Our own personal histories, where we were born, what family we come from, our work occupations, and what we believe, all define who we are as a person. At Keystone Commons, knowing every single resident on that personal level is an essential part of professional, top-notch care-giving. Marketing Director, Maryann Burns says, “Getting to know every single resident and their legacy is not only fascinating but a very important part of Keystone.”
Keystone Commons is located in the town of Ludlow, Massachusetts. Ludlow is a small town with country flavor. The grounds consist of beautiful sculpted gardens, raised flower beds, and tables with umbrellas. Visitors are always welcome. There are no visiting hours and guest can stay overnight. “This is their home, not ours,” says Maryann. Guests are encouraged to share meals and participate in activities with their loved ones. There are many activities to keep busy and feel connected. Activities include pet therapy, musical entertainment, trips outside Keystone Commons, ice cream socials, bingo, cards, and various religious services. “It is truly the place you want your mom to be,” says Maryann. While visitors are welcome, security is still a top priority, especially in the memory care unit. If your loved one needs memory care, Keystone Commons offers top of the line professional care. Monitored 24 hours a day with highly trained staff, the unit is comprised of 12 studio apartments and is called The Cottage. In this secure unit, meals are served on site and there is a full time activity director. Activities are offered all day long and staff is trained by the Alzheimer’s Association to implement useful, proven tactics for the memory impaired. On site there is also a highly trained clinical neurophysiologist. “She is our go to gal,” says Maryanne.
Keystone Commons has the small and intimate feeling of family with a variety of activities and services to make every person feel included and welcome. Your loved one can truly feel part of this big, tight-knit family that calls Keystone Commons their home.
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Reviews
4.7( 12 Reviews )
Darlene
October 08, 2022
Keystone Commons was very lovely and very clean. Everything was beautiful and well-kept. The staff was very kind, very engaging, considerate, and understanding. All the residents seemed to be in good spirits and doing well. It was Friday. They had their open bar thing, and their bingo was about to happen. The theme of the month in August was lemons, so everything had a lemon theme.
Cindy
Keystone Commons was a larger community, and it was clean. I think it would be something I would consider, but I really like the one that's locally here; that way my friend's stepfather, who's 95, and her brother could see her. I was guided around by the administrator. He was very, very knowledgeable and pleasant. I went to see assisted living, and they also showed me memory care and independent living.
Laura
October 30, 2020
I toured Keystone Commons. It was very nice, very pretty. With COVID we got very limited tours. I just saw some of the common rooms, one apartment, and a couple of the dining rooms.
Sheila
June 19, 2018
Keystone is a warm and welcoming community. It appears that the mission of the staff is to ensure that all residents are comfortable, well cared for, and safe. The staff goes out of their way to know all residents and their family. A variety of activities and functions are held on a daily basis. It is comforting to know my parent is well cared for and happy at Keystone.
TK3
August 19, 2017
My mom lived in the Assisted Living section of Keystone Commons for almost three years. She was very happy there. She got over the initial adjustment of leaving her home of 62 years quite quickly because of the friends she found at Keystone and the many activities she was able to participate in, and we are grateful that she lived her last few years in a loving and happy place. The staff and especially the friends she made were so supportive when she passed away that it just solidified that this was the right place for her to have lived when she could no longer live on her own.
Robert714445
November 14, 2016
Keystone Commons has a lot of activities, and the food menu was great. The residents were very proud of their apartments, which were very nice. Half of the apartments had balconies and little porches on them, which was nice. They have a really nice setup for roommates where each roommate has a good-sized bedroom, a really large bathroom, and a closet, and the common space has a kitchen and dining. The living room also has an alcove sunroom which is small, but you can really have a lot of privacy, but you can still be together. It's a beautiful design rather than sharing a room. They have exercise rooms, and a lot of the activity spaces were scattered on different floors. The place is very large, and we were concerned about my mother comprehending it. It is 3 floors, and we thought it would be too much. But the person in charge of placement is probably the best we had anywhere, and she kept regular contact and they also send promotional gifts.
GGeorge63
March 17, 2015
I knew I had found the right place for my mother the minute I walked in the door the first time. I did not have an appointment. My father had just passed away. My mother had some medical problems and could not continue to live in the home they shared in Florida for over 40 years. I met with Maryann. She was very helpful and knowledgeable. What got me was that all the residents said "Hi" to her as we toured the facility. They all knew her and she knew all of them. Everyone was smiling. It was great.
I moved my mother into Keystone about 1 month after my father's passing in June 2012. I thought it was going to be tough on her to re-adjust. It did not take her long at all. She absolutely loves it here. Fast forward to the date of this review. (March 2015) She has never been happier. She has met so many nice people. She has lots of friends. I have nothing but great things to say about the staff, residents and the facilities. 5 Stars
Carol8304
July 29, 2014
I thought Keystone Commons was dark. It was right on a main street; there was nothing anywhere. You can't walk to a store or to a park or anything. If you want to walk someplace just to go out for coffee or something, you can't do it. It was nowhere; you'd be trapped. The rooms were a good size for one person. All of their showers were walk-in showers, and they actually had seats. The place was dreary and dark. It was on a long hallway kind of thing. It looked like they were saving on the lights because it was dark. I didn't like it. The dining area was small. It was at the end of a hallway, and it didn't seem well-lit to me. I didn't notice that it smelled or anything. I am sure that they are doing a wonderful job. It was for very much older people, too, and I was looking for something a little younger, but maybe for somebody who was 75 or 80 years old that would be all right. I went in at 5 or 6 o'clock in the evening, so maybe during the day it is a lot livelier. It seems that if I would be going back there with the family, I would have them look at it during the day.
Donna P.
March 29, 2014
There's a combination of reasons why we chose Keystone Commons for my father. I'm very impressed with the administrative staff as well as the direct care staff, the rating it received from the Internet search, the overall cleanliness, and the level of care that they're able to provide, in addition to its being a convenient location for my siblings and myself to maintain contact with my dad. In addition to the traditional assisted living, they have a secured memory care unit, which is something that my dad did need. Not all of the assisted living facilities have that or have placement available. They've been very good with my dad – on good days and bad days. Communication with family is never a problem, too. If we had more time to look around, there certainly are some facilities that are less expensive and newer, but this seemed the best choice at that time, and it's working well.
Chris39
February 15, 2014
Keystone Commons is a newer facility. It was only 5 minutes away from my dad's old house so he gets to see his neighbors and friends because it's so close. It was just a little more expensive. They're very, very clean, the entire facility was immaculate. The food was excellent, they're very heart healthy, conscious. Excellent facility and the people were very nice, very generous. I would recommend this facility as well. They offer a great deal.
Marian5
November 20, 2013
I liked the brightness of Keystone Commons and the availability of care and service. They were open about the amount of money it would cost and they were straightforward with what you got for your money. The staff was good, caring, thoughtful, and customer service focused.
Visitor76821
April 30, 2013
We've put a deposit for my mother so she can move into Keystone Commons. It has all the amenities that we were looking for at a good price. It has an Alzheimer's back-up facility in it, which seemed good. It's got well-sized rooms, people seem well cared for, and it seems to have all the features that one would expect in a well-run senior assisted living facility.
