The Birches at Harleysville
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- 691 Main Street, Harleysville, PA 19438
- (267) 427-5794
- 4.6 ( 22 reviews )
- Assisted Living and Memory Care
Related Costs
Description
About This Community
At The Birches at Harleysville Personal Care & Dementia Care Community in Harleysville, PA, you'll find all the personal care assistance you need to live a healthy and happy life. No more worrying about maintaining a house, cooking or cleaning. The month-to-month lease includes three meals daily served in the dining room, housekeeping and laundry services, social events and transportation to local outings and appointments plus 24-hour personal care assistance and medication management.
Reviews
4.6
( 22 Reviews )
Charles
December 18, 2022
My dad has moved to The Birches at Harleysville. They have something going on every day. They encourage people to come to the lunch room for all three meals, they have different activities every day, and they have a movie every day. It's pretty nice. The guest could eat lunch with somebody for a small fee, and you can eat with your resident there. The dining area looks good, it's nice. They have a set menu every day, but if you don't like what they're serving, you have the option to get something else like sandwiches and stuff. For breakfast, if you don't like what they're serving, you can order whatever you want and they make it for you for dinner. So far, I've been pretty happy with everything they've done.
Bill Santulli
My wife was a resident for a short term stay and I can not say enough good things about the community and the staff. I know that my wife may need the assistance of The Birches again in the future and I am glad that they are there when needed.
KDUnder
October 13, 2021
I recently visited this facility and found it to be a very nice option in the area for anyone looking for senior care. The sales team and Executive Director were very helpful, the Resident Care Director was very informative and the staff were all very nice. The facility was bright and clean and they offered a lot of great activities and meals. There was a lovely fall display out front and they were busy decorating for fall inside on my visit. I am just in the starting phase of looking but this facility is just as great as everyone says it is.
Barbara1941
Having visited The Birches often to see my friend and I find the facility to be very nice, clean, bright and filled with kind people. I like the outdoor community events for friends and families. It’s good to know my friend is being well cared for.
jbonnet
September 14, 2021
We fell in love with The Birches the first time we visited the property. My father in law is 93 and having some issues with mobility. The staff at the birches helped us through the entire process of securing a room and moving my father in law into his new room. He loves it there and is very impressed with the food selection. We highly recommend the birches.
SalesGal82
March 02, 2021
We took Mom out of Birches at Harleysville after two months! Think long and hard about how much care your Mom or Dad need before considering Birches. It was a complete disaster for our 94-year-old Mom. She needs assistance standing up, sitting down, walking, transitioning from bed to chair and from chair to bathroom. The staff did not provide adequate care - we assume because the staff to patient ratio is too low. The first two weeks there she fell four times (inadequate ambulatory help provided) and had to be taken to the hospital once because she hit her head while falling. She was so ignored she ended up with bedsores on her bottom. Her hearing aid batteries weren’t changed. Her dentures were filthy. Sorry for the graphics – her diapers were usually stinking and soaking when we visited. Most staff were incredibly slow to return phone calls and emails – if they did at all. We couldn’t get Mom out of there fast enough. Mom commented, “They ignored me. It was like I was there at their service.” Well, she’s not there anymore. If your Mom or Dad need lots of care – don’t even consider Birches. The room was fine. The food was fine. The care was woefully inadequate.
Gloria
December 04, 2020
I toured The Birches at Harleysville virtually and in person, but I could not go to the memory care unit. I went just to look at the place, and I liked it. I thought it was very nice. The people that I spoke with were very nice. I really liked everything about The Birches. It was a good size, and it was a good area. I was pleased with the majority of everything I saw there. I was virtually put through memory care, but I was able to be there and actually look at the personal care. The staff was very friendly, knowledgeable, helpful, and available. They didn't have much of a walking area outside, but the area for sitting outside was nice.
Allen
April 13, 2020
We like The Birches at Harleysville, but it is just too expensive. Their apartments were very nice. They have music every so often and they have game rooms. Amenities were pretty standard, but the food was very good.
JohnMF
January 01, 2020
Our family visited numerous Personal Care facilities in the area and The Birches was by far the best in regards to pricing, room accommodations, professionalism of staff, and the size and appearance of common areas. The staff members who we interacted with seemed sincerely interested in the residents based on our observations and the Marketing Director was involved and helpful without being pushy. For personal location reasons, the family member chose another facility that, although not as desirable as The Birches, is also excellent.
Robin
August 05, 2019
We visited the Birches at Harleysville. It's a nice facility, they're very friendly, but I did not like that they have two people in a room. She would need more care than they could provide her. The staff member was very friendly and know the residents. It was nice.
Florida Monika
May 24, 2019
I initially came for a tour knowing that our mom had come to a point that she needed to have more supervision. I was immediately put to ease experiencing the caring attitude that each staff person extended towards me. Unexpectedly, my mom became a resident within a short time first thru Respite and now a permanent resident. Her room is beautiful and spacious. The facilities are absolutely clean and fresh smelling no matter where you go. The daily activities are plentiful and varied. The activity therapist was very inviting and allowed us all to join in the fun on that second day of my mother’s stay. We stayed for dinner and enjoyed a wonderful 3 course meal. The options were plentiful and well prepared. My mom ate with pleasure which was a joy since she had a limited appetite at home. The waiters at dinner time were so gracious and patient. It was a very busy Saturday night and they hustled to provide everyone there course with a smile on their faces. They have a very nice laundry room one the residents floor that dispenses Tide automatically and dryer free of charge.
blue8
February 01, 2019
I could not be more pleased! My mother moved in about 6 months ago and we are still so happy. My mother needed a lot of help when she first arrived and the stress of choosing a place and taking the next steps was more than overwhelming to say the least. The staff made us feel so welcomed from the very start. The marketing girl spent so much time with mom and I to ease our worries. All of the staff have been so caring and mom has built so many relationships with staff and other residents. The only complaint we had was, the with the Doctor that was seeing mom at The Birches. She never got back to us when we would call. We were recently notified that The Birches decided to have a new Doctor come in and since switching over, mom has had good things to say! I'm so pleased with our move to The Birches!
gra567
January 18, 2019
I would just like to thank you for all the help you were at getting my father into your facility. I really appreciated that you were there to meet us at 7:00 pm. All the staff at the Birches was also very helpful and friendly.
Thanks again
George
egordon
October 02, 2018
I arrived here in April of 2017. I had the good experience of being here before and looked forward to reliving the same great days. I have met wonderful people, some of whom became my dearest friends. The Activities Department has had a great influence on me indeed, and all staff are an important part of my life. I thank the Activities Director for helping me to start a new program here at The Birches.
D. Schadler
July 06, 2018
My Mother recently transitioned to Birches after over 3 years in another local facility. The warmth, concern and personalization that was shown during the decision making process has continued through my Mother's transition period. The other facility forced us to accept mediocre, impersonal care with constant, unclearly substantiated increases in cost. We are SO happy with the transfer to Birches.
Nancy
The Birches looked lovely. They had people out there singing and doing some activities with someone involving them. It looked nice enough, and the people seemed very lovely and caring. I saw the dining room in the memory unit, which was one big room. I had a meal there before in the regular dining room of the community that was quite lovely. The person who assisted me did very well. She was very nice, pleasant, answered all the questions that I have, and since called back to check. The place was clean and smelled good.
Jody4
December 09, 2016
I want to thank you and the staff for the excellent care and attention you had given to my aunt from day one in November 2014. At times she was a tough one, I was aware of that, but undeniably, everyone there made sure she felt right at home. No, she was at home. It was also a pleasure and a blessing to play the piano for the residents. In fact, they had blessed me more than I had blessed them. Hence, I hope you won't mind if once in a while I stop in to play for them.
Megan822656
November 20, 2016
My mother lived here. The staff was great, and the facility was nice. The food was delicious, and she had a studio with a good enough size and a kitchenette. It was good enough for one person to live. My mom was very happy there before she passed, and they were really good with her through the very end. They offered supportive care, and the nurses were very nice and were even crying because they got really attached to her and were very sad.
Christine118639950
December 30, 2015
Everything here was very clean, and the staff seemed very efficient. They had a hairdresser, a movie room, and a big cage with live parakeets. In the memory care area, they had a very nice walkway outside with gardens and stuff. Their dining area was really nice and restaurant-style.
Ms. F
September 19, 2015
My mother has been at Birches for several months now and I can't tell you how pleased I am at the care she is receiving. The facility is very neat and clean, the staff is courteous, thoughtful and extremely helpful and my mother raves about the food! The whole experience of transitioning my mother from her home of 63 years to The Birches was, with the help of the staff at Birches, a wonderful experience and certainly less traumatic than I'd ever imagined it would be. My mother is happy, well taken care of and able to enjoy this phase of her life.
Sara Jane
April 06, 2015
It was very nice, but the food was not as good. The rooms were a little larger. The staff seemed to be extremely courteous and knew the residents well. They had better and much more extensive PT facilities.
Thomas45
September 23, 2014
Birches was very nice as well as the people. The rooms were comfortable, and the dining area is big and clean. The staff was accommodating and friendly and the residents looked happy.
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