I was at Renaissance Park Multi-Care Center for five and a half weeks, after having surgery for an infected hip replacement. I have often found that when the head administrator of any type of business or facility is visible, it is of good quality. My infectious disease doctor happened to mention that he had a physician assistant at Renaissance Park. I decided to choose that facility. When I was admitted there, I was happy to find that the friendly head administrator was visible every day, either in a department, in the halls, or even saying hello to clients in their rooms. It was mentioned to me the second day what an excellent Physical and Occupational Therapy Department this facility had. I was heartened by the way they communicated with each other and how they encouraged their clients. They worked as a team and when they needed an extra hand, each one was immediately available. They were amiable, light-hearted, and above all, knew their stuff. This may sound too good to be true, but it was definitely true here. Seems when I needed something special, it was often the nurse who was personally responsible for me to whom I was supposed to go. She was caring, reliable, and got things done for me. I felt confident knowing she was there. All too often, the specialized administrators and the liaisons between insurance and the client are not seen. It was different here. They were proactive, contacting me in person, up front with information I needed to know. Most of all, it was just a part of their being to call me by name and be truly interested in my well-being, much different from "just doing their job and going home." Sure, I was anxious and demanding at first. I soon learned to pace my requests, to apologize, and to be patient when people had their own particular job to do. Renaissance Park was further from my home than many other rehabilitation centers on the list I had been given to choose from, but I'm glad I chose this one. One other thing: the food was good !!