I've visited Brookdale West Palm Beach. What I like best about it was the nice location and the security, because it was a gated place. The rooms were nice and the level of care offered was good. What I didn't like was that it's too big and my father has limited mobility. The tour itself was good, and the staff who gave the tour was Natalie. She was very knowledgeable, she was great, and she explained everything. They had everything, they had amenities, game rooms, and shuttle buses for shopping. They had everything that my father would need.

I visited Brookdale West Palm Beach. It's very big. It's almost like an apartment complex. So it's a little bit overwhelming if somebody is not fairly active. But for somebody who is very active and wanted to be out of their room a lot, it was very good. They're also older, but they've done a good job of redoing the community center where everything mostly takes place. But the apartments were a little not as nice. The rooms had a refrigerator, stove, and microwave. The one who gave me the tour was really good. It's a much older facility so the landscaping could use some attention, also, it's in a little bit of a not-as-nice neighborhood.

Brookdale West Palm Beach has been very courteous and conscientious about my mom's care and keeping me in the loop. The facility is well laid out. It's very spacious and well-organized with lots of pretty scenery. They have a lot of classes, a lot of clubs, a pool, a jacuzzi, and a gym. So, they have a lot of things going on.

I went to Brookdale West Palm Beach for my father. It was very nice. I've enjoyed the people that I met. The facility was really nice, and I really enjoyed the rooms. It was open and spacious. It looked like it would be a great place for my dad. The staff was great. I saw the common area, a showroom, and the dining area.

Brookdale West Palm Beach is very nice. We moved my sister to their assisted living a couple of weeks ago. We chose it because it's close to my home and it has a good reputation. They're a bit busy, and there are some things that they could improve, but nothing really that important. The staff is very compassionate and very nice. They're very good at cooking. There were not very many activities, but she's not up to participating anyway. Right now, she's in a nicely furnished apartment.

I visited Brookdale West Palm Beach and I am very happy with them. They have been reaching out and trying to help in any way they can. They've been awesome. I dealt with Karen and the director called me too. They were very, very good. If I end up getting my parents to go somewhere, more than likely that's where they'll go. They have the largest rooms for people, which is why I like Brookdale in West Palm. Every other one was small. She gave me something to take home to my parents to show them that they have a whole calendar with different activities that they have going on throughout the month. Everybody I dealt with was awesome. The grounds were great. Everything seemed nice to me.

My mother is in Brookdale West Palm Beach. They're great. They've done what we've expected, but she doesn't like it there, so she's giving them a hard time and she's being difficult. She complains and says it's terrible there, but I have found them to be very helpful. The food is good, the nursing care is good, and I really don't have any complaints. They have buses to take the residents to different places and they have activities within the building itself, but she will not participate in anything. Mom doesn't like to go to the dining room for her meals, and she wants it delivered to her. I would like to see it delivered earlier in the morning and on a more regular time to what she's used to, but I also understand they can't do that because they're feeding the majority of the residents at that time. Also, they come in and do the laundry sometimes later at night, or very early in the morning, and it's disturbing to the people who like to sleep in.

Visited for relative going to live there ..we drove up to gates my first impression is of a dirty gate house .. Proceded to entrance dirty cement entrance to facility .. Once inside very pleasantly decorated proceded to visit dining hall all community areas very nicely kept visited apartment family member going to live in again very pleasant location close by amenities.. Then needed to use guest bathroom by dining area surprised on how badly bathroom partitions Formica falling off broken brackets holding partitions up and spoke with resident whom also was ashamed of guest bathroom poor condition .. They add they really enjoyed living there except they were embarrassed about condition of guest bathrooms . My impression minor fixes would give a 5 star to this facility.

Brookdale West Palm Beach is fair. Each building is three stories with apartments off a long hallway. It used to be an apartment complex that they turned into an assisted living facility. My mom is in one of the largest private one-bedroom apartments. The food is good, but they serve pretty much the same things all the time without many new items being put on the menu. The aides are very friendly.

I loved the rooms at Brookdale West Palm Beach. I looked at a 1-bedroom that was cheaper than a studio that I looked at at another place. If you don’t have a scooter, it’s far -- whatever building you’re in. They have 2 trams, and they’ll come pick you up from your room and take you downstairs if you call. They had 2 meals and snacks in between. They have a lady that comes who sells clothing, pocket books, jewelry, and all kinds of stuff. The staff is very friendly and accommodating. The food is very good. There’s fish, hamburgers, and hotdogs. It’s very clean, spacious, and bright. It’s just very beautiful.

Associates are happy to help in any way they can and the residents are down to earth, inviting and friendly. Love this place!

Brookdale is not fantastic but not terrible; they’re OK. They’ll bring her the medication and have LPN on the floor, but I think they’re understaffed on weekends. It takes a while for them to help her when she falls.

My visit at Brookdale West Palm Beach (formerly Classic at West Palm Beach) was fine. We saw the two-bedroom, two-bath, which we were interested in, and it was fine and spacious. They pretty much showed us everything, and they talked about activities. The tour was very thorough. We went into the dining room, and I did get a sample menu, and I was OK with it. The environment was nice, and I liked the setup. They were ready for the tour, and they did follow up with me.

I visited Brookdale and the facility was beautiful. But you got to understand that I come from Pennsylvania and I am not having that kind of sparkle, I am more of a country girl, but it was gorgeous. We had lunch there and it was delicious. The dining room was huge and it was set like you were out in a fine dining. It has table cloths, and the whole thing very nice. Everybody was very nice too. The lady that took me around was great. The girl that came to wait on us at lunch time was really wonderful. The rooms were nice, and I saw two different rooms; they were both single 1-bedroom, but one was a little larger than the other. I really do like the place; it has a washer and dryer in your room, which was really great. They have a lot of things, but they have a small exercise room. In the same room, they have two walls covered with backs that they consider their library, they have a room where you can go to where they show, meetings for people to get together, and they have drinks at night. They show movies, and they have a huge pool. It’s a very beautiful place outside. They take you to different places, they have nights that they you to different places to go out to eat, they go to grocery stores, they also have a small grocery store within the building that you can get certain things that look like they might be very important that you might need, and if you have a doctor’s visit, they will be able to take you there. They also have a doctor who will come in.

My mom is in Brookdale West Palm Beach. It is a very nice facility. The staff in-charge of giving care to the residents is very helpful and accommodating. She has a one-bedroom apartment. It is spacious. The food is great. We enjoy eating there when we visit. They have bingo, trips to the stores, entertainment, and movies.

I have been looking at Brookdale down here in West Palm, and I like it because it is cheerful and clean. It looks like a great spot. The other places I saw all seemed very dreary and gloomy in the area where my mother would be. I was not favorably impressed with anybody except for Brookdale. I was favorably impressed with the woman that showed me through the place. She has been very sympathetic because we kept trying to make plans to get our mother down here to Florida. My daughter's father-in-law was in Brookdale, we had several meals there, and the food was great. I think that it is important that the food is tasty and well prepared. But there are more things about it that I have to look into. In other words, I would have to see where exactly my mother would be placed in a facility like Brookdale.

We were involved in a very bad experience with Brookdale. They can improve on the perception of how tenants interacted. It seemed that the interaction between management and residents were not strong.

The sanitation of The Classic was not great. It was awful and unattractive. When I went to the bathroom, I realized that it was not clean. I just did not like it at all. Everybody looked sick.

We chose Classic at West Palm Beach for my mother-in-law because the assisted living buildings have their own separate dining room. That was the main thing we liked because we knew she'd never go to the clubhouse every night for breakfast, lunch, or dinner. She is on the third floor, and all she has to do is go down the elevator to the second floor, go across, and she is in the dining room. Some places charge for room delivery, and as far as I know, they don't. I told her they did because I didn't want her sitting in her room and think it is a hotel. I want her to go down from her apartment and go eat with other people, but they do bring her the meals if she is not feeling up to going down, they will bring her meals to her apartment. They have three meals a day here versus all the other places with two meals a day. The apartments are great. They are big, and they have a full-size washer and dryer, a dishwasher, a full kitchen, and a huge bathroom with a walk-in shower and a stool to sit on. She's got a queen-sized bed in there, but there is room for a king size or even two-doubles or whatever. It is a one-bedroom, but it is actually bigger than what she was living in before. Sometimes, we have little problems with communication because my husband pays the bills and we don't live there, so we have a little trouble keeping up with the bills. We have a trust fund set up for her, and it is supposed to automatically pay it and they are a little slow with that. You got to kind of watch for extra things that weren't really there, but other than that they are friendly, and she loves it. It is almost like living in an apartment building complex. It's got a beautiful swimming pool.

My parents are going to go to The Classic. I picked them. The rooms were OK; however, they needed an upgrade.

The Classic is situated in a nice place. The food was pretty good. We know somebody who's there, and they seem to be happy. The rooms were very nice. The staff was very friendly. Arlene was very nice and she gave a very nice tour. The place was a little rundown, and I understand they need a little renovation. But that didn't really change anything. It didn't affect that much.

Classic was good. The rooms were spacious enough. When I went there, we had a misunderstanding about the time of visitation. They did accommodate me by taking me to the dining area while the staff was available to show the rooms to me. They took us to an activity room, and they showed some exercise going on.

The Classic at West Palm Beach was very nice. It looked nice and everything. I was impressed with the apartments. They were very large and very accommodating. If I was the only one involved with my mother's care, I would have had moved her already to The Classic. They have a calendar of activities. They have activities for different levels of patients. The good thing about it was that my mom would be able to go to whatever is in their calendar.

We chose Classic at West Palm Beach because of the quality of the rooms and the location is right where we live. The room we got for mom is better than the others. From my perspective though, the room was not in greatest condition but they promised to make upgrades. The apartment overlooks a nice pond which makes a big difference and itÕs very close to the clubhouse. The food was okay and my mother liked it. Everything worked together.

I've taken a tour at The Classic and it was a very nice place. I'm on a waiting list for a two-bedroom unit. The lady manager was very nice as she would check in with me frequently. Their apartments were very nice and large enough. I was very impressed with this facility. I would recommend them.

I was very impressed with the Classic. I was able to talk to the secretary named Karen. She gave me a tour. They offered a lot of service. The place was very clean. I love the outdoors because it was very peaceful, beautiful and good for walking. It was private and gated community. I really liked the place.

The Classic was very nice. It was very similar to the other place I visited. The only problem is the location which was a little too far from where my mom and sister lived.

My brother used to live at Classic at West Palm Beach, which we chose because it was close to our house. I liked it that they supplied his food, which was good and they had a dining room. That was the best part of their service. His room was in a good size with a kitchen, a living, a bedroom, a bathroom and a closet. The also had car service. They had housekeeping. However, they didn't do a good job. So, they need to improve on that. It was a gated community but half the time there was nobody at the gate.

I like Classic at West Palm Beach. The rooms were okay. My mom actually has a roommate and she is in the assisted living facility. It has a center area, a kitchen, and a living area that was shared and then on her side, she got her own bedroom, a bathroom, and her own walk-in closet. I am just a little upset with the staff. She fell last night and they never called me even though they called the emergency crew. She was in so much pain and she finally called me herself this morning. She ended up in the ER. The staff told me that it's their policy that they don't call family in the middle of the night unless she would end going to the hospital. They have communication problems. I've eaten there and the food was good. My mom participates in bingo and they have that a couple of times a week. She would also participate in craft activities. They have sing-alongs, exercises and have movies. They have something for the residents every day.

We first spoke on the phone, then received a tour. I really like the facility and the personal aprtments. They were very spacious, and we were being offered a discount as well, as they told us the are desirous of having 100% occupancy. We asked for an e mial describing the costs, and also what the cost would be after the months of the reduction were completed. We wanted to know for certain what the future costs would be. that was several weeks ago. I contacted them and was told the e mail would be sent on the following Tuesday. The information never came. I called again and was told it would be sent right out. Again the email with financial information never arrived. I then got a call from an employee who told me it would be sent the next day and apologized for the delay. I was again disappointed and that was over a week ago from now. I wondered if they didn't want my particular Mom there, or if there was something wrong with our situation or what exactly was the cause? A customer should ever have to feel this way!!! I am very disappointed because we really especially like the apartment Mom would have had, and the facility appeared to be well suited to our needs. You have to start wondering though "If they can't even follow up with information, how would their communication skills be when we might have a concern to address about Moms care, or a change we wanted to implement. This has been completely unsatisfactory and we haven't even gotten in the door so to speak! They were very encouraging and informative in person, so what the heck? I am at a loss to understand their behavior at this juncture, and needless to say, If Moms need to move have been pressing we would have tally been up a creek with them!!!!!

Classic West Palm is a very lovely place and the staff there is terrific. There were eight buildings on fifteen acres. But their buildings are six stories high with elevators. I don't like heights and I don't like a crowd of people. I saw too many people there. I use a walker and I don't want to have to walk five hundred yards to get to the dining hall. Just my stand point of view and not the facility because the facility is beautiful, it's just me because I just don't want to be with all those people, I'll have to give them a 1 for me. There was a terrific lady there, they spent a lot of time with us and showed us around. Like I said, it's just too big.

I visited some friends at the Classic. At that time, they were afraid to take anybody that was in a wheelchair for fear they will become too dependent. I tried to have them take a friend who was a full polio patient, but was extremely independent, and they did not want her there. But, it has changed a lot and they don't do that anymore. I've got another friend in there, and she likes it. They have a good location, beautiful grounds, a lot of activities, and the food is good.

My mom used to stay at the Classic at Brookdale. The nursing staff was outstanding. All of the support staff was very good. My mom was actually very happy with the food there. It was excellent. I loved to have lunch there with her. The apartment she had was very big and spacious. It also had a nice porch. I would recommend this facility.

The staff was very friendly and cheerful. They seemed to be people that really cared. I could tell by their attitude that they weren't just there to make a paycheck, they were there to make a difference. The homes were also very nice and many options in styling are available. My grandfather speaks mostly Portuguese so there was a slight language barrier , however they do have a few Hispanic caregivers which is useful in my community due to the large amount of Hispanics living here. My favorite thing about the whole place was the greenery and the aesthetic value of the place. This facility provides everything an older person needs and in addition provides entertainment.

I really liked the atmosphere. The staff was very friendly and cheerful. They seemed to be people that really cared. I could tell by their attitude that they weren't just there to make a paycheck, they were there to make a difference. The homes were also very nice and many options in styling are available. My grandfather speaks mostly Portuguese so there was a slight language barrier , however they do have a few Hispanic caregivers which is useful in my community due to the large amount of Hispanics living here. My favorite thing about the whole place was the greenery and the aesthetic value of the place. This facility provides everything an older person needs and in addition provides entertainment. The price is also reasonable but a little on the high side at $2000 a month. My grandparents decided assisted living was not necessary for them yet but my grandfather says that if one day it is necessary to live in a place with 24 hour care that "The Classic" is definitely for him.

The facility is beautiful inside and out. Each room is phone ready and has a kitchenette, an emergency call system, grab bars, and temperature controls. The major dining room has a vacation style theme to it with white linen and sophisticated wicker chairs. The entire facility has a laundry, patio, pharmacy, parking; there are guest rooms, guest meals, room service and computer available for use. The customer service I observed there was decent as well. The day I went there on the tour, the staff were very kind and the area including all staff were so clean! Pets are also allowed!