I visited the Holiday Ormond in the Pines. I didn't think that it was quite as attractive as the first one I went to, but overall it was very nice. We were able to see an empty apartment. The staff that I met there were very friendly. They have many things for them to do, and some of the residents were getting ready to get on a bus to go out for dinner. They take them places, they have a little library where they can read, they play games, they have a salon, they have washers and dryers they can use if they want to do their own laundry. Overall, it was nice and clean. They also have a courtyard, a swimming pool, they have places where they can gather to play cards or games, and they have a nice dining room.

I went to tour Ormond in the Pines. It's very nice. They were very helpful. The staff who gave me the tour was very informative. She showed me a room. Maintenance and upkeep were fine. They had a salon.

I was going to move my mother into here in Jan 2021. Completed all of the paperwork, gave them a deposit & gave MY address several times verbally & in writing on the paperwork. My mother died in Dec 2020, I advised them (John and Michelle) & was told my refund would be sent to me. It is now March 2021, & they claim they sent it but don't know where they sent it to apparently! I called and emailed both John and Michelle several times & never got a call or email back. Called corporate several times, never got a call back. Finally got to speak w/Michelle who told me they did NOT have my address! And they would look into what happened and that the refund is being sent to me. Then an hour later, another person called me asking me if I received the refund! Really? They bend over backwards to get your money, but do nothing if they have to refund you!

Ormond in the Pines was a nice place. The leasing lady was very pleasant. They were going through renovation. They walked us through the reading rooms, dining room, social rooms, fitness center, and activity room. They had different apartment styles.

Have seen this place decline over the years. Changes seem to have been made at the corporate level. Understaffed with frequent turnover in staffing. Communication amongst staff is pathetic. The facility is dirty and residents complain constantly about the decline in quality of the food. Plenty of activities but that does not compensate for the pathetic response time and care given to those in assisted living. Not worth your money.

I recently visited Ormond in the Pines, it is a beautiful community. The staff was very friendly. I made an appointment to have lunch, I was introduced to a table of great people and the food was amazing. I saw the model apartment , I was very surprised how big the 1 bedroom is, I love the fact they have full kitchens. I am very excited about moving in and look forward to all the fun activities and outings with new friends.

Ormond in the Pines is nice, but the hallways are very dark, and it's farther away from us. We saw a one-room with a bathroom, two nice cupboards, and a refrigerator. We ate there, the food we had was fine, but they did not serve decaf coffee, which I thought was odd. They were doing some renovations.

The first time I visited Ormond in the Pines, they were pulling up the carpet and putting more in, so the place was in disarray. They showed me a room, which was falling apart. It was not good. The food and activities were good, though. It wasn't as elegant as others. I guess they must have been in the process of fixing it. The staff members were friendly and accommodating, but the residents were friendlier than the staff. I was there at lunch, and there were one or two employees available in the lunch room.

I loved it at Ormond in the Pines. There’s no room available there right now, but I’m on their list. I’ve checked out a lot of places, and it’s one of the most reasonably priced. The room is a nice studio, not big but decent-sized, and very clean. Their menu looked wonderful. I asked a couple of people there, and they said the food was really good. The people that provided care were very professional and very good. I walked in there, and it was so cheerful. The people were friendly. They would walk up and talk, so I was so impressed with it. The lady who showed us around was very nice. They have a chapel there which I really love. They have a swimming pool, so it’s perfect for me.

Ormond in the Pines is a very nice place. I would rate it very high. The only problem was that we wanted to keep my mother close to where we live. The staff was fine. She was very accommodating. They did have many inside activities. It was a smaller community, but it was very nice. It was very clean inside, well kept, and well staffed. The dining area looked very nice. Ormond in the Pines was our second choice.

Ormond in the Pines' rooms were cheaper but way too small and didn't have a little kitchenette. They had small refrigerators, and that was it. To me, it was way too mixed up. There was a lot of room, and I would've never been able to remember where was where. It's a little choppy, and it would have been confusing to me. It was clean, and other than the size of the room, I didn't have a problem with it.

Ormond in the Pines was also very nice. I do remember the gal who gave us the tour there -- Dianne. My son and I came on behalf of my mother; we went there without an appointment, it was toward the end of the day, and Dianne just was so energetic and bubbly. I couldn’t have asked for a better tour or a better person to have given the tour. She was great. The rooms were fine. They just seemed awfully small. If you put a queen-sized bed in one of the bedrooms, I think it would be kind of hard to get in and out of it.

We searched for many retirement facilities particularly for those which offered good independent living and if need be the opportunity to be in assisted living without having to move to another location. Ormond in the Pines was all of this and much, much more. What struck us in considering a place to recommend to an elderly aunt was the immediate sense of family by the residents, the staff and visitors. People actually greeted others with a smile and happy comments about living there and the great care by the staff. No one is ignored here. Each person can find friends to make or people will approach them to join them for meals or games. Ormond in the Pines was the best place we ever could have found for our dear relative. She felt at home immediately and liked everyone and the meals as well. They genuinely care!! It may not be the newest building or glitziest place, but for warmth, tender caring and real friends Ormond in the Pines cannot be beat.

I liked Ormond in the Pines. It was bigger and had a lot of activities. Everybody was very friendly and more upbeat. They had a pool outside and places to walk. They had me come for lunch, so I could taste the food, which was excellent. I would give it a 5 for the activities, the friendliness, the food, and also the price. The price was good.

I went to visit Ormond in the Pines and the place was very nice, but expensive. It’s very clean. The room that they showed me was a single room and there was nothing in it. The people that I talked to were very nice. I saw everybody was having a fun time. Their dining area was nice and set-up like a restaurant.

I visited Ormond in the Pines. It was fine. The rooms were fine, too. We saw the pool, the activity room, and the dining hall. The dining area was fine.

Our impression of Ormond in the Pines was that it was too confusing, too dark. It was not a happy place. We did not see any residents around. The good thing about the place is that the price was right. The dining area was just ordinary. They have a room for games and TV watching. Everything was very dated, and it didn’t look like it was really kept up very well. It was not the kind of place that I would want to put my mother-in-law in.

Ormond in the Pines was OK. It was not as updated as other facilities. It wasn't dirty by any means, but it just wasn't updated. It looked like an apartment building where they may have to walk way out to their apartments. It's an older facility too.

They have been extremely friendly and helpful at Ormond in the Pines. We are really pleased, and we are looking forward to my mother being there. She is moving into a large one-bedroom apartment. We ate there one time, and the food was good. Everybody seemed happy. One thing they need to improve on is the carpeting. It is an older facility.

We liked Ormond in the Pines. It was very nice. The staff treated the residents very nicely, and they just did have a really good atmosphere. There was a lot of stuff that was within walking distance. It was located very well, and because it is close to 95, I could visit my family so easily. We were looking for something that would be close to 95, so that gave it an extra boost. They had everything. They had a puzzle room, a library, and so many things. My husband and I are not really active socially, but it looked like there were people who we would be able to socialize with. It wasn't all old people. We are old, but we are not "old-old." If they went on field trips or they did something that, we would probably go. We just don't do a lot because we don't like to drive at night.

Ormond in the Pines was my first choice. It had some kind of organization in it that you can go visit other facility belonging to the same organization. I like that. I also thought it was very well run. It has a very nice and very good atmosphere. I had my mother-in-law in there. The staffs were very good, and in fact, they are still calling me. I have seen the rooms before, and now I have seen all of them. I would like to go there. That would be where I want to go; it's just that my husband has dementia, and I'm afraid he has to go to a different kind of place. And truthfully, all the money would go with him, and I wouldn't be able to afford that place. They have all different kinds of units. My mother-in-law had a big bedroom, a living room, a kitchenette, and a large bath. Now for couples, they have two bedrooms if you wanted them. It is quite big, and the apartments were large. I wouldn’t find a problem with that.

We visited Ormond in the Pines for my parents. They had happy people in the front that were in the assisted living part. I'm not a big fan of these places, but if I had to choose one, Ormond in the Pines would be it without a doubt. The rooms were a little bit more older than the other facility, but they were bigger and roomier. I like them. Most of the people that we saw were happy in that establishment. The staff and the people were interacting well, and they had smiles on their face. I thought the attitude of the people was really positive, and that's all that really counts. It was a well run organization. They were concerned about their people and not with money.

The people during the tour were great. They were all very acceptable and seemed very competent. The only thing it did not offer was the ability to keep my parents together. My mother needs physical attention where my stepfather needs less. It was clean and safe, and the food was good. They had lots of activities. The overall ambience was nice; it was a homey place. I would recommend Ormond in the Pines if it's a good match.

We visited Ormond in the Pines, and we had lunch there. I wasn't too happy with the lunch, but other than that, the rooms and everything were nice. The person running the place was very congenial, and I enjoyed her. She showed us around. The only complaint I thought I have would be the food. I thought the rooms were large, and they seemed all right to me. The other thing that we didn't like was when we first walked in, it was like we were walking into a home where I liked to walk where there would be an entrance or some sort. However, I thought the couple that was running the place seemed to be helpful.

I was able to visit Ormond of the Pines because my grandfather is there, and this facility was a positive one which is why we chose this. He has been living there now for a few months and he seems to be very happy. I don’t think the facility's condition is great as well as the location. It's not as clean as I would like it to be, but the people and the staff just surpassed our expectation. They are amazing, and that's really what made a difference for us. We were not looking quite specifically for their activities, but I know they have a lot of great activities. I would absolutely recommend this facility. It's the people there that make it special. It seemed to be a very lively and happy place. Its facility has a serious issue with flooding, and they haven’t really updated the building in so many years. I really do feel that they need to improve the infrastructure of the building. I am worried and concerned about the safety.

Ormond in the Pines is an older facility. It does not have the top of the line décor, but it's nice. The rooms were adequate. The staff and the people are very nice and that is what's important really.

The apartments at Ormond in the Pines looked fine. They were nice. However, they were not as spacious nor as nice as the other facility. The only staff I met was the director who showed me the place and she was very good. They were trying to get me to move in, they were very helpful. They kept wanting me to come there and have lunch. But I told them they were too expensive for me right now. I didn't really like it that much. A lot of people were in really bad shape, a lot of them were in wheelchairs, and it was sort of a little depressing.

As soon as I walked in at the Ormond in the Pines, I could see that everybody seemed happy and it did not have an odor. It was definitely not like a nursing home. Their exercise room was very small, but there was an area attached to it where people can listen to music when a band comes in. They lend them the space to practice, so that the people can listen to them and they enjoy that, and then for the different holidays, they will come and do it for them at no charge. Their rooms were really a good size. The bedroom and living room were a good size, and the bathroom was decent; it was clean and updated. The bathtub was small. They cut out the bathtub where they could step in, so that they don't have to step over it. It seemed very narrow as far as being able to put a medical chair in there. It was hard to turn around and for my mom who is about 150 lbs. that would be tight. But it was very clean and they have good closet space. Everything was outdated as far as the kitchen. They have a stove, a sink and a full size refrigerator. They don't have pretty colors. It was very dull and dreary, which to me was a big deal. It needs to be updated. But the apartment itself was big, it was clean, and the air conditioning worked well. It did not have any mushy smell or anything like that. The dining room was beautiful and the cook was very nice. I was very, very happy with it. I asked to be brought to their assisted living and as soon as I hit the floor and the elevator opened, I was not happy at all. That was really the deciding factor and I walked out. The carpeting in the hallway was so old and dirty, and the walls were filthy and have not been painted in years. I walked into their dining hall and that hasn't been redone. The upstairs remind me of a nursing home. The workers all seemed wonderful -- the nurses, the CNAs and everyone all seemed really nice. I mean everybody can smile and the patients seemed okay, but the upstairs really bothered me. I did tell them that if my mom had to go to assisted living, I wouldn't be happy with her being upstairs. It was still clean, but it was just that the hallway and the dining hall were more nursing home feeling. It looked like they haven't repainted the walls in years. The downstairs had been repainted; they just painted it with nasty colors. The furniture that they have was back from the 60s and the 70s. It was so outdated and with ugly colors. Overall, the food looked wonderful, the dining room looked wonderful, and people looked happy. It was just that little situation. If they just took $100 from every resident and painted the walls and updated the furniture, I'd give them a five-star rating. The people were super nice, but that is just my opinion. Somebody needs to talk to the owners, because the workers can't do anything about it. They only get paid a certain amount of money and they are doing their job by taking care of the residents. I could see that they get hugged and they are kind to everybody. I loved that and that is what the elderly people need -- it was adorable. At mealtime, they all bring their wheelchairs and walkers and they have what they call "valet service." At dinner time, they have teenagers from the high school who visit -- they are all dressed up in black serving outfits. They'd get their wheelchair, bring them to their dining seats, and then they'd take their wheelchairs, bring it back out in the hallway, and park it there. They park all their walkers so everybody does not crowd into the dining room with all those walkers and everything. It was so cute. I think they need to have better activities. I looked at their calendar and it looked full, but it was basic. There was nothing extracurricular. I think it was great, though. It is like living in a resort. You are being taken care of and you don't have to worry about anything. They seemed very friendly and accommodating, and I was very pleased with them. But, they need to update their facilities and to talk to somebody like a psychiatrist or people who know that colors are a big factor in causing people to be either happy or depressed. I know if my mom were around these people, it would make her happy to get involved and to have friends. I do like that they allow small pets, which is nice if you want to have a cat or a small dog. It was very nice. I was very pleased with it overall.

I was treated very nicely during my visit at Ormond in the Pines. They were very helpful. It’s a little bigger than the other facility I’ve visited and was homey. I saw one of the rooms -- very clean, nicely set up, and comfortable looking. The facility was very nice, very clean. The residents were happy, and there were a lot of activities. I saw a list of activities that were available, like there were fieldtrips and bingo.

I really liked Ormond a lot. It’s an older place but everything is well maintained. The food is very good. They have a terrific tea room where everything is well stocked for the residents. One thing I liked is the manager lives there so they’re on call 24 hours. They had activities and they really get the people involved.

I loved Ormond in the Pines so much. It was very clean, and it's really awesome. The tour that they gave me was really great. The old people sometimes were difficult to deal with, but the employees were so patient. They did it very diligently and nicely to accommodate their needs. They have a good skill in dealing with that. They have a lot of activities, so they keep everybody occupied. They invited me for lunch, and the food was very good. I really was impressed all the way.

I looked at Ormond In The Pines and I would have moved in myself. I had lunch there and it was great. They really catered to their clients. I'd talked to a few women there and they were very happy. The main facility where the people were eating looked like a restaurant. However, the hallway was a little bit worn.

Ormond in the Pines is a very good place. We were very pleased with it because everybody there was very helpful and very informative. The food is very good and nicely presented.

I have the pleasure of visiting this facility many times due to having a relative living in the facility. The staff and residents alike are all very wonderful and happy. The facility offers the assisted living area and in a separate area they have the skilled nursing area. The meals are all very delicious and they offer a wide variety of dietary needs depending on the resident. The dinning room is very spacious. Also they offer snacks and beverages throughout the day. Ormand in the Pines offer's 4 different floor plans to choose from, although the residents are very seldom found in their rooms. I found that the majority are either out on tours around town, shopping, walking on the beach, or enjoying the pool or outdoors. This facility is also "small" pet friendly and I notice that there are quite a few pets as residents.

My grandmother lived here for years and just loved it! She is used to nice places so it takes a lot to impress her and let me tell you she was impressed from the moment we took a tour the first time. The staff is great very helpful and caring. They will also help you if you have a question or problem. They also have a bunch of activities for the residents such as bingo and special dinners for holidays. They usually have an activity going on. The residents have a great time together and are happy. The food is really good too everyone seems to be happy with it. The place is really clean and well kept with up to date facilities. It's a great place to visit and very relaxing. The whole place is really great and I would recommend it to anyone. The rates are pretty reasonable too. Overall excellent place!

My mother-in-law first lived in the assisted living and then the supervised living section of this facility. My husband and I were pleased with the cleanliness of the well-maintained place and with care and respect Mom received from the nursing staff and other employees on premise. The food, recreational amenities and social program were above par. The onsite managers and other administrative personnel were always available to answer any questions and resolve any issues in a timely manner. Our only concern was that the nursing staff was sometimes insufficient to handle all of the residents in the supervised living/dementia building. Mom would often have to wait for someone on staff to escort her to the dining room or guide her back to her own room.