i visited the Fountains 4 times unannounced and found everything to be as expected for a 5 star facility. There will always be some residents that need more care than others and sometimes there will be times that there will be smells and some thing that are unpleasant to see, that is why I made several visits. My sister and I loved it so much that we put our Mom & Dad in there. Not and easy thing to do but we know that they will be well taken care of.

Walked in with my husband unannounced,just to check facilityNot one person asked us what we were doing there.The place reeked from urine and feces,people were strapped to chairs and they were slumped over,probably because they are sedated.There was a woman half naked yelling for help. When I left the place I vomited because I really did not expect this from a place that supposedly had a 4 star \rating\