This is a beautiful and newish facility. The assisted living staff has been great with my mom even during this horrible pandemic. They are thoughtful and trying to make the best of a very tough situation. The restaurant staff is over the top and do everything they can to make sure the residents enjoy their meals. I wish I could take care of my mom on my own but since I can't, I'm glad Rockynol is here for us.

Rooms lovely but cleaning very superficial. Very understaffed. Long waits 30-45 min for bathroom assistance . Pt. left alone in bathroom for same long waits before return to bed. Supervisor promised to review times for call light records but never followed through. Frequently over one hour delays in receiving pain medicine. Attempted to give incorrect medication on more than one occasion.

My mother-in-law has moved into Ohio Living Rockynol. It's a very pretty, excellent community that caters to more wealthy clients. The staff members are very nice and caring. The rooms are lovely. You can take your own paintings, and they'll hang everything for you and place all your furniture. They're very good. My mother-in-law has a bedroom and a bathroom. It's very large and has very nice paintings. It has plenty of room like a regular apartment.

The apartments of Rockynol were first class. The staff and the people were very nice and warm. They have speakers coming in to the facility. The food was absolutely outstanding.

My mom is at Rockynol. She is doing OK there. My biggest concern is what happens when she runs out of money because she is private pay right now. Regarding the staff, 80% are good, and 20% are not so good. What happens is when they transfer my mom and put her on the toilet, they'll leave her, and she'll sit there for a good long time waiting for them to come back and help her get back in her wheelchair. That has been the big frustration for her. I have complained about that, and I think it has gotten better. Also there are some foods that my mom prefers not to have. When they have those kinds of foods, they do have alternatives, but they are not much of an alternative. If my mom doesn't want to eat spaghetti, she'll get a single grilled cheese sandwich. No soup offer and no apple sauce offer -- just a single grilled cheese sandwich. I don't like it. They aren't always very compassionate about offering her alternatives. There is plenty of food and plenty of variety, it is just a matter of them offering and getting it for her. But as I've said, that's only 15 to 20% of the experience; 80 to 85% of experiences are fine and good. There have been very compassionate and very caring people that work with my mom as well. With regards to the room, my mom's room is very comfortable; however, I don't like the bathroom. It is very small. My mom can get the wheelchair in the doorway, and she can get on the toilet but she can't get to the sink.

The people that I ran across at Rockynol were friendly and helpful. The apartments were clean and laid out well, and it seemed that it will suffice -- spacewise -- for one person and some of them could be two person apartments. Their dining room seemed like it was laid out well, and the décor was nice. They had multi activities from exercise to going places to shopping and entertainment trips.

My mom stayed at the Rockynol Retirement Community for a while. The rooms were very nice and many of their aides were outstanding. She shared a room, but the side that she had was a nice view and it was pleasant. She was staying in the rehab part, it may be different from an actual apartment, but overall the ambience was as good as it can be. It had a wonderful PT department, the physical therapy was excellent.

I stayed in Rockynol for two weeks. It was one of the oldest facilities in the area and this one was considered the better one. I was staying in a very nice room, it was just refurbished. The staff were very nice. However, the food they served there was too salty for me. I also wasn't able to participate in some activities because those that I liked were not in the same building as I was at that time. I didn't have the capability to go to other buildings because of my inability to get around real well.

My experience was positive. Staff was always attentive to patients and helpful with questions or conerns that family members have. The facility was always clean and had a positive atmopshere. They do special things for their residents like have "Bing Night" and honor their birthdates. My grandmother's favorite thing was to go soak in the "big tub". They allowed their residents occasional baths in a tub with jets. The food was ok. There is room for improvement with the food selection. However, most of the residents seemed to be happy and enjoying their time at Rockynol. Upon my grandmother's passing, the nursing facility was very respectful of the family and gracious in working with hospice. They were obliging and many of the staff attended her funeral services. The staff seems to form special bonds with their residents. This facility is especially nice because they offer different levels of assistance. This is a place that you can spend the rest of your days in comfort and with high quality care.

My dad spent several weeks in this facility. He came there after spending 9 days in the hospital. When he arrived from the hospital no one explained how things worked and what to expect on a daily basis. I constantly had to ask qustions. I think they were under staffed with help. Food was inferior. Therapy team was great! Some nurses were better than others. My dad is still able to think clearly and communicate so he was able to express his need for medication, etc. I don't think I'd chose to place him there for assistant living.

Rockynol Assisted Living has a beautiful campus, near the very diverse Highland Square area, in Akron, OH. It has two large ponds, with huge koi and geese that return every year, and memory gardens and trees throughout. There are Independent Living Apartments, an Assisted Living Unit, a Special Care Unit, and a Nursing Care facility. They've recently added a beautiful non-demoninational chapel. The Assisted Living Facility has many activities, and outings, including shopping, lunches and dinners out, and campus wide cocktail parties on Fridays. The Special Care Unit is improving, as far as staff training, care, activities, and consistency in staffing. They are working to improve their knowledge of treatment with dementia and Alzheimer's residents. The Nursing Care Unit is recommended for rehabilitation after hospital stays or surgeries, and residents that require more intense medical care. Both of my parents have been in the Assisted Living, Medical Nursing Unit, and now Special Care. They moved in in May of 2006, and I would move them there again today. There are many facilities nearby, but Rockynol has been chosen #1 for 7 years in a row. No place is perfect, but I now find Rockynol willing to consider new ideas, new information, and new treatments. As long as they're working towards improvement, I can't ask for more.