Hilltop
Advertisement
- 111 Denny Lane, Winchester, VA 22603
- (540) 667-5323
- 3.5 ( 13 reviews )
- Assisted Living, Independent Living, and Memory Care
Related Costs
Description
About This Community
Hilltop is a small close-knit community located on 5 acres in scenic Winchester, Virginia. We are conveniently located 10 minutes from Old Town Winchester with its fantastic shopping, restaurants, and entertainment.
- Beauty/Barber Salon
- Music
- Games
- Religious Services
- Arts And Crafts
- Family Events
- Ice Cream Socials
- Monthly Birthday Celebrations
- Outdoor Space
- Enclosed Secure Courtyards
- Resident Transportation
- Resident Outings
- Physical Therapy
- Occupational Therapy
- Speech Therapy
- Cable Available
- Furniture Rental Option
- Personal Laundry Option
- On-site Physician Available
- Pets Allowed
- Respite Available
- Wifi Available
Reviews
3.5
( 13 Reviews )
Helen
My sister-in-law stayed at Hilltop. When you walk into the lobby, you get a different opinion of the facility, like it's been upgraded. But when we went into the room, I found that was not the case. It was very bare and not very homey. My sister-in-law was only there for a week, so things could have been different if she had been a long-term resident there, where she could bring in her own things and make it more personable. She didn't complain about the food. She said the food was good. She shared a room with another lady, and it was clean. It's just a basic room. I wasn't as comforted by the availability of nursing staff or anything like that. The facility was very clean and well-maintained. For the money that we paid, it was good because it filled the need at the moment.
Sheila
March 15, 2023
Hilltop was nice and clean. They had a lot of amenities and a lot of things for their clients to do. They also have a memory care unit. The staff during the tour was very knowledgeable and helpful.
Lilyhep
December 05, 2022
We were guests at this community Holiday Celebration on Saturday with a friend and we had such a great time. The staff were all involved with the residents and all residents and from what I could tell everyone who was in attendance had a great time. The food was amazing and even gave us so much we couldn’t eat it all. We are excited to come back for the next event.
FallSeason
August 13, 2019
I have a relative who resides on the Memory Care Wing at Hilltop. She always appears well taken care of and loved. I often see the staff come by to just check on her, provide beverages or give her a hug. The staff and the nurse are always friendly and kind. While I believe Hilltop struggles with some of the same staffing issues as other facilities, there are always staff available when I am present. The ladies at the front desk are also particularly helpful to me.
Charles Casey
My wife has been going to Hilltop for almost two years in the Memory Unit. I have been pleased with her care. They were short-staffed for a while, but a change in management seems to have fixed that problem. The staff has always been courteous and helpful to me and helped me with a problem with my insurance. On two occasions, I went to them about a concern I had with their care. Both times they thanked me for talking with them and said they would take care of the problem. And they did. I am also delighted with the way they treat my wife. They are compassionate and loving and treat her with dignity.
shan26
August 09, 2019
In the past, there had been some question to whether the staff were doing efficient work. But recently, Hilltop staff have changed and is now run by new management! I can honestly say that I have nothing but wonderful things to say about the new management. True moral character, friendly and accommodating service. I couldn't have asked for better! Whatever you need, they have truly stepped up to make you feel at home. Being away from home is hard, and having to be away from your loved ones is even harder. But if you have to seek care outside of the home, this is a place where you will get exceptional care from exceptional people!
rockey
I'm sorry my relative was there. Mom died there. Very poor food turnover of staff.
RUN, RUN
judik06
May 09, 2017
This Home use to be so nice when it was a family busness. It was sold to an organization out of Northern Va that owns several homes. It has become a disaster. My Mom has been there 9 years. The cost went up.The food has gotten bad and they have a large turnover of staff. Short staffed many times. They barely celebrate or decorate for holidays. It's really sad this has what has become of it..
Visitor96323050
October 30, 2014
The Hilltop House was very, very nice. It was a new and beautiful facility, but it just didn’t fit our needs because my sister is younger. Their rooms were beautiful. It was like a hotel, and it was less expensive.
Marj1
October 06, 2014
We like Hilltop House a lot. We had re-scheduled a time to go there, but we can't use anything up yet because mom still is in the hospital. It's very clean, and it did not smell like a nursing home. We already arranged for her to get there, but we couldn’t transport her because she was so ill. It's literally 7 minutes to my house and I would be passing the pharmacy on the way. Everything was really nice and very convenient. My parents were very excited about coming up, but nature took a different course.
Nancy35606250
September 23, 2013
My uncle used to stay at Hilltop House. It was a nice facility. He looked good, nice and clean when he was there. The room where he stayed at was kept clean and the staff was very helpful.
Visitor498549
September 29, 2012
Hilltop House is a comfortable, affordable assisted living community with good amenities & personal care. With 24 hour trained health care personnel in charge of monitoring all medications & prescriptions at no additional charge, your loved ones will be well observed & taken care of. Daily activities include crafts, movies, animal visits, and birthday parties. Another perk is each resident is provided with hair care/styling each week. The couple in charge of meals has over 40 years in food preparation, so the food in as tasty as it is nutritious. Other amenities include lounges, a community dining room, beauty & barber shop, linen service, juice & coffee bar & picnic area. The apartments themselves are basic & cozy ranging from approximately 400-600 square feet. All in all, the Hilltop House is a functional community with good amenities & basic living conditions.
zwhtheman
April 17, 2012
All of the staff members at the facility are very friendly and caring for the residents, and I know that Mr. and Mrs. Smith take great care to ensure only caring and responsible people are hired at their facility. A large number of the residents suffer from some form of dementia or Alzheimer's, and so it can be tasking for staff members to help care for them. However, I've seen nothing but compassion, patience, and love towards these residents. Several of them were in a sense abandoned by their families and sort of left there to live out the rest of their days, and so the empathetic nature of the care towards these elderly people is exceptionally heartwarming. The building itself is starting to age a bit, but I wouldn't consider it that much of an issue. Overall, the Hilltop House is certainly a desirable place for an elderly person to be.
Show all 13 Reviews
Show Less
