Fountains at Mill Cove
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- 9960 Atrium Way, Jacksonville, FL 32225
- (904) 724-4726
- 4.1 ( 21 reviews )
- Assisted Living, Independent Living, Nursing Homes, Continuing Care Communities, and Memory Care
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Description
About This Community
Fountains at Mill Cove is a Continuum Care Community that offers independent living, assisted living, memory care and skilled nursing care. Residents of Fountains at Mill Cove can enjoy the peace of mind knowing that if their needs change, they won't have to uproot their life to address them. Located near I-295 and Monument Rd. just west of Atlantic Beach, Ft. Caroline and the Intracoastal Waterway, the desirable location is just minutes away from local hospitals, Jacksonville International Airport, Jacksonville's beautiful beaches, the shops and dining of St. Johns Town Center, many houses of worship, an Arnold Palmer-designed golf course and other areas of attractions.
Fountains at Mill Cove focuses on providing amenities that encourage an active lifestyle, such as a pet-friendly community with concierge service for residents' needs, like shopping or getting transportation to doctor appointments. The community's chef-inspired menus and beautifully appointed dining room are a favorite among residents. At Fountains of Mill Cove, residents can enjoy coming together for social clubs or joining in on one of many activities like arts & crafts or fitness classes offered each day in the well-equipped fitness center.
Reviews
4.1
( 21 Reviews )
cbrannon
August 05, 2022
My mom was a patient at the Fountains At mill cove rehab center. The first night she was dropped off no one checked on her, she was unable to get to the bathroom on her own. No one monitored her blood sugar. It took 4 days before I was able to get her insulin adjusted. Red zone most of the time there. Food was not diabetic friendly at all. Pt came on day 4.
Most nurses are good, they don’t have any help from the doctor. He never saw my mom in 6 days there. He’s collecting a pay check
Donna
June 30, 2022
We toured Fountains at Mill Cove, and they showed my brother a studio apartment on the ground floor. The place was very nice. The tour experience was good. It's dated but it's a very nice facility. I've had people that I've known go into that facility and they were very happy with it. The staff who assisted us was very cordial. It was efficient; it would be perfect for my brother. Unlike the other facility, this was more down-to-earth. The facility was very clean, too.
Theresa
October 15, 2021
My dad is a resident of Fountains at Mill Cove. Based on the diet, the food they're serving has a large amount of salt in it, and my dad is supposed to be on a low-salt diet. They provided them with an 1823 form, which means they're supposed to have put them on a low-salt diet, and they won't do it. The facility is OK. It's not anything spectacular, but it's not horrible either. Some of the staff are good, others are not. They have some staff that have attitudes. Their location is good. They're not providing the necessary diet, the low-salt diet, even though they're required to by law. I don't think there were many activities going on, but that could be because of COVID as well.
Mary
My husband and I are looking for a place where we could share and the right size place for us was the Fountains at Mill Cove. The place seemed friendly and they're going to renovate the apartment we chose so it's going to be clean. The people who were there seemed content as much as they could be when they're not in their own homes. Overall, we had a nice impression of the staff.
We toured assisted living and also saw the independent and memory care side of it. I liked looking at their grounds, they seemed to have enough equipment, and the staff was very nice. I also got favorable comments from the people who live there. I had some friends who had a family member there and they were pleased with the place so that influenced us too.
They have a courtyard, a salon, and a private dining room if you don't want to get into the big dining room. They had all kinds of different facilities and transportation for doctors' appointments, things like that.
Monica
June 03, 2021
Everything at Fountains at Mill Cove looked good. It was just an older facility. I am not sure if they are going to do an upgrade. In most of the rooms they showed me, the view is of the parking lot. They have a beautiful atrium with a fountain pool where you can sit. It is all enclosed and beautiful with a skylight. They have an activity room, plenty of coves to sit in different places, and a porch outback that's all screened-in. The staff was great. They came to me and introduced themselves, and they told me about the facility. It was not that bad, but maybe they should upgrade the facility or just upgrade the rooms. Everything seemed okay. It is just an older facility.
Jerry
My mother-in-law is at Fountains at Mill Cove. So far, overall, it has been pretty good, no real complaints. The room is fine. The only thing I would say is she needs more lighting than what is there. The big overhead light that is on the main room is not a very bright light, and she wants a brighter light, and I need to put in a different fixture for that. I wanted to use whoever the facility uses to come in and do electrical stuff, I did not want to do it myself. We called the guy three or four times and never got a call back from him. We were disappointed with that because if something is broken in these apartments, whether electrical or plumbing, I'd like to think they would take care of it pretty quick, or at least respond to the request and give some idea of when that can be taken care of, but that did not happen. That is the only issue I've got. If the medication needs to be given, they use a person who can give a shot, but cannot adjust the shot for something that's changed. If something is changed and it is not exactly within the parameters of what they're giving the shot for, they just don't give it. I'm like, "No." I like the food. The staff is good. It has everything she could want right there, and it is close to the house. Everything stays where it belongs, it is clean, and it smells good. They have people they use for medication, but if the RN or the doctor is not available at that time, they can't make adjustments, so they just don't give it, and I am like, "That is not acceptable." The place is very nice and well kept up. They have lots of activities. I'd like to see the cost a little less, but I do understand.
Steven
October 06, 2020
Fountains Residence at Mill Cove (Formerly Brookdale Atrium Way) was a big facility, and my mother had a long way to walk to the dining hall. I had a virtual tour, and they showed me everything I needed to see. My uncle lived there for a while, so I was able to see what it was all about when he went there. He started off independent, and then he went to assisted living. They had a lot of things going on there for the residents to enjoy. The location would've been better for us because it's only a couple miles from where my sister and I both live. The outdoor space was pretty good sized. He never complained about the food there.
Joseph G
July 17, 2017
We visited and everybody seemed busy, but not too busy to smile and be friendly. It was homey and comfortable from the get-go. It was big and they had exercise rooms, a courtyard, a swimming pool, an auditorium, and a cafe room.
Shirley046147
October 27, 2016
It was nice, and the staff seemed friendly and knowledgeable.
Jordan5
March 08, 2016
It was a very beautiful place; it’s immaculate. The people were very nice. It was a clean place where I would feel comfortable having mom to live. Staff seemed to be friendly, and most especially it’s close to home.
A Fellow Reviewer43
January 28, 2016
This community is the same as the other facility I visited. The rooms were homey. As for activities, the residents look at questions on a TV screen, and they have to decide which choice is the correct answer. If they get the right answer, then they get a star, and if it’s the wrong answer, they have to rethink it. It is like a memory-type thing. They have a small grocery store there, too.
Visitor113845450
September 28, 2015
It seems to be a good community, and everybody has been really nice. My friend seems to be pretty happy. They have a lot of activities, and they seemed to be really caring about her. She has a one-bedroom, one bath, a combined living and kitchen area, and a little patio area. They have music that comes to the facility, they have Bingo, and they take them to shopping and doctor’s appointments. She said the food is pretty good.
Visitor105785350
April 27, 2015
The staff has the biggest heart, and they are all about trying to get everybody what they need. My grandmother's room is quite large. They have lot of amenities for their residents.
Visitor96833250
November 30, 2014
I didn't like the fact that you have to eat with the same people three meals a day. All the staff was very accommodating, and they were very nice. The rooms were smaller than some of the places I visited. The dining room was very nice.
Michelle96390650
November 11, 2014
Our experience with this community was fine. The staff were very helpful, and the rooms were nice. They do have activities, but I can't remember them anymore.
Visitor83394650
May 29, 2014
It smelled fine. The rooms are comfortable. The food is satisfactory. The staff is nice enough. I like that there was space available.
Visitor72009350
November 27, 2013
I like this community. The facility is very clean, very bright, very well decorated. The lady who showed me around was very knowledgeable and very professional. On the time I was there, they had a King Fish contest and they also had a picnic lunch. They also take the residents to shopping, movies, and to the malls. The people are very professional. They had a beauty parlor there and different things; and physical therapy if she needed it. It seemed pretty complete.
Wayne1
August 25, 2013
I thought it was a very nice place. The staff was very helpful, polite, informative and very accommodating. The food was good. The whole facility's lay out was beautifully done. The rooms were beautiful. My dad loved it and there's nothing that I did not like about it.
Gertha
June 17, 2013
I paid a visit and it looked clean. The staff were very helpful. It was a nice facility.
Visitor0506113
May 15, 2013
It was very nice, very clean, and the staff was very professional. But dad wanted to be closer to my mother who is in Atlanta.
Susan43
May 14, 2013
I looked for a place for my mom and I visited this community. It was a beautiful and wonderful place. The staff were caring and helpful. The rooms were bright and spacious, and the hallways were easily navigate able. There were music, games, dining, they celebrate birthdays of the residents, etc. Over all, it was a nice facility.
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