During the first visit that I made to Baptist Village, my grandmother was in the alzheimers unit. The workers were friendly and spoke highly of my grandmother to us. The facility is beautiful and secure. There is a guard at the gate with a friendly demeanor. During the second visit, my grandmother was moved to another unit in which she had a room mate. The room mate did not have dementia and appeared to be sweet. She stated that she liked the facility and told us that our grandmother often calls our names. At the last visit that I had, I was thoroughly impressed by the staff and the facility. There were three things that I was impressed with: The first was when I observed a staff member feeding my grandmother. She was pleasant and loving toward my grandmother, encouraging her to eat as much as she could. The second reason was that while I waited for my grandmother I stood outside a bird cage in the facility listening to the sweet chirps of the birds. It created a peaceful and friendly environment. The third thing that I was impressed with and actually made me teary was when I was in my grandmother's room and there was only one birthday day card on the dresser. It was one from the staff at Baptist Village. Since my grandmother has dementia, my sister and I had stopped sending cards. This gesture by the staff prompted me to begin sending cards and on Mother's day I purchased a card, put a picture in it and sent it to her.