Facility is beautiful but staffing is terrible. My grandmother who has dementia was transferred there from the hospital. It was a 3 day ordeal to even get a phone placed in her room so I could talk to her regularly. You have to make an appointment for visits, but the one person in the facility who can make the appointments spends days at a time away from her desk, which means even though I live 5 minutes away I am unable to visit on a regular basis. I have been calling several times a day for almost a week and every time I get transferred to the same voice mail message. I don’t believe it is any one staff member’s fault as they all seem to be attempting to do several people’s jobs at once. It is a deceptively bad facility as it appears to be very nice from the outside until you experience how it is actually managed and run. Do not send your relatives here unless you plan on never seeing or speaking to them ever again.

I have to say that the care my wife received was excellent . The staff were there for her and kept her free of pain. This made her end of life very peaceful and helped me at the most difficult time of my life. The caring was all a person could hope for. Thank you all all my love to your staff.

Horrible!!!!! I would have given no stars but wouldn’t let me! In my opinion they should not be taking care of anyone’s loved ones. My father went in from the hospital to recover and never made it home alive! In my opinion it’s all about poor staffing and profits! It may look great but I wish we had looked deeper!!!!

I heard this facility is a lot better than others in our area. My mom has been here for seven years now. I know the place pretty well since I go there daily. I attend the patient care meetings and food committee meetings. They are just that, meetings, no one hears you or listens. Changes are not made. The food is terrible most of the time. Why this can't be corrected I don't know. Why serve roast beef, chicken, or turkey if it's so tough you can't cut it or chew it. The waste is incredible. They do have some staff that take pride in what they do and they do it well. Unfortunately, they have to work twice as hard to cover for the ones that do very little. They could use a good training program, they could be familiar to the residents needs. OK I'm done. They do have an excellent rehab facility and the staff is highly trained.

We chose Life Care Centerfor the cleanliness, the location, and the care. My father was doing rehab prior to going to skilled nursing, and it was good. They have games, movies, and do bingo and activities on a daily basis. They serve three meals a day. The staff is very helpful, caring, and make them feel at home. They offer skilled nursing, rehab once a day or exercise, and have doctors on staff.

We decided to keep her at Life Care Center. I have had some problems with the billing office and some strange happenings with the administrators, but the staff is great. They have enough staff for all the patients, and everything seems to go smoothly most of the time. The food is excellent. It does not taste like institutional food. It tasted like home cooked food. They have family dinner nights about every six week or so. She has had some problems with commode back-ups; she doesn’t use a toilet because she is left-side paralyzed, but her roommate uses the toilet, and on several occasions, it has been backed up. The beauty shop was good.

Life Care is an excellent facility.