My mother was there temporarily to spend time with her church widow friend until my sister purchased her home so she could move in. She went in healthy and strong. She was only there a total of 6 weeks. Around week four she began getting coughing fits and had chills and aches and pains. She was breathing more rapidly I expressed my concerns over a two week period. The nurse assured me she was ok. They did the over the counter covid tests and said she was fine. I called again and my mother could not put two words together because she was breathless and tested positive for Covid. I demanded the nurse see my mother and her oxygen level was in the 70%s and she was rushed to the hospital and passed within hours of being admitted. I lost my mom when she came there strong and healthy for only a short visit stay. So tragic. Please bring your loved ones elsewhere.

I placed my mom here in January, and am not pleased. They are terribly understaffed. The staff they do have is under-educated. They only have one nurse for 32 residents in assisted living. In the few months I've been visiting there, I have met two staff members on their second day of employment, and one nurse on her first day. None said they were given any training by local staff. Even the doctor I spoke with was unwilling to admit any staffing shortages or inadequacies. The food is sub-par and I have found the daily refrigerated health shake (mini Ensure) dropped into mom's mailbox instead of delivered to her personally. I asked the receptionist how to open the outside door near mom's apartment, and was told to find a nurse (not easy to do). One of the nurses called me to see if mom had received a meds shipment because they couldn't find them. FRIGHTENING! I do not recommend this facility for assisted living.

My brother will be moving into Chapel Hill Community. Everything there is very nice. The guy I spoke to was very helpful and nice to me. I was looking at a studio for my brother, and it was big enough. It wasn't fancy, but it's good for my brother's needs. It's plain, simple, and looks like easy access for the shower. The nicest part was the community rooms. They have a therapy, salon, TV room, and library. I did not try their food, but I've heard good things about it. It's a beautiful country setting and seems to be very nicely kept. They were redoing some of the rooms when I was there.

Chapel Hill Community is a big community. They have a lot of different levels. The building itself was nice except for the one room that we saw, which they said they were in the process of replacing. The one-room that we saw did not have a door in the bathroom; it had a curtain. We talked with the gentleman that was helping us, and he was very informative about how to get the things that we needed to do to get Harold up here. They have some things so far as activities and that. They had a coffee station, but they said they haven't been able to use it for a couple of years because of COVID. They said they're hoping to put that back up and I thought that would be a nice thing. Even if they had an aide run it for a couple of hours in the morning and a couple of hours in the afternoon for the residents to go and get coffee and between meals, but that wasn't up and functioning. The staff who took us through was nice. He was very good.

My mother-in-law is comfortable at Chapel Hill Community. She knew a couple people from her building that moved there a few months before her. We chose it because it was close to home. They have a time when you can visit. We didn't know that when we put her in there. It's 9:30 to 6:30 visitation any day. It's clean and they have a nice chapel inside, a nice dining room, their own hair salon, and she seems to enjoy it. We've had no trouble with any of them but one (the night nurse). She enjoys the food. The dining room is spacious and it has a very big picture window across the whole side. She's only done the bingo, but they have a whole wall full of events for the week, so she seems to enjoy it. She has her own furniture. The furniture they have is dated. We had problems with phone service. You're only allowed AT&T in there, and we weren't told that until after she moved in. They do the laundry and they have cleaning. Nobody has to worry about that. That's done for them.

My mother was a resident who suffered from Parkinson’s Disease and the Lewey Body Dementia that is sometimes associated with it. She was in the Memory Support Unit, and I can’t say enough about the kindness of the care she received. Each resident had a private room with its own bathroom with a tub that was easy to step into, for those who like baths, as my mother did. Each room had a lovely view of the pond, or of a treed lawn, very restful to look at. There is a dining room where the residents eat together; socializing does help with mental support. My mom enjoyed root beer floats, so the nurses made sure there was always root beer and ice cream on hand so she could enjoy one. There were activities offered the residents could enjoy together, like board games, or cards, or puzzles. My mother used to be a registered nurse, so while she was still able, she was allowed to take blood pressures, which made her feel she was helping, so important to those who feel they have lost so much. My father was still alive, so he was the main liaison between Chapel Hill and my family, but my sisters and I always felt included in her plans for care. Jerry always made sure to keep families apprised of what was going on. My parents were always dedicated church goers, so Chapel Hill’s chapel with a full time pastor meant so much to them. My sisters and I were so happy with the care my mother received, we trusted Chapel Hill to care for both my father (after living with my husband and me for a few years after my mom passed) and my husband’s mother; they were even across the hall from each other! If anyone wants to know about he care our parents our parents received, just ask me, Jill Spriggs. Jerry has my number.

My mother went from living at home to Chapel Hill for rehab after falling. She has dramatically deteriorated there and lost 20 pounds. The care is terrible and the place is filthily. She fell in the bathroom there, hit her head and lay in her urine while screaming for help for 20 some minutes. They never informed us until we called and only then did they send her out for a cat scan, which she is now in the hospital for. The Director Nursing is rude and does show and care or empathy. Good luck trying to reach anyone by phone. They are understaffed and the food is cold and indistinguishable. The Administrator does not seem to care how terrible the place is run either. We would not dare send my mom back there as it would mean certain inhumane death to her. I cannot describe enough how horrible the 2 weeks were that she has been in that terrible place. Do not go there if you care about your life and dignity!

My mom and dad are in Chapel Hill, and it seemed like a big family there. It seemed very friendly, and it has everything they need for the rest of their lives because it has different levels of care. The staff was very friendly and helpful. For meals, they have a la carte, other things they can order, and they can order food at other times of the day other than in the dining room. They have music, crafts, bingo, trivia, and they have a card and puzzle club.