A nightmare! Try calling the main number, half the times you don't get the operator. When you try choosing a specific dept, no answer. You leave a message. No one calls back. You text a staff member, eternal wait for someone to get back to you. You go through each floor and there is a reception desk with NO ONE there. You ask a staff member that you need to speak to a nurse/ doctor, you'll wait forever. Very limited nurse/doctor service. so if you're there to do nothing but sleep,,fine. If you're there for any type of rehabilitation/therapy or anything other than staying in your bed and having someone bring you your meals...forget it! I told a nurse that my dad was feeling a sensation where he had the catheter, she said she would call the urologist. Never heard from her again, two weeks later he has an infection. When I finally spoke with a doctor, he was checking the records and came across that my father's potassium level was high. He then was going to start him on something. Made me wonder if I hadn't ask for an update, he would've never done anything to try to lower it. While I am writing this, I'm still waiting for a call back from the doctor, from the social worker and the therapist. Some messages were left a week ago...

My mom was admitted to this facility with a Covid case and my sister was not informed. When my sister took her no one told her there was a covid case. Unfortunately, due to covid we were not able to visit our mom while her stay there. We didn't have a chance to see the room where my mom was in and we were never given any information what activities they offered. The communication in this facility with the staff is horrible. The social workers do not return messages. The administration is very vague with any information you need. No one in this facility are on the same page. My mom was there a month and suffered a fall which we were not given details on how she fell and what steps they did to make sure she was not hurt. Due to the covid cases we weren't able to visit our mother is person and the so called window was impersonal. This facility had covid cases every 14 days. Something is definitely wrong in this place. We did have the opportunity to talk with our mother via face time but as we all know it's not the same as being able to give hugs and kisses or say I love you in person. My mom passed away in this facility and we didn't get a chance to spend more time with her. Our hearts are broken because our dear mom is no longer here. We do Thank God she did not die from Covid. I do not recommend this facility to any one. I cannot rate this facility on anything because there is nothing to rate it on especially with the way we were treated. Please make sure you have other options before you sent your loved one to this place. It doesn't have the same reputation when it was called the Jewish Home. As we all know if you have money you get treated well and when you don't no one really cares what happens.

I visited Jewish Home Lifecare, and it's a little bit on the pricey side. I met with the staff, and they seemed OK.

Jewish Home Lifecare – Bronx is right close to everything for your everyday life. You could take the bus or go out; you don’t need be stuck in the nursing home. It’s very nice and very clean. It has a beautiful dining area. It has like a park where you could take the person out. Their doors have designs; it's very tricky. People may get confused and try to go out. They have a button that they push if they come out or take the elevator; they cannot go to the stairs. I really like them, they raise my spirit up, but at the end of the day, they say, "We don't have a place," or "We don't have any beds." However, it's a very small place, which I felt shady about.

My father was 81 year old and was suffering from multiple illnesses. He spent the last years of his life in and out of the hospitals, mainly due to complications with high blood pressure. During the last emergency call to 911, my father was taken to a city hospital where surgery was performed on him but his health took a turn for the worst. After doctors decided that nothing further could be done for my father, my family took him to Jewish Home Life Care, where he received excellent medical care until he expired. The staff at Jewish Home Life Care were always very professional and treated my father with dignity and respect. The facilities always seemed clean and inviting. My family and I have nothing but praise and gratitude toward Jewish Home Life Care.