The facility appeared quite nice from the outside and the initial tour went well, our tour-guide was friendly and kind, as well as good at answering questions. Unfortunately, many of the staff were in too much of a hurry to make their planned stops to speak with us and explain their day to day duties. We overheard one employee, who appeared to be a nurse, comment that she hopes no one in our group decides to send a family member to, "this place." The patient rooms appeared clean and tidy, although it seemed like every other residents light was on, indicating that they needed assistance or attention. On the plus side, the nursing staff did seem to be knowledgeable and the residents seemed well cared for, if not slightly neglected. If I had to wager a guess, I would assume that the facility is understaffed and this is why our tour group observed the issues. While this facility would not be my first choice to send a family member, I would consider it if necessary.