Be wary. We've used two Sunrise facilities and they are chronically understaffed. This one was by far the worst of the two. The physical facility is nicer than many of the older outdated "Victorian" Sunrises houses, but don't get seduced by the shiny surface. As of last fall 2018 it was in chaos, cycling through directors and senior staff, with many positions unfilled. There are some very warm, caring (but overworked) direct caregivers, and some truly mean ones who yell at and mistreat residents. One of them let my loved one fall, wouldn't pick him up, wouldn't put him in bed in a comfortable position, and I saw another one scream at residents. They let my parent's pain meds run out. The new head nurse was very helpful and accessible but overwhelmed. Afternoon snack was sometimes just a glass of root beer. They would not follow doctor's orders to walk my parent and transfer him from wheel chair to chairs, and wouldn't let our private duty person walk him either. This lack of movement may have contributed to his sudden death. When I saw their nurse after he died, she said it was probably "all for the best" that he passed. I disagree. It was her job to help keep him alive. Sunrise is about the bottom line more than patient care, and it shows, especially at this facility. I regret moving my loved one there and will do everything I can to avoid housing another family member there.

We’ve placed my mother-in-law in Sunrise of Falls Church. It seems like a very nice facility. They have a number of different activities. I know they have a senior exercise class. They play bingo; they have music programs. They take the residents out for dinner. The dining area seems good. My husband has been there to eat personally, and he thinks the food is good. I wish her room was a little bit larger, but I think it’s perfect. It’s an adequate room; it’s nice and bright. Having a little refrigerator and a little entry way is nice. I’ve interacted with the staff. They’ve all been very helpful and nice.

Sunrise seems pretty good. I’ve eaten there a couple of times, and the food is really good. The room is a little bit small, but it is fine in terms of cleanliness.

My dad has already been moved into Sunrise of Falls Church. It’s small, and the staff is really great and seem to know what they’re doing in terms of taking care of elderly people. He has a simple, small two-room apartment with a bedroom, a sitting room, a bathroom, and a kitchenette that includes a sink and a mini fridge. The dining set up is great. In the dining room, the care managers serve them restaurant-style. I think he likes the food. They definitely have activities, like visiting musicians, bingo, and bus trips. They take the residents on once-a-week trips to restaurants for lunch and have services for different religions.

I really liked Sunrise of Falls Church because it was very clean and well lit and had a nice layout in the dining hall. The folks were very friendly and professional. I was impressed that they had a community dog, which, I think, was a nice feature. The rooms were OK.

Sunrise of Falls Church was excellent. They showed us the rooms and the facilities. We also got to see some of the programs that they have for the seniors. It was a top rated facility. They had a lot of caring people. One feature I really like was that they had animals around like dogs or cats.

I have to say I love being greeted by a big lab the moment I walk in to a place. This is a lovely facility with great public areas in a beautiful setting. I took a tour with Theodore and came away very impressed. Sure there are people in wheel chairs sitting around but that is true in any assisted living situation...everyone may not wish to be engaged. I would have no problem placing my mother there as a resident.

The most impressive thing about Sunrise of Falls Church was the staff. We told them about my mother-in-law's memory problem and they were sympathetic and very knowledgeable. They were very supportive of things they could do, which I thought was very good. They were good about explaining the entry fee and everything was upfront. They answered all of our questions satisfactorily. Also I talked to the people who were living there and they were very complimentary of the place. It seemed like they genuinely care about each other and they liked it there.

I was disappointed with Sunrise of Falls Church because while I was looking around a lot of the residents that I saw were just sitting in their wheelchairs doing nothing. I was there for about an hour and a half, but they didn’t seem to be interacting with each other people. The staff were somewhat discombobulated. They seem to be not knowing what exactly they are supposed to do with me. I saw their rooms. It seemed a little bit older, but they are very nice. The place is also clean. I just think they need to work on how the staff interacts with the residents more.

The Sunrise is a fairly new building, very pretty, and it's clean. A lot of the rooms are dual occupancy though, where you would share a bathroom with somebody. My mom just didn't want to do that. The staff was helpful and accommodating during the tour.