My mom has been in Discovery Village At Dominion for three years now. It's really a good place. The staff is very helpful, and the food is good. She's in a nice 2-bedroom apartment, and they have good activities. My only real complaint is they don't provide a lot of transportation. Their location is sorta out of VIA Trans and out of the ART van. The facility is pretty. The staff is very caring and very helpful. They have a gym and a salon. They have a pool in the independent living, not in the assisted living.

Assisted Living: The main concerns are the level of staffing for the number of residents. The company is operating on the minimum number of care staff that the state requires. However the residents are paying for exemplary care. The company seems to be more concerned about their budget than the residents that pay their bills. 3 Management changes in 2 years. The facilities are very nice, fairly new and have very good maintenance. Food service is adequite but lacking from the "Sensations Dining" claims. Rooms are adequate size with minimal kitchen equipment. Activities are organized and staffed with daily movies, card games puzzles, board games, crafts and more. Amenities include an exercise room with various equipment, movie theater with large TV screen and comfy chairs and a chapel. To sum it up, everything looks pretty and shiny until you move in and see the personal care side for yourself.

My mother lives in Discovery Village at Dominion. It's beautiful, it's like a five-star hotel, and she has a very nice apartment. I think they struggle with not having enough caregivers, but the ones I interact with are really great. However, it takes a long time to respond to her call. The dining area is beautiful, and the food is less than marginal. Before the lockdown they would have vocalists or musicians come in, they would have bingo, play games, and go on outings. It's quite satisfactory.

Discovery Village at Dominion was up on a hill with easy access to the freeway, and there's lots of shopping in the area. The staff was very helpful and accommodating, and the activity director was exceptional. They had an apartment building as well as little cottages, which were very nice and spacious. It's a very clean facility. They had outings, go out to dinner once a week, exercise classes, and educational programs. They had a full activities calendar, and the food was very good. There were trees, and there's a dog park there.

My Mother lived there from July of 2018, fell at the facility in December, and was in rehab until the second week of March. We moved her back into what they told me would be the highest level of care, with a room next to the nurses station. I was told this was the best room due to the location next to a nurse. I later found out there’s only one nurse on staff for the entire facility, and that the station was never manned. Staff would walk by her room to check and see if she was ok, but I would still come by several times a week to make sure she was being taken care of, to visit with her, etc. Unfortunately my Mother passed away from a heart attack on April 9th, and I regret moving her back here. This facility has been sold to new corporate offices, and getting help closing out her account has been a nightmare. It’s now June 6th, and the corporate office doesn’t have information on my Mother, so I am still in limbo with no end in sight. It’s a “pretty” place on the outside, but dealing with the directors and staff here has been horrible. I am still heartbroken with grief and guilt, and simply want to advise people looking for care to please take this into consideration - if your loved one is unable to care for themselves, and have memory care issues, do careful research. If I could turn back the clock I would have kept her in my home and hired home health care.

My parents were in the Assisted Living portion of the facility for about 3 months. My mother, who has Alzheimer's became very scared and agitated. My father began to decline physically and my sister had to MOVE in with them since even with increased level of care we were scared to leave them alone. Staffing over the holidays was even less than inadequate. I came to give my sister time to go home and were met by staff that were upset my sister was longer there TO DO THIER JOB. Last straw came, after MANY BROKEN STRAWS, was when my father went into respiratory failure and, thankfully, MY SISTER was there to call EMTs....when she pressed the button for assistance once again, like so many times before, NO ONE CAME...until the EMTs came in and they figured out who they had been called for! My father passed away before we could get them moved out but my mother is now out, at home WITH MY SISTER, and once again happy and thriving. MY FAMILY DOES NOT RECOMMEND THIS FACILITY FOR ANY TYPE OF CARE THAT YOUR FAMILY MEMBER MIGHT NEED.

Isle at Watercrest Dominion was very nice place. The people were very nice. The place seemed very well kept. It was very convenient too; it would have been great. It was really a nice place. They have independent living, then they go down to assisted living, and then they have memory care. It has everything there. The rooms were a good size. They were bedrooms. We're not talking about apartments or studio type units, but they have a bathroom between them, and they were big enough to include a small sitting area. The residents have an area where they can do crafts. I didn't really see a whole lot of interaction.

I visited Isle at Watercrest Dominion. They have a really nice facility, they are very active, and they have lots of activities that I could see my family members being interested in. They have lots of amenities that she would find useful; the staff was super helpful. I would actually consider putting other family members there. They keep their residents very active, and there are lots of interesting things to do there. I was able to check their menu, and there was lots of good food on their menu.

I went to Isle at Watercrest Dominion, and it's very nice. The staff was very nice, she took both of us to the facility, but it's so away from home, about 20 miles away, and I would have to go on a major freeway. I saw the dining area, and they have a nice place for people to walk, so they can feel more at home, not enclosed in a room.

Isle at Watercrest Dominion was a very large complex. They have memory care, nursing home, and assisted living all in the same area. I was very impressed with them. It was all very well taken care of. They have trees and flowers all around. Everything was well-manicured. The buildings were nice. I talked to the director and another woman and they were very nice. The lobby was very clean. The staff was very helpful and very friendly.