Dysfunctional executive leadership who distorts the truth and has not responded to basic needs during the pandemic: weight loss, grooming neglect, neglect of basic cleaning, social isolation. Avoid this place at all costs. Staff is kind but leadership is missing and it is not a safe environment for your parent.

Grandfather was resident during 5 months of COVID quarantine. Moved him to new facility after uncovering serious neglect. Unhygienic facilities, bedding/clothes/furniture in his room found with fecal matter (some old and dry some new), no haircut or pedicure for 4 months, poor air quality/no ventilation on his floor. He was not allowed to go out to exercise during quarantine. He has hearing loss and the opaque masks staff/visitors wore prevented him from reading lips. This meant he was deprived of meaningful social interactions during quarantine. Staff were often unresponsive to family inquiries into his well-being and requests for any form of visitation.

Sadly, my father was horribly neglected during the pandemic. When I was allowed on campus to take him to a doctors appt. after 3.5 months, he had lost 15 pounds, his toenails had grown over around and under his toes, his hair was 6 inches long and there was dried feces in his bedding and on several chairs in his room. He was in assisted living but clearly no assistance with basic healthcare needs. Also he loved to walk outside but they would not let him outside during the pandemic( which was actually safer than being in the building) or willing to have a staff member go with him. Both his physical and mental health have suffered for it. Heartbreaking. We have moved him.

My husband is in Presbyterian Village for physical therapy. They have helped him tremendously. He actually walked across the floor yesterday with a walker. We never thought he would be able to do that again. I can't say enough about the nurses, aids and all people who work there. I take our dog to see him, and all of the people love her. You get a menu of a few things each day and you pick your meal. A treat cart comes around often also. P.V. is definitely #1 in this area for what my husband needed, physically, socially and spiritually.

The facilities may be nice, but I couldn't tell you. My family went there for a tour in anticipation of my father being discharged from the hospital and needing rehab. We were told within 1 minute of stepping in the door that there were no beds available and wouldn't be in the forseeable future. We requested a tour of the rehab facility anyway. The tour consisted of showing us the cafeteria, peeking in a room, and looking down the hall at the rehab area. It lasted 2 minutes. We were then asked which insurance my father had. When we told them, we were told "oh, they don't pay us that well". What I didn't tell tell them is that I'm a physician who works right down the street and sees many of their patients. This rating is based on my interaction of the staff and my interaction with them, and not on the facilities.

We like Presbyterian Village because it had skilled nursing. In case her condition deteriorates, we would not have to look for a place all over again. The staff is very friendly and supportive. They seemed to know all the residents' names and try to make it a point to get to know the family members that come in to visit. The room is nice but a little smaller than what we hoped for. It has a nice, private bathroom with its own shower. It was comfortable with a high ceiling and a window that looks out into a little garden area. The whole place is 60 acres and really nice with a lake, a dock, and a little gazebo.

Presbyterian Village was 5-star but didn't have space. The rooms were excellent, spacious, and clean. I think the residents were very content.

I was able to check out Presbyterian Village, and it was very nice. The people were very nice, and the rooms were nice as well. I think the meals are good. The rooms of the apartment that I went to were nice and bright. One thing I also like about this place is that every apartment has a little deck or a patio, and the grounds floors have an outside opening. I also like their activities.

Presbyterian Village is lovely, well-kept property, and everyone we encountered was extremely friendly and helpful. The staff was excellent. They have terrific amount of activities, and they have a monthly calendar that just filled with things. The rooms were delightful, and the food was very good. We had what we wanted. We visited seven or eight facilities, but this is the first one we felt at home.

I visited a friend at Presbyterian, and it was very nice and very clean. The room was nice, spacious, and everyone was very nice and cordial. You could stay on the grounds for all the different needs you might have. They have many different things for the facility, and I know they have mini buses that can take you from different areas and appointments.

It's a very nice place and the care given there is great from my point of view. The residents seem happy so that lets me know that it's a place where you can enjoy your later years. I would recommend this place to a loved one and since my grandfather loves his dog, he would love the fact that he would be able to take him with him. My grandfather is 89 years old and sometimes it shocks me to see how well he is compared to some of the elders there that are younger than him. That makes me a bit unsure of how he would like living there since he is in such good shape at his age. The pets, the location, and the helpfulness of the staff are the things that would have me to recommend him to a place like this. Great place for elders period.

My husband was in the facility after an extended hospital stay. He needed a level of care I could not provide, and he needed to work with a trained physical therapist twice a day. Most of the time he was there he had a roommate, some more compatible than others. His room was comfortable and had a private bath. Residents could provide their own televisions and had the option of having a phone installed. We had a phone installed and we spoke several times a day, even though I visited him every day. The level of nursing care was excellent and the staff physician was regularly available.Meals were served in a dining room with four residents per table. My husband did not like the meals, saying they were frequently dry and tasteless. However, he was allowed to leave the campus for a meal. The grounds are huge and beautifully maintained. Most days I wheeled my husband down to the lake gazebo and we share time together there. Activities for the residents were regular and varied - bingo, a visiting pianist, Wheelchair dances, etc. Having had previous experience with nursing homes, we were delighted this experience was a good one.