Atria Marland Place
Advertisement
- 15 Stevens Street, Andover, MA 01810
- (978) 475-4225
- 4.4 ( 23 reviews )
- Assisted Living, Independent Living, and Memory Care
Related Costs
Description
About This Community
For more than 18 years, Atria Marland Place has been the senior living provider of choice for Andover's wisest older adults. Building on this foundation of trust, they've recently completed a thoughtful, thorough renovation to expand and enhance their community including the addition of Atria Marland Falls, an independent living residence located in the fully restored east wing of the community.
Residents enjoy a host of exciting new living spaces and upgraded amenities including a new fitness center tailored to seniors, a full-service salon and spa, new lounge with bar and grill, a modern bistro, custom-designed movie theater and an expanded Life Guidance® memory care neighborhood with a new restaurant and outdoor garden deck.
Located in a renovated historic mill on the banks of the picturesque Shawsheen River, Atria Marland Place is comfortably situated on the north end of Andover's town center. This vibrant assisted living community is convenient to many of the area's best shopping, dining and entertainment destinations.
Atria Marland Place offers private apartments, a professionally certified, 24-hour staff, and a full range of personal care services, including medication reminders. Residents enjoy full-service dining experiences, an active social calendar, housekeeping services, local transportation, and a warm community of friendly neighbors. Most importantly, residents and their families experience greater peace of mind knowing that professional assistance, if desired, is available around the clock.
Guided by a tenured management team with extensive experience and a proven reputation in senior living, Atria Marland Place is committed to providing residents with exceptional accommodations and a superior level of service.
Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 200 locations in 28 states and seven Canadian provinces. We are the residence of choice for more than 20,000 seniors, and the workplace of choice for more than 12,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world.
Reviews
4.4
( 23 Reviews )
Pamela
October 06, 2021
I toured Atria Marland Place. It was nice and clean, and the layout was elegant. It was a lot like a hotel. It was kind of big like a big hotel, and I really didn't feel that it was that homey. They have two sides and you take an elevator to the other side where there's an outdoor patio. I think it's kind of confusing for people that can't find their way out of a paper bag, so to speak. Like I had a hard time and I said, "I hope you can show me how to get back there because I don't know which way to go." I couldn't see my mom trying to find a way around there because it was so big. It was a nice place, but it was just a little bit too big for what I wanted for my mom. The staff who gave me the tour was great. The place was clean. The outside was a little like a brick building, it didn't look too homey from the outside, but the inside was nice. The staff was very friendly. She told us a lot about the place. They have a full-service salon and spa, library, movie theater, creative arts studio, and game room.
Sam
August 18, 2021
My mother was a resident recently and received excellent care. I was especially impressed with the executive Director. She delivered on all fronts and was a pleasure to deal with.
Clhrread
August 18, 2021
Content: My dad has been living at Marland Place for three and a half years. I am blessed that he is member of the Marland community. Each staff member is always kind, thoughtful and respectful of the needs of each resident. Needless to say, Covid 19 has affected all of us. During this extremely challenging time, the staff went above beyond to keep our loved ones safe , healthy and emotionally stable. Communication between the staff and family members is outstanding. We are always informed regarding anything that may arise. Thank you so much to each staff member. You all work so hard everyday to make certain that the quality of care is nothing less than exceptional.
Louise
August 04, 2021
Moved my mom in community around a year ago. She was constantly calling family when she was home how lonely she was. Now she tells US when we can visit due to her busy schedule. She is very happy here
Lola
August 04, 2021
I went here for a tour and the facility looked very clean he building was as beautiful. The residents were all listening to live music 1 of apt I saw had a view of the river I think I may chose this place for mom
purplelady
Staff was very friendly, my mother adjusted to the community and loved how social she became. Activities and outings allowed her to make so many new friends
JB
Both the facility and the staff were wonderful to me and my visiting family!
DL13
May 25, 2021
This facility finally has the right management team.
K33462
May 25, 2021
The residents always look happy there. Last time I visited my grand father I was so happy to see him out in the lobby with a group of friends having a sing along.
Aunty
I visited this facility. My overall impression was that it was attractive clean and quiet. The staff I spoke with were friendly and helpful. I was introduced to the most recent director who was welcoming and pleasant. I wasn’t able to try the food but it smelled really good! Several residents appears to be enjoying a happy hour. I left the residence favorably impressed.
Longshot
May 20, 2021
The staff is very attentive and professional with the residents. Marland Place
Is well maintained and comfortable. Security is exceptional. Management is top notch.
cc1214
May 20, 2021
My grandmother lives in this facility and she loves it! She feels safe and the staff has been wonderful to work with.
Reviewer RC#0104d
January 27, 2021
My mom is at Atria Marland Place. It's been genuinely good. A lot of staff turnover, especially on the leadership positions at the facility. I know it's tough with everything that's going on, but they've had a lot of struggles, I think, with keeping personnel, inconsistent support, and then they know they had a lot of COVID. That was more of our concern, was the COVID, 'cause I think they had a lot of temporary help in and out of there, but overall it's been OK.
The food has been up and down. They've had three chefs since she's been there, so it's been a little spotty. Sometimes it's pretty good, and other times it's been not so good. They have a tons of stuff for activities. She kinda keeps to herself. She doesn't really care to participate in that stuff, but that's just her decision. They do a good job trying to get people involved, and there's certainly enough stuff going on.
Jim362480
April 25, 2017
My tour of Atria Marland Place was fine. The place was well kept, clean, and big. The rooms were average but in good condition. The residents I saw seemed fine.
Chris678655
November 05, 2016
Atria Marland is nice. It is in a nice location. The place is very neat and clean, and they have a lot of activities.
JP90187361
June 06, 2016
I say the memory care unit at Atria in Andover is not appropriate for residents with Alzheimers or advanced dementia. lack of attention and improper care. For Alzheimers, Life Guidance units, level of care is very limited, and you will quickly see the need for alternate placement.. The staff cannot handle those patients that wander or get very confused....Strange for this is Alzheimers behavior 101. They claim they are adapt at handling cases such as this but the truth is far from it...We installed drop cams to monitor and care and patience was severely lacking....The night staff put the residents to be right after dinner so they can sit and watch tv all night and not do anything....no wonder they could not handle a patient roaming or wandering due to confusion at night....
CoachDiana
June 10, 2015
My husband was at Atria and repetitively acted up due to lack of attention and improper care. It is on this basis that I say the memory care unit at Atria in Andover is not appropriate for residents with Alzheimers or advanced dementia. While a beautiful facility, many caregivers are untrained and ill-equipped to handle difficult behaviors that are common to Alzheimer patients. Individuals with unique needs are seen as a burden and problem. With the exception of a few loving caregivers (real angels), a number of caregivers just want to do their jobs and go home. Some members of management lack empathy and come across as detached and uncaring. There's a cookie cutter approach to care. I would not hesitate to recommend Atria for assisted or independent living but not for memory care patients who need a higher level of care unless you are prepared to move your loved one quickly to another facility or have the means to supplement their care with extensive outside help. Now that I am in another and much better facility, I can see the difference and happily report that my husband no longer acts out and is very content I can go and enjoy him with peace of mind knowing he is loved and well cared for (something I didn't have at Atria).
Augusta1
May 10, 2014
We went to Atria Marland Place. It seemed OK. They treated us to lunch, and the food was very good. However, the rooms were rather small. It was quite a long walk to go to the dining area, and my husband wasn't too happy with it. Plus, I thought the upfront costs were a little higher than what we could manage right now.
Visitor68906850
February 28, 2014
My mom is now at Atria Marland Place. We interviewed with them and decided that we like what they offered. At Atria Marland, they were upfront with everything. Unlike just about every place that we called, they did not tell us about the upfront fee until the very end when we were considering it and getting close to contracting with them. The upfront fee ranged up to $6000 and it's no refund. So if your parent happens to get sick just before they are about to move and can't move in, you would lose the money ? period. No refund. Atria Marland Place is a very nice place. My first impression of it was that it was warm, inviting and welcoming. The residents seemed happy. They were warm, friendly and inviting to my mom. She is in a shared room and this is one of the things that sold us on for this particular facility because it has a shared main living area, the living room-kitchenette area. Each of the two occupants has their own spacious bedroom and bathroom. That?s really ideal because they can be together when they want to be and they can be private when they want to be. Regarding the staff, since my mom has been there, we have been very pleased with them. They are being very helpful and friendly. My mom loves the aides. She thinks they are the nicest and sweetest women and she calls them "her girls". The food is excellent. The dining room's ambience is very nice. The wait staff is very friendly and warm. They are just cheerful and fun. They would joke around with the residents. For activities, they have groups coming in, they have parties at different holidays, they have movies, games and card games and then they also have exercise classes. They even have a van that takes them to places. Overall, we are delighted with it.
charles0167
February 24, 2014
Atria was very well organized. The staff that I talked to seemed to be knowledgeable and friendly. I liked the building, it was an old fashioned building that was done over. You always felt that it has a lot of room and not cramped. We had dinner there and it was excellent. It was well prepared and well presented. The facilities were restaurant style and were nice.
Jim34
September 26, 2013
Atria Marland Place is in the same town that my dad grew up in. Its apartments are nice. The activities are good. It's as good as we can do.
alundquist
September 30, 2011
It was a really nice living facility in a really wealthy upscale town. It is a peaceful place that looks newly renovated and taken care of really well. There service is good and all the people working there were really friendly and quick to help. Also it seemed like they really cared for the people living there and it seemed like a nice place for someone to live. The best thing about it though was probably the food and waitstaff they had. It seemed like the food was catered because it was very high quality and seemed very fresh, which is much more then I can say for the other assisted living facilities that I have been to. There is also a good amount of parking that is available, it is also a very safe place to park and just generally be at. There is little to no crime in the neighborhood where it is and it seems incredibly safe which is crucial for it to be a good home.
Jennie13
January 25, 2012
For Alzheimers, Life Guidance units, level of care is very limited, and you will quickly see the need for alternate placement.
Show all 23 Reviews
Show Less
