Benchmark Senior Living at Nashua Crossings

  • 674 West Hollis, Nashua, NH 03062
  • (603) 913-6571
  • 4.4 ( 22 reviews )
  • Assisted Living and Memory Care

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Description

About This Community

Independence, personalized care and companionship. Assisted living at Benchmark Senior Living at Nashua Crossings in Nashua, NH means helping seniors stay independent by providing 24-hour personal care in a socially active, dignified residential setting.

Residents enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. Assistance with activities of daily living, such as bathing and dressing, along with medication monitoring, is personally tailored to each resident's changing needs and is provided by a caring professional staff.

Benchmark Senior Living at Nashua Crossings provides the best of both worlds -- the ability for seniors to remain independent and know that help is available 24 hours a day.

We are proud to offer a professionally-trained, licensed and caring staff who work with each resident, their family and their personal physician to develop a personal care plan.

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Reviews

4.4 ( 22 Reviews )
review users
Barbara
I went to tour Benchmark Senior Living at Nashua Crossings. The thing that I like least was that the rooms were too small, and they were all studios. The kitchen was open from 7 to 7, and we like that. The staff who toured me was informative. We met the chef and the idea of being able to get food at any time of the day was a nice thing, but the room was just too small for my mother-in-law. The facilities were brand new. It's clean. They take them out shopping, they have a game room, and they have exercise classes. They have the same amenities as the other facility.
review users
CB
I was very impressed by Benchmark Senior Living at Nashua Crossings. It was very attractive and it seemed like the people were very friendly and happy to be there. They greeted us very warmly and the staff was cordial. I also liked the layout of the place. The staff who gave me the tour was very professional. The size of the rooms was adequate.
review users
Bill
Benchmark at Nashua Crossings was wonderful. It was like a very nice hotel. It was also clean. They put time in making sure that they make a good first impression. The staff member who assisted me was very nice, very cordial, very easy to talk to, not corporate-sounding, but just very nice and down-to-earth. Benchmark at Nashua Crossings would have been perfect, but the only thing that was not ideal was that the room was unfurnished.
review users
VisitorReviewer137880
June 12, 2017
My mother has moved into Benchmark Senior Living at Nashua Crossings. The staff is wonderful, and everybody is helpful. My mother has already gotten into groups with people and doing activities that she was not doing before. It is a wonderful place. I had lunch there twice, and the food was very good. Everything was redone, repainted, and cleaned, so it almost looks like a brand-new room.
review users
Pat058305
December 17, 2016
Everything at Benchmark Senior Living at Nashua Crossings was wonderful. The staff seemed very caring and professional. The accommodations were very nice, and the meals were wonderful. The parking was fine.
review users
Pam564887
October 06, 2016
We found Benchmark for my mother a month ago. Our experience has been good, and we are happy with it. There is a path, so they can walk, and a daily schedule of activities. There is a nice, separate dining room where they can go there for their meals. If they do not like what is being served, they order off the menu. I will probably recommend them to relatives and friends.
review users
Visitor0517313
December 20, 2015
I toured Benchmark Senior Living. The atmosphere and environment were not bright and cheery. It was more like walking into a nursing home. The staff was accommodating, but that was basically the tour guide.
review users
John B.1
October 28, 2015
We already have my mother-in-law in Benchmark Senior Living at Nashua Crossings. The place is nice and clean. The people working there are super. They are always smiling. They know all the people that live there by their first name. They all say Hi to them, and they are always very nice to me. They are very nice to us when we go and visit. We are 100 percent very happy with them. I will very highly recommend them.
review users
Anonymous106268450
October 27, 2015
The admission person that met with us was extremely efficient and provided great information, but there seemed to be a lot of staff. Nashua Crossing looked very nice and well-kept. They had cooking classes, and there were a lot of things going on. There is no provision for changing over to Medicaid.
review users
Visitor111724150
August 31, 2015
Benchmark was a very nice place. It was excellent; it was what I was looking for, but it was really expensive compared to what we found. The room was excellent, and it was very nice.
review users
Visitor107135250
June 29, 2015
I would say that Benchmark Senior Living was a great community. The staff working there was very friendly and willing to accommodate us. Their rooms were smaller than others. I haven't tried eating there, but the dining room was very pleasant in the eyes. I didn't get to see all of the activities, but I know that they have a list of it. I think the only drawback that I saw was that their rooms were smaller.
review users
Bus5
Benchmark Senior Living had a nurse that was on-call during the day. So, if you had any kind of problem, she could at least take a look at you and make sure you were alright. They would give you a button to push if you were in distress or anything, and they would take care of you and make sure that you were OK. You would be as close as you could be to help. It was very clean. When you went into the different apartments, they were all painted and fixed up nicely. When you moved in, it was completely clean and everything. They would come in and do the bed for you. You could put pictures up if you wanted to and decorate it in any way you saw fit. My difficulty was that I don't have a lot of funds, and when I ran out, I wanted to stay in the same facility. The facility was great, but they wouldn't accept Medicare or Medicaid or any kind of state or federal help.
review users
Barbara28477850
I really liked the rooms and the apartments at Nashua Crossings. The food was good, and the dining room was very nice. They looked safe. They have a bus that takes you to shopping centers and grocery shopping. The people were very nice and helpful. They answered questions about the facility.
review users
Visitor101597250
February 09, 2015
I like that Nashua Crossings is clean, organized, and up-to-date. They have a bunch of stuff like outings, cooking class, Wii, and exercise class. They were able to answer my queries. The place looked absolutely immaculate. That’s the one thing that struck me the most. I thought about rating them higher, but I was really put off by the woman who led me around. She would interrupt the people who were living there in their activities to introduce me to them. I thought that was really intrusive, and I was kind of put off by that because these people were living here. I'm just coming here to just look around for a place for my mom, and she interrupted them in their activities. Trying to sell the place by interrupting their activities is something I thought that was really bad.
review users
Visitor102370650
February 09, 2015
We like Nashua Crossings. I think the staff is nice and caring. The food seems to be pretty good. They are attentive given the amount of staff that they have. They have single rooms, doubles, and some that are bigger than the others. They have board games. On holidays, they bring in people to sing carols. They try to have some activities like that. They have movie nights and one or two days a week, they will take you out to the community to do shopping or take you for a ride. However, it could probably use a couple of more people on the staff.
review users
Kathy99704950
January 12, 2015
I have known about Nashua Crossings since I have seen it from the time it was being built. The staff that assisted me there showed good attitude. Everything was fantastic. The rooms are very beautiful, well ventilated, and clean. The food that they were serving is very tasty, healthy, and it is great. I cannot say anything bad about the look of the place. The only thing that I was disappointed in is with them being not upfront. When they called, I was upfront with them that my mother had only a certain amount of money. So we went there and found the place to be beautiful. I had my hopes up. But when we sat down to do the financials, it was not going to work out. I wish they were more upfront to tell us that the cost is more than what we have during the phone call before we went there. But I would still recommend this place to people who could afford it.
review users
Joseph34
January 03, 2015
Nashua Crossings was the one we liked the best. You had a fee to get in, and based on your needs, they had additional charges. What I liked about it was when your parent came in, they would assign a member of the community -- not a staff member -- but somebody who was living there buddied up with your parents to help with their assimilation to the community as well as help with the transition to this type of environment. The rooms were fine. They were small, but in retrospect they were all about the same for what you were paying. We didn't stay to eat, but we looked at the menu. It was quite extensive, nice, and varied. You could also see what they were going to fix a couple of days in advance as well. This place also had a lot of communal space. So if you wanted to fix your own meal, they had a kitchen. If you wanted to go into a gaming area, they had a gaming area. If you wanted to check out some books, they had a small library. It was almost like they were trying to get you out of the room and got you involved in stuff. I liked it.
review users
Visitor99069950
December 20, 2014
My mother didn't like Nashua Crossings as it was too big for her. The rooms were small, but the vastness of the building was too much for her. When we visited, they were watching movies. The staff was very friendly.
review users
Leslie33
August 07, 2014
They’re at Nashua Crossing. It’s an assisted living facility and just barely opened up a memory care unit as well. It’s very sunny and a pretty place. The apartment they’re in is clean and big. It’s very well attended to by the staff and has a lot to offer. I would say the care they’re giving to my stepfather and mother is topnotch. They’re in their 90s and my mother was not taking medication as she was supposed to. They’re making sure that they get them every day and they get in the shower. They have meals in what looks like a 4 star restaurant so they have a lot of choices.
review users
jikolp
October 13, 2012
The staff and the volunteers seemed to be very nice - they were very polite to me and my friend gets along really well with most of them. They have high school students that come to volunteer - keeping the residents company and teaching them how to use computers and software. The facilities were fantastic; the rooms were small but homey, and the residents could customize the rooms to become their own, unique homes. Common areas were kept very clean and tidy and the food was delicious! The furniture was super comfortable and the artwork complemented the overall decor and atmosphere. They had several computers for the residents and volunteers that came to teach them how to use the computers in fun ways. The other residents were lovely as well, making for a great community and their own family. They have a lot of group events like Bingo, movie night, and more. All in all, this was a pleasant assisted living facility that my friend really enjoys living in.
review users
jlleighton1
August 28, 2012
We visited a long list of facilities when we were looking for a placement for our loved one. Nashua Crossings was one of the last ones we visited, and it was really a lovely property. We knew we wanted a place that had a clean, fresh feeling and didn't at all remind us of an old-fashioned nursing home situation. Nashua Crossings definitely fit the bill for that it was updated and well-kept, both inside and outside. The setup of the facility seemed to cover all the basics nice activity space, well-decorated common areas and plenty of lounge areas for smaller group gatherings. The individual rooms were nice and bright and were a good size as far as the apartments we'd seen at other facilities. Our only disappointment with Nashua Crossings was that we weren't able to get much time from the staff while we were trying to make our decision. Granted, we know everyone is very busy and trying to get a lot done in a little bit of time, but it would have put our mind at ease if we were able to have a more leisurely paced tour, speak with some residents, maybe enjoy a meal at the facility or meet with the head of nursing to go over specific concerns. But from what we saw during our visit there, the staff and residents had really nice interactions and there was a nice friendly atmosphere.
review users
Whitney Karr
April 13, 2012
We spent a long time coming up with places to visit, as well as a long list of requirements and questions for staff and residents. I did not like that we were not able to speak to residents, even briefly, at this facility. It would have gone a long way in helping our decision to place my father there. The staff did seem very attentive, but I believe many of the nurses were not RN's, but in fact LPN's, a nurse with not as much training. The kitchen area was clean, and the dining area was very nice, but there were some lingering type odors, but that seemed common in most places we visited. The outside grounds were very nice also, and I do think they had full-time grounds crew, because we believed that first impressions of the facility are important. There were not as many residents here as in several other places in Nashua, which can be a plus or a minus, because they will get more one-on-one attention, but if my father did not like the other residents much, we would have been stuck.
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