirement community since August 2020. Every caregiver that has ever been sent to take care of Mother (and Daddy before he died), even the rare substitutes, seem really caring and competent! They arrive on time. They provide helpful feedback on changes they observe happening in their clients' conditions and suggest improvements when needed. They are not reluctant to try to do new things I ask them to do to help out. In recent months there have been almost no times that I have had to be the caregiver myself unexpectedly. The ladies in billing have also been very patient and helpful in working with our long term care insurance! I have no thoughts of changing providers!
MIke Hewitt
September 27, 2021
From the initial in home review and quote process to having safe, secure and compassionate care givers arrive their process was calming, efficient and complete.
They make themselves available for questions & are knowledgeable of other programs and even help with equipment needs.
They are a well run team of caring individuals and will go the extra mile while taking care of their clients/patience.
jgbardmoreal
November 22, 2020
We had 2 different nurses and both were vert professional and knowledgeable and trustworthy
TRS
September 22, 2020
We have been very pleased with caregivers for my Mom being as consistent as possible. They are interested in her needs and doing anything that needs to be done. Communication has been very prompt and thorough and has met our expectations and been reassuring. Thank you.
vspray
She’s on time. Her attention to detail is very comforting to us.
grafxgal64
July 30, 2020
Home Instead has taken a huge burden off my plate since both my parents moved in with me unexpectedly 3 months ago. The scheduling staff has made sure I had sitters to cover all shifts needed, even if the office staff had to come out, and the care givers they've matched my parents with have all been kind, caring, and compassionate.
Elanor
October 14, 2019
We loved all of our caregivers!
Lori
October 14, 2019
My husband used Home Instead before moving into a nursing home. All of our caregivers were excellent and the office staff was friendly.
ReviewerJO#100919
October 11, 2019
I really liked my caregiver, Chirmere. I would probably recommend Home Instead to others.
Julia
October 11, 2019
Pleased with caregivers and the customer service received by the office.
Veronica
October 10, 2019
She is a very good and caring caregiver. I really don't know how we would get by without her.
Jeanette
October 09, 2019
We loved Home Instead! Everyone was great.
Stephanie
October 04, 2019
Thank you for excellent care!
KimH
August 11, 2019
We love Faith! She was phenomenal! We would recommend Home Instead.
PaulS
August 09, 2019
Caregivers were very attentive. If a caregiver did not fit, all we had to do was call the office.
Carol
August 05, 2019
I have already recommended Home Instead! They are wonderful! Very professional!
Sue
August 05, 2019
Very happy with services. No complaints.
Penny
Caregivers have been great!
Carrie
July 16, 2019
Our caregiver, Brittany, was so special and we really appreciated the help from Home Instead Senior Care.
Linda
July 15, 2019
I have been very satisfied.
Heidi
July 10, 2019
Very speedy in setting up services.
Joan
July 08, 2019
Loved Home Instead and it has been a pleasure!
Bettyy
I would recommend Home Instead Senior Care. Everyone has been great during this difficult time.
abbytabby
Had to tell the workers EVERY time one came out what needed to be done. Sometimes they would ask my mother who has dementia instead of referring to the plan which was not accurate so Monday, Wednesday, and Friday, I would have to tell the Caregiver what was expected because it was not accurately written down nor did most of the Caregivers follow it. There was only ONE who competently did her work. There seemed to always an issue. Never had consistency.
Nancy
Home Instead has been attentive to solving problems with my mothers care. They also made sure that my mothers caregiver is someone that she likes and feels comfortable with.
M.R.
April 13, 2019
The caregivers we have are conscientious and take excellent care of my mother.
Mary Beth
April 08, 2019
Home Instead was very easy to work with providing home care for our parents. Our caregiver couldnt have been better.
CBudge
March 20, 2019
Our caregiver has been super.
Jim
February 20, 2019
Their caregivers were very good. Kizzy was fantastic!
Cheryl
February 20, 2019
We liked all the caregivers. Everyone was really nice.
Paul
February 12, 2019
Great service. Overall excellent care!
Tam
January 23, 2019
We were pleased with our Home Instead caregivers and have already recommended Home Instead to others.
Gray
The caregiver did a great job with meal planning and helping with housekeeping, even taking out the trash and recycle bins!
Retired
January 21, 2019
My mother is very pleased with her caregiver's care. She is very insightful to my mother's needs and very caring. She is professional yet personable. Having someone come to our home once a week has given me the break I need from daily caregiving. This service is very afforadable for a medium to low income client.
Earlene
January 04, 2019
Excellent care. Excellent service.
Thomas & Margaret
Service is satisfactory. Employees are caring.
Betty
We were very pleased with our caregivers. It's been very nice. No difficulties and the service was good. Very thankful this service is offered.
Sherry
Our caregiver, Shirley, was wonderful! She's a wonderful lady.
Judi
October 26, 2018
Used Home Instead for 4 years with my mom. Would definitely recommend.
Evelyn
October 23, 2018
Very pleased! I have already recommended Home Instead to others.
Charlotte
October 09, 2018
I would absolutely recommend Home Instead Senior Care! Everything was great with our caregiver and we were so thankful to Home Instead.
AileenH
September 25, 2018
The staff member we have currently is excellent.
Don't be surprised if you have who may not be to your liking Just tell them and they will be replaced. No matter where you go in this world there will be someone that fit in.
Lydia
September 19, 2018
The office is very good with notifying us about any scheduling changes, especially Emma who gets a calendar out to us.
Ruth
September 18, 2018
We used Home Instead for a short time period and was very pleased. We would recommend Home Instead!
Kathy
Caregiver Emma was great and took initiative. The office staff was very helpful.
JenniferJ
September 12, 2018
5 stars is not enough! I would give Home Instead 10 stars if I could!
Lamar
September 06, 2018
The Home Instead caregivers did a GREAT job! The Home Instead office staff was EXCELLENT!
Barbara
The Home Instead staff was amazing. My caregiver, Deborah, is so wonderful! I can't comment enough on her. She is so sweet, loving and caring.
Kim
August 31, 2018
Very thankful for the help! Home Instead went above and beyond.
Susan
August 21, 2018
The caregivers were really, really good. I don't know what I would have done without them.
Howell
July 31, 2018
Home Instead Senior Care was friendly, responsive and provided excellent service. I would recommend Home Instead Senior Care.
kfoster
June 26, 2018
Been very easy to work with. Quick to make changes as needed. I would recommend them and use them in the future if needed. Very well run business.
Joyce
June 15, 2018
I could not have asked for a better caregiver! I appreciated everything Home Instead has done.
David
June 01, 2018
Office staff always kept me posted at all times. I would recommend Home Instead.
Atha
May 31, 2018
Home Instead Senior Care has been wonderful. Couldn't asked for a better support from office staff and caregivers.
Tina Cone Tarbox
May 30, 2018
Home Instead was the perfect solution to assist my mother as her Alzheimer’s symptoms have progressed. They were able to get us on board and assign her a caregiver within 24 hours of my initial call. My mother benefited from well-trained, trustworthy staff, and their commitment to her quality of life was evident from the start. They assisted her with everyday activities in a caring, compassionate manner. I could not have been more pleased with the caregivers themselves or with the agency overall. Thanks to Home Instead for helping her and me when we needed it the most.
Peggy
Couldn't have done it without Home Instead Senior Care for my husband. I can see where his health affected mine, but there is no way I could've managed him without them.
WellPleased
May 18, 2018
The whole experience for our family has been wonderful. I was always kept updated and knew what was going on. I would absolutely refer Home Instead Senior Care!
Anonymous
April 26, 2018
We have used 3 different services over the past 5 years and Home Instead Senior Care was the most professional.
Jamie
April 18, 2018
My grandmother received Home Instead and was very helpful in providing care and help to us. Very pleased.
SherryLynn
April 03, 2018
Great job with your patients!
Melissa
March 29, 2018
Home Instead is a great asset in our community. They are great to work with professionally and the family caregivers we work with love them.
eklp
March 28, 2018
We are very satisfied with the quality of care and personnel and would not hesitate to recommend them. My 94 year old mother enjoys the company, the shopping, help with housework that is provided and is very pleased. The caregiver arrives on time and takes care do do whatever she can to help my mother. The agency has been very responsive and contacts me regularly.
Sheila
March 28, 2018
Home Instead is very informative and caring senior care who always go the extra mile for our community and it shows in their employees.
Paulette
March 20, 2018
Home Instead provides excellent in-services for the medical community. It is greatly appreciated.
Brittany
Home Instead is fantastic and the workers are the best!
Danielle
February 23, 2018
The staff is conscientious about client needs. Always return calls in a timely manner. Professional and friendly.
J.G.
February 15, 2018
Home Instead was very nice and caring; very responsive with such short notice.
Ellie
January 30, 2018
They do a fabulous job.
P.A.
December 29, 2017
Very thankful for Alberta. Allowed my husband to be at home for an extra year. The people at Home Instead are very professional.
Bill
We had very good caregivers. Couldn't ask for any better. Leah was very confident and helped me immensely.
Mary
All of the caregivers were very kind and good. Always on time and willing to help out.
Sarah
November 20, 2017
The caregiver was fantastic! Could not have asked for better. I would absolutely recommend Home Instead.
Kristin
November 16, 2017
They are always available when needed and the staff is great to work with.
Lisa
November 08, 2017
Very pleased with the caregivers. I would absolutely recommend Home Instead Senior Care to others.
Becky H. S.
Home Instead caregivers are great in catering to my 99-year-old mother's needs and preferences and understanding her requests even when she uses the wrong words.
C K D
October 17, 2017
Very friendly and helpful people who do good job assisting in any needs of client/patient.
Diane
September 21, 2017
My mother-in-law feels that all she needs when talking about her care and needs is Home Instead! She is very pleased with her caregivers!
Lee Stewart
September 16, 2017
We have been very pleased with both the quality of care we receive as well as the professionalism of the staff and scheduling/ admin folks. The care givers are always prompt arriving on time, and their attentiveness and compassion is genuine. They have given my wife and I a very needed break and we are able to relax knowing our loved one is in very good /capable hands.
Jennifer
September 09, 2017
They took good care of my mother. Everyone was very nice and communication with the office was great. I really appreciate the services and the kindness and care that were provided to my mother.
Margaret
August 23, 2017
Things were coordinated very well and the caregivers were great. I have already recommended Home Instead to my neighbor.
Pamela
August 21, 2017
Really enjoyed the caregiver! Everyone was wonderful, considerate and professional.
Rosemary
I was very impressed with the caregivers and the office staff. I would absolutely recommend Home Instead.
Daphne
August 21, 2017
Home Instead is a good company, something that is very needed. It's good service to have. I enjoyed signing up my granny. Very pleasant and personable. I myself am a social worker and I know how much good the company does out in the community.
Susann
August 21, 2017
Everyone was really good. We are very appreciative of all the help my mother received. She was allowed to keep her dignity and respect. Everything was great!
Nolene S.
August 21, 2017
I appreciate everyone being helpful and nice. I would recommend Home Instead to others.
Courtney E.
August 21, 2017
I love Home Instead!
barbforsythe
July 11, 2017
My Father has been using Home instead for about 6 years now and our whole family has been very disappointed with the company. out of all those years he has had one care giver that was wonderful., but sadly (for us) she moved on to a better paying job. Since then he has had a variety of care givers, Some just don't show up for work, some cook, some don't, my Dad has a nice SUV and one girl refused to drive it, he had to ride in her car, that was full of junk. My dad is a perfectionist and has been all his life, he is 91 now and deserves it to be his way.
Thank you for listening.
kiminthecove
June 25, 2017
Home Instead has been an incredible blessing to us, allowing our family to stay together. The staff and care givers have exceeded my expectations throughout this process.
d-byrd
May 22, 2017
We have a wonderful caregiver who is perfect in every way. We have had 3 different caregivers with Home Instead, all of them have been good, but the one we have now is perfectly suited to care for my Mom.
Rachel742713
April 29, 2017
Great service. Easy referral process!
Kathy574862
April 18, 2017
We had the same caregiver for the last 8 years of service with Home Instead Senior Care. The staff was helpful and always listens. Our caregiver was like family and we are so thankful to have had her.
Anonymous273046
March 31, 2017
I attend workshops for CEU's. Topic subjects are very helpful and Julie Smith and her associates are courteous and helpful to their patient. My sister-in-law was a cancer patient and the Home Instead caretakers were very caring, professional and kind and helped my sister-in-law maintained dignity. I encourage friends to use your services and they do. I am an R.N.
Brandi240504
Home Instead has always been great for our community! Love them!
Carrie RN
January 04, 2017
I work with Home Instead on a professional and personal level. I'm happy to say I highly recommend them to patients and families and I use them for my own. Wouldn't have anyone else to take care of my mom.
Rwgray41
August 24, 2016
Exceptional service from start to finish with Home Instead. All personnel involved were exceptional and exceeded expectations.
Martha124631850
February 25, 2016
Home Instead was cheerful, knowledgeable, efficient, flexible and easy to work with. The quality of most caregivers was impressive. I was very satisfied.
Karen M. Landers, M.D.
December 30, 2015
I have the greatest confidence in this agency. They are meticulous and thorough. My mother who had severe vascular dementia received excellent care from them.
Justina1
July 31, 2015
Home Instead provided someone to sit with one of my patients. I would like to acknowledge Devan for giving excellent care to my patient. She worked well with him and kept him engaged. Good job!