My husband is in respite care at The Plaza at Punchbowl. The staff was very helpful and accommodating. They were very friendly. It seems like the staff is quite attentive. My husband has a really nice accommodation. Things seem calm there. He has found a friend and seems comfortable. He is always neat when I see him. He has hooked up with one particular guy. The few times I've been there to visit, he's always with him. They seem to enjoy each other and that makes us feel, of course, happy that he is not alone. The family tries to consistently visit, so it actually ends up being daily. From all the comments that I've had from other family members, they haven't really said anything that they were maybe disappointed with. I take that as satisfaction with what's going on there. They give you a choice of different kinds of foods for each meal for breakfast, lunch, and dinner. It seems satisfactory. They have different kinds of activities. They have musicians that come in. They have various kind of games, trivia, bingo, and exercise; all these things are daily. When I first went to just view the place, I observed that it seemed typical, like you do the sit-down chair exercises. The family wishes maybe that there were more activities instead of just TV, but I understand. You can't be having something every single moment; there are downtimes. For what it is right now, I think it's adequate. I get a daily report (which is very comforting) on whether he attended activities. They also take him out for a bus ride.

I placed my mom at The Plaza at Punchbowl. It's a relatively new facility. It's convenient to where I live so I can visit often. The administrators are really helpful. They have good staff and bad staff. The older aides seem to be a lot more attentive to the patients. The younger ones aren't as attentive to the patients. My mom loves the food. They have a lot of activities from gardening, to exercise, to hula, to outings. They have their own shuttle that can take people on outings. They celebrate birthdays with cake and ice cream for everybody. They bring in people to sing music. Once a month, they have people come in and sing for them.

I like The Plaza at Punchbowl, and Mom seems to like it there even though she shares a room with someone else. They play games, and they exercise too. They have everything. They have a hairdresser that comes once a week, they take the residents out on joy rides, and they have doctors and dentists available. The staff is really excellent. My mom loves the food, and it was better than where she was before.

The staff at The Plaza at Punchbowl was really nice. The place was clean, but the rooms didn't have much closet space. We only stayed a short while, and we went with a big group of people. It was a nice community.

I visited The Plaza at Punchbowl. The staff was good, very friendly, and very helpful. The rooms were very clean and very well taken care of. The residents were very happy. Everyone was very into the activities that were provided.

My daughter and I went to visit The Plaza at Punchbowl, and we were really impressed by the atmosphere there. When you entered that facility, it feels very comfortable, and upfront there were a lot of inviting things. They had a counter for excursions, marketing, errands, and banking, which they put out in the open so that it's accessible to other residents. I really didn't care for the rooms though. They weren't really inviting, but I think it's only because they were actually vacant. There was hardly any furniture in there whereas the other places had a model for tour, so you could get a sense of the room itself, what it can accommodate, a single bed or how much space there is or what the furniture is in there. The staff was very accommodating to everyone. They knew all the residents by name. It just seemed like the residents themselves were very happy where they were. It was the kind of a facility that when you enter, right away you get a good feeling about. It felt like a five-star hotel. However, once your needs become more demanding, you need to look at other facilities.

I have been to a place called the Plaza. It’s in my neighborhood, and it’s a very nice place. The staff seemed very nice, professional, accommodating, and helpful. The apartments were very nice, brand new, and clean. I went to a studio apartment; it was small but adequate for the lady who was living there. It seemed fine to me, and the place was secured. We watched by the dining room, and I think there were some people in there. It is spacious and clean. People were nice, but I wouldn’t be able to afford it. I would recommend it.