Terrible at returning calls. I cannot speak to the quality of care, only the office management. I broke my leg on 4/27 and contacted Becky in the office a few days later. I am 70 years old and live alone since my wife passed in '16 and kids live outside. So I am hobbling alone at home on crutches taking care of myself and 2 labs. Surgeon advised surgery to place screw and plate because both tibia and fibula were displaced to different degrees. Becky from Midnight Sun sent service agreement, which I could not copy due to faulty printer, but I emailed Becky back in which I confirmed I agreed. I also notified surgeon that Midnight Sun would transport me to and from surgery and care for me afterwards. I called repeatedly as surgery day approached (and so did doc's office) to no avail. Neither of us could get a call back. Meanwhile, another home care business, whom I called early on to tell them I decided on Midnight Sun CALLED ME TO MAKE SURE I WAS OK AND SET UP FOR SURGERY. Moral of story: I should have enlisted the other home care agency to do the job right from the beginning.

My mom passed away last June of this year. We went with an in-home-care with Midnight Sun instead of moving her into an assisted living facility. My mother had a private nurse for only 2 weeks. Her caregiver was very nice, attentive, and friendly. She seems to be knowledgeable. I would highly recommend her. Midnight Sun treated me & my family very well. They were very prompt. It was a great experience.