The staff is totally unprofessional and borderline abusive; the patients are relatively ignored and herded like cattle. They over medicate and under-rehabilitate their patients leaving them dependent on substances and waiting out their term. I could never get a hold of someone in charge there to formally state a complaint, either. On one visit, I got into the room and my mother was lying asleep. The nurse came in and forcibly woke her. Afterwards, she gave her a collection of twenty pills, some of which she openly admitted were for later in the day, and then made her take them all. Originally she didn't even bring water for my mother to take them with. The home even has a smoker's club where the smoking patients can go out as a group and smoke! Much of my mother's health issues are directly related to cigarette smoking and i feel like enabling people in this regard is against rehabilitation standards. My mother is now home and worse off than she was when she was in the hospital before she entered the assisted living home which promoted high quality rehabilitation services. I would say that this is certainly not the case.