My dad was in Heather Glen Senior Living for six hours before he fell, and he was moved into a nursing home. The workers were friendly there, and it was very clean. We liked the place. They've had trips and free doctor visit transportation, and they have walking paths there. We had to give up the room, and we will consider going back.

Anyone who has ever had to move a loved one out of their current residence into an assisted living facility knows first hand how painful that can be. The staff at Heather Glenn made that move as painless and smooth as they possibly could. Entire staff was very caring and accommodating. Property is very nice and clean. I highly recommend this place for any senior looking for assisted living.

We chose Heather Glen Senior Living for my dad because of several things. Unlike the other places they looked at, the price was all inclusive, so it was easy to budget. Secondly, it's a relatively new facility, only a few years old. And third is, his brother happens to be a resident there, which, of course, was a pretty big selling point. Everybody is very friendly and very accommodating to whatever his needs are. According to my dad, the food is good; he hasn't complained of anything, and that's a good thing. The activities are ongoing all day, so he has no excuse if he can't keep himself busy. I haven't seen anything that I would say they could do better. I think they've done a great job. There is a salon, there's a library, a number of very nice sitting rooms, and there's a putting green outside. There's religious services in the morning, and then there's usually an activity in the morning, and a couple in the afternoon, and sometimes they have movie nights and things of that sort.

My tour experience at Heather Glen Senior Living was very good. The woman who gave me the tour, Kim, was very knowledgeable. She was very forthright about what the expectations are for residents coming in. She had a lot to say about, not only the levels of care, but how the levels of care and the room pricing arrangements work together. For example, when a resident comes in, they pay one dollar amount for the room regardless of the level of care they need; they could be totally self-sufficient when they move in. By the time they get two or three years down the road, if they require hospice care, they're still paying the same rate for their stay there, rather than having a price increase because now they require more care. The staff was excellent. She was very knowledgeable. She has been with the company for quite some time. She had prior experience with other senior living firms before coming to Heather Glen, so she was able to offer some insights as to things that Heather Glen offers that she didn't necessarily have available when she worked at other places. She was very personable. She took me around. She also engaged some of the residents and introduced me and told them why I was there. She talked to somebody who was doing a puzzle, and she talked to a group of people who were playing a game. It was obvious that she knew everybody and that's important. They have a rather unusual arrangement. They have like a long hallway on the first floor of the building to get into where the entrance door is. Rather than the entrance door being right on the very front of the building, you actually walk in a hallway and then the entrance was almost in the center building. They also had other spaces on the second floor on either side of the dining area (kind of a balcony, if you will) where residents could sit outside. Maintenance was very good. This is a somewhat older facility. It was built in 2016. I am told there was a fire there a few years ago, but there was no evidence of that. It's very well taken care of.

Last week, I was able to get to Heather Glen. A staff member took me upstairs to see the rooms that were available. We saw a lot of things on that floor and then she brought me down a different way and we were able to see a lot of things there, too. That's the only place that was open so far due to Covid measures. The staff member that gave me the tour was very helpful. The room was a nice size. It looked nice and it was everything that I was looking for in a room for my mom and dad. Everything in there was very light and there was a lot of light coming in. I really like that.

Heather Glen is a top notch facility. The physical plant is well designed and lively. The staff are very caring and capable.

Heather Glen Senior Living is brand new, it's wide open on the inside, with lots of skylight, and plenty of areas where the residents can go, relax, and read the newspaper. The dining room is clean, the food is good, and I've eaten there a couple of times. Everything seems to be good so far. There were a lot of services for my father-in-law before the lockdown. There was onsite physical therapy, occupational therapy, a barber and hairdresser, and medical care onsite as well. The staff is good. We went there one time and there was a musician playing for them. They generally have three or four things going on each day.

I chose Heather Glen for my Mothers care because as soon as I came to tour the facility, they made me feel welcome. The director, "Jackie" went above and beyond to accommodate my Mother's needs. She was so attentive & always listened to all my concerns. Another reason I chose Heather Glen for my mother was because of the activities director & staff. They will knock on doors & encourage residents to come out of their rooms in order to get them involved in activities! This has helped my Mom in many ways socially! The activities do not end in the middle of the day, they always have the residents engaged in the evening also which I think is so important than just going back to your room and watching TV until bedtime. I'm very happy with my choice. I think this is a very nice, active, welcoming community!

Our mom has received such great care at Heather Glen we could not be more pleased. The staff is super friendly and accommodating. We highly recommend placing your loved one at Heather Glen. They will be in great hands!