Orchard Valley at Wilbraham
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- 2387 Boston Road, Wilbraham, MA 01095
- (413) 284-3527
- 4.1 ( 15 reviews )
- Assisted Living and Memory Care
Related Costs
Description
About This Community
Orchard Valley at Wilbraham in Wilbraham, MA is a 66-apartment assisted living community offering both traditional assisted living and The Harbor Program, a specialized program for the memory impaired.
Surrounded by trees in a perfectly inviting setting, Orchard Valley at Wilbraham blends the best of assisted living with a small town atmosphere in Wilbraham, Massachusetts. Known for its working farms and annual peach festival, Wilbraham's qualities make for close family ties, fond memories and lasting traditions.
Just a short drive from Main Street, Orchard Valley has become a vital part of this community. With its thoughtfully designed apartments and carefully chosen amenities, Orchard Valley succeeds in providing a comfortable, familiar feeling of home in a charming and spirited environment. Welcome to Orchard Valley at Wilbraham!
Reviews
4.1
( 15 Reviews )
Gerald
July 20, 2022
I liked the whole atmosphere of Orchard Valley at Wilbraham. I was greeted well. I went in there before my time was supposed to be and they took good care of me and explained everything to me. The people were very, very pleasant. The room was a little bit small, but doable. The place was very clean. They had a courtyard outside and a gym inside. Everything you want, they got it there.
Tom
November 06, 2021
My brother moved into the Orchard Valley at Wilbraham two weeks ago. The place is very, very nice, and he was welcomed very much when he went there by other people, not only the staff but also the people living there. He is finding it tough to adjust to it because he just wants to be home, but outside of that, there are no complaints at all. Everything is fine. His room is very neat, and they're on top of it, taking care of it as far as cleaning and making sure everything is put away. It's a nice little apartment, it's a bedroom and living room area, very nice. I think the dining area is nice. They have a choice to eat what they want for breakfast, lunch, and dinner, and they have a menu, plus they have specials every day. So he has no complaints at all about the food.
There's an activity person. I talked to her and she says that they do quite a few things for the people, and she says we'll keep them busy if he wants to be busy. It's up to him. He's on the second floor, there's a couple of decks where he can go outside, sit on the decks if it's nice out, or you can go outside and walk around. It's not close to the road, there's no noise. It's very quiet.
They've been very polite, very courteous to my brother and whatever he wants, they're there for him. I especially talked to the head nurse there. She talked to him a couple of times when he was having problems because he doesn't want to be there, he wants to be home. She came and talked to him, she said, we'll continue doing that.
Michael
October 20, 2021
I liked the Orchard Valley at Wilbraham. The person I interviewed took the time to go through some of the apartments with me. He also took the time to sit down with me, go over different options for my parents, and go over the programs and the things they would do for my parents. I thought they were very thorough in what they went over and also very thorough in explaining the money situation and what it would cost my parents.
Assisted living is what I went to see, but I also asked about memory care because that's one of the things that I may have to do in the future with my mom. The assisted living was fine. I had no issues with it whatsoever. It was more like an apartment for them, like a condo-living. I think my parents would be happy with that.
The staff was very, very knowledgeable. I asked a lot of questions and he answered them. I asked him about the money situation and he was very open about it and about what it would cost and what the routine would be. They're really good and the person was good. I was impressed with him. Everything I saw during the tour was perfect. The place looked good.
JK
August 07, 2018
Orchard Valley at Wilbraham was too expensive. It didn't thrill me, and I didn't like the rooms. The rooms and dining area were small but looked OK. it didn't offer anything different. The people were fine, and the staff was OK.
Anne
August 21, 2017
The Orchard Valley at Wilbraham was certainly convenient being on the Boston Road, yet it was private and quiet because it was back from the road, which was a nice thing. The girl who took me around was very accommodating, spent a lot of time with me, and explained everything. The menu was outstanding and was quite gourmet. The place was very clean.
Robert714445
November 14, 2016
I felt pretty good about Orchard Valley at Wilbraham, but the location for us didn't feel right. It was good and very clean, but I wasn't impressed with the memory unit because the residents were so old, curled up in little chairs, inactive and a lot of them were around the TV. They said it's not like that all the time, but they're kind of embarrassed by it. It just didn't feel alive enough for me. The atmosphere is OK, but I didn't feel the warmth and connection from the staff to the people.
Visitor107621750
May 22, 2015
I visited Orchard Valley, and I liked it very much. If my mom would have gone into assisted living, I would have probably placed her there. They have a very clean facility, and it was well staffed. They have a nice outdoor garden area which I thought would be very helpful for my mother who likes to be outdoors. They have a variety of activities, everything from trips to all sorts of stuffs. The dining area was setup nice and clean. I don't know how good the food was, but it seemed like they have an adequate facility. The security was very good. You can't get in because there were alarm,s and there were doors that would go off if the alarm was tripped. The rooms and apartments were clean and spacious. I didn't smell anything foul over there. In some places you go, it smelled foul like urine, but I did not smell that there which is good.
Pam27
June 30, 2014
Orchard Valley at Wilbraham is very, very nice. My mother has got her own room, her own furniture; it is beautiful. They are excellent. They actually bring her coffee in the morning, sometimes twice. She keeps her door open, so that the kids walking around all the time go in to check on her. I know she visited a friend for a week; she went off her meds, so she wasn't feeling very well; I called the front desk and I said, "Would you keep an eye on Helen?" And, they said, "Oh yeah!" So, I called my mom and she said, "Yeah I know, they have already been up here fifteen times", so I knew that they were checking on her. When I call and can't get a hold of my mom, they'll go and find her, and tell her to call me. She eats what she wants, and if she doesn't feel like going down, she won't go. She plays Bingo and if she doesn't go, they'll come and get her; they'll make sure she gets down there. They take them shopping; they take them to the grocery store; they take them to their doctor's visits on Tuesdays and Thursdays; she has her three meals a day and, like I said, the kids bring her coffee every morning and because she doesn't want to go down for breakfast. She makes her own little things in her own little kitchen. The way it is set up is actually gorgeous inside and out.
mariss3
November 19, 2012
I went here to visit my great grandmother. She seems to really enjoy living here, compared to the last living assisted home she was in. She has met many people and is always in a great mood when I visit. From what I saw, the people treated her very well and she seemed to like a lot of the workers there too. At first, we were very wary of transferring our great grandmother to another home. She had a bad experience over at another home, and we were afraid that she would have a bad experience here. We checked out a few different homes, and this one seemed to be a perfect fit for her. She has had trouble with her hip and diabetes the workers take great care of her there. They seem to actually care about her well being, unlike at other homes. She is really happy there and our family is grateful for a assisted living facility like Orchard Valley at Wilbraham.
SallySaysSo
October 29, 2012
I visited this facility last fall. My aunt seemed to be very happy there. The workers were very friendly to me and my other family members that were visiting. I'm not sure how financially beneficial it is, as I never looked into it, but my aunt was very happy there. However, I did find my aunt's room to be a little bare. What I liked best about it was how kind the workers were.
Grandson1989
September 29, 2012
The staff is very quick to respond, kind and gentle with my grandfather. Although some of the patients can be violent, they are usually very good with handling the seniors with care. The amenities are pretty good, the food is decent enough for the price we pay to keep our grandfather there. The facilities are very easy to reach and find, and has plentiful parking. We never have a problem (even during the holidays) visiting our grandfather and taking food to him. Although there are some cleaniness issues, if complained about, they are promptly taken care of. Overall the facilities are a decent choice for the budget we have.
EpicEric
September 09, 2012
I feel that it is overly priced, it smells like urine in a few of the halls, you pay for extra service and they do not provide it and most of all they will tell you whatever you want to hear to get you to sign the lease. For the money spent you are better off to have 24 hour live in care.
Katherina
February 16, 2012
This facility is conveniently located on a state highway, but set far back from the road so it is not noisy or dangerous. Rooms are not spectacular, but neat and attractive. The common room looks like a country kitchen, with a big table around which residents and guests can sit and visit or play cards. On the counter there's always a pot of coffee and a plate of pastries...very homey. The dining room looks like an elegant restaurant, with service to match. Substitutions are cheerfully given, and there are a few staples not on the menu but always available for fussy patrons (like a hamburger or a peanut butter sandwich). Staff are quite friendly. Some of the waiters are young men and very cheerful and sweet to the residents. My aunt found the layout a bit confusing--the emergency exit was right next to her door, and after setting off the alarm a few times, she had to be transferred to the Alzheimer's unit. I found the staff there extremely patient. Dining was as nice as it could be made. The only problem I ever encountered was one evening when all the staff members were nowhere to be found (they were in individual residents' rooms, I imagine). The exit has a passcode and I didn't know it. I thought I was going to be trapped in there all night. Eventually someone appeared and helped me though.
Molly3
January 20, 2012
Lobby and Hallways have a warm,homelike atmosphere but individual apartments need updating. Drab walls and thin colorless carpeting as well as cheap looking cabinetry in the living area make it appear uncared for. The Bathroom does not have the high seat toilets that many need. Grounds are attractive, but residents with mobility problems have limited use could use a covered porch that is accessable. Staff is warm and caring and the overall feeling is friendly. More activities could be provided. Overall it is an outdated aging facility that needs updating and the cost is high for the services covered.
SusanL
October 20, 2011
My mother is currently residing in this facility. She seems to be very happy there and has made many friends. The workers, from the manager right down to the maintenance man seem to be sincerely concerned with the residents' well-being. The residents are greeted by name and encouraged to participate in the activities that range from Bingo and in-house movies to field trips to plays, parks and shopping. While my mother's memory is such that she can't remember what she ate for her meal, even as she's walking out of the lovely dining room, she is able to tell me that the meal was pleasurable. She says, "The food's always good". There are always options for the residents to choose from for meals. If the 2 main options (which are available for them to view on their way into the dining room) aren't to there liking, there is a menu of "always available" items, such as sandwiches, chicken, pasta, etc.The decor is lovely, with nice homey touches in the common rooms, and very nice well-cared-for grounds.
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