The Ashford has been a life saver for our family. Our loved one was in a different facility and the experience was awful, to say the least. When we visited The Ashford our loved one was so impressed and ready to move immediately. The building is large and spacious and the natural lighting that has been designed in it is great! It is kept spotless. The apartments are very functional, and kept clean by some amazing housekeepers. The staff is very capable in their care. They are so friendly, also. I've never had one just walk by me and not speak to me. The CNA's are there to help the residents. They are truly caring. The kitchen staff know their stuff when it comes to serving good quality meals. The activities staff keeps the residents busy and involved constantly. I've wondered where they come up with so many ideas for fun things to do. The activities room and the outdoor recreation area are also available for families to use. I'm so glad we found this place!!

Without a doubt, this is the best care center of it's kind in Utah Valley. The staff is skilled and caring to both the residents and their guest. The director is friendly and helpful and the receptionists are so very kind and gracious. When you see the housekeeping staff (they keep a low profile) they are busy and cheerful. The food is excellent and the entire place is clean and fresh smelling. Their care of our loved one has been a true life saver and they do so very much for him. Best decision we ever made!

My husband was in Ashford Assisted Living and Memory Care for a short time. It was just right across from me, and it was reasonable. It met the care that I needed. It was very accommodating for me because it was close. It was a very lovely facility, and it was clean. They met my needs at the time. Everything was in place. The services were excellent. They had CNAs available. It was just a positive experience. Since they were brand new, the serving of their food was still shaky, but they improved. Every week when we were being served, you could see improvements because we made some suggestions and they realized that “Hey we hired people that were not experience with the real situation.” They welcomed family and would encourage family to come and eat with their loved one. That was nice.

When I went in Ashford Assisted Living and Memory Care, I was very impressed with the facility. It was only 5 years old, and then they had added on the memory unit which was only a year old. It was a very lovely facility, and the people were extremely friendly. Everything was very clean, and they were very professional. It was very well run and very open. The staff and the patients seemed very happy. My wife would be moving in the memory care on Monday. The room that she would be moving into was nice. It's a studio that had a nice window and view of the mountains. I had not eaten there, but I looked at the food the patients were eating, and I had a menu; it all looked very good. It was a privately owned facility. I had talked with the owner and director of the facility and his assistant. I met with the nurse. They had a doctor on call right there and nurse's aides. Most of the time they had 5 -- and sometimes 6 -- patients per nursing assistant, so the patients were well cared for. They had a tremendous amount of activities. They took them on bus rides. They had entertainment came in. They helped them with things like gardening and crafts. They kept them as active as they were able to do. They had a huge open area with atriums, and the rooms were around the edge of the large open spaces. So, it was inviting and very relaxing with lots of room for guests. There were open areas where they could watch big screen TVs. They had music on a regular basis. People came in to perform. All the times that I had been there, they had different people performing, and the patients were participating.

My dad is living in Ashford Assisted Living & Memory Care. Their staff has a very positive attitude. Everything in that community was good. They even have activities such as bingo and singing. However, their food could be a little bit better.