BrookHaven Retirement Community
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- one country lane, Brookville, OH 45309
- (937) 833-2133
- 3.6 ( 3 reviews )
- Assisted Living, Independent Living, Nursing Homes, and Memory Care
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Description
Reviews
3.6
( 3 Reviews )
angel2355
October 12, 2019
This facility is severely understaffed. It is very difficult to find a nurse, or aide if needed. The assisted living menus that are posted are not always the food that is served. The patients are sent to meals well in advance of meal time, then the meals come out a few at a time. often cold. The kitchenettes in the rooms are inadequate.
Shelly
Brookhaven Retirement Community has everything from independent cottages to nursing care. My mother was there for three months and she had continually tried to leave the facility and on one occasion was successful. She got outside with no supervision or anything. She followed me out and I was very upset. It was a lovely facility and they had just remodeled. A lot of care and attention was put into the setting, but the staff was poor. We were there at least once or twice a week or more, and 75% of the time, we never encountered one person going to her room, and this was during different hours of the day. There were no aides or nurse. When you wanted to find somebody to ask a question, it was difficult to hunt somebody down. They were severely understaffed and only a few staff members were very attentive. She seemed to enjoy the food there.
missy381
June 02, 2018
They did not give my father his meds for his liver for three days. Called my brother and saod he needs to go to the ER they didn't call because they didn't want the responsibility. My dad's ammonia levels got so high he has brain damage. They would not accept the prescription we picked up said they had to get the prescription from theor pharmacy in cincinatti.They put on a show with a nice lake and rooms over looking a pond. Charge a fortune now my dad's in worse shape. He was here for outpatient physical therapy a ten day session. They called us to come up their and call the swad if they had called at the first signs of high ammonia because they didn't give his meds this wouldn't have happened.
