Maplewood at Newtown
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- 166 Mount Pleasant Road, Newtown, CT 06470
- (203) 896-4309
- 4.0 ( 23 reviews )
- Assisted Living and Memory Care
Related Costs
Description
About This Community
Maplewood at Newtown has much to offer residents and families - from the sunlit lobby and resort-style courtyards to the helpful concierge service and family-friendly country store. Thoughtfully laid-out apartments designed specifically for older adults are
beautifully appointed and feature a modern kitchenette with granite countertops, private bathroom (many with universal access) and state-of-the-art safety features. Common areas - such as the Sunset Pub and movie screening room - are perfect for family visits.
Reviews
4.0
( 23 Reviews )
Gloria Testa
August 11, 2022
I love it here, I love living here. Breakfast is amazing. I won't be here for over 8 years if this was not a great place
We have the best maintenance guys I will give them 5 starts.
Staffing are great
Sue V
May 01, 2021
My parents chose to spend their remaining years at Maplewood at Newtown. They never regretted it. The facility itself is beautiful - modern, clean and comfortable. But what makes Maplewood exceptional are the staff, who often feel more like extended family. Whether a resident is fully independent, or in need of extensive oversight, their needs are equally well met. The staff are compassionate and attentive. Medical care from the nurses is excellent. There are a multitude of activities across a wide spectrum to keep the residents engaged – lectures, art classes, live musicians, fitness classes, to name a few. I have no hesitations in recommending Maplewood to my friends and family.
JHolmes1977
March 23, 2021
A close family friend lived in the facility for the last couple years and it is beautiful inside and out, filled with the best most caring staff. Would recommend.
Bill
I toured Maplewood at Newtown. It was very nice, everything was brand new, everything looked wonderful, they had tables in the dining room that seated four to six people, and they had an open food area where you can get a sandwich or something during the day. They have a lot of nice things going on, but they're expensive. The staff was very nice, and when I left they gave me an apple pie. They stayed in touch too. We saw the rooms, we saw the studios, and they were really nice. It had a couple of closets, a nice space in the bedroom, a nice walk-in bathroom, and all the facilities.
anonymous2045
August 15, 2020
Over-rated...for big money.. While there were a number of aspects that were commensurate with the price, overall the care level did not match up, and the aide quality was all over the board here. Think twice.
PP
March 24, 2020
I have been living in Maplewood at Newtown. It is fine. I have been here for over a year now. The staff members are very nice and very accommodating. They have bingo, crossword puzzles, and mahjong. They have a little movie theater, too. Food is very good.
jdoodah101
February 18, 2020
I am a resident here and have lived here for a while. I didn't think living away from my family I would find family but I have. I have great friends and a lot of fun every day. We always have weekly music programs, good conversations with our friends and a lot of chances to do interesting things. I can tell my aids really love me. I like the food and the dining staff spoils me.
bebert
February 18, 2020
Hard transition at first . I went from a 8 bedroom house in a rush due to my partner's health. I'm very happy here, everyone has been wondeful. Really great, friendly. I'm rediscovering things I like and getting around more.
Jeff M.
February 10, 2020
My father was part of the Maplewood Newtown community for the 5 years prior to his passing in fall 2019. The nursing staff, led by Barbara and Irene, was incredibly supportive and helpful as we navigated his dementia and health challenges. The entire staff, the aides, dining staff, maintenance, everyone was warm and welcoming. He made good friends with the other residents and was truly part of a community. We can’t thank everyone enough for all they did!
Visitor daughter
December 20, 2019
Most staff members are friendly and caring. Services are coordinated and run more smoothly than other places we know. Limited areas/paths for outdoor walking. Has a robust activity department.
Sarah
November 29, 2019
My dad has moved into Maplewood at Newtown. It has been excellent. I like the place, the accommodations, and the staff members. When I have a question or concern, they address it immediately. Food is excellent. Yesterday they have a Thanksgiving dinner that families could attend and I said to the girl, 'Oh my gosh! This is like a fancy restaurant!' But I see the common meals on a daily basis over there too, and certainly it isn't cafeteria food. She said, 'No, this is all high-level food.' My dad is getting adjusted and it is a slow process, but I know the activities are there. The price is higher rate but you get what you pay for.
GloriaTesta
April 15, 2019
Five years ago, I moved to Maplewood at Newtoen after my husband, Sal, was diagnosed with Parkinson’s disease and dementia. I knew I was going to need help caring for him and my girls had lives of their own. But they helped me find Maplewood at Newtown and I’m glad they did.
Wernerdomroes
March 13, 2019
I like everything here. I have freedom here. I have choices. I am treated like an adult and able to live like one. They have been able to make arrange to with me specific to my lifestyle.
Brendanoconnell
People here are very nice, very respectful. Food can be very tasty. Everyone here overall is wonderful and sweet, even some of the residents.
lovingdaughter008
July 18, 2017
I recently came to visit my family member and we stayed to have lunch. The facility itself was very clean and beautiful but the food was lacking. The meal which was chicken Madeira was tasty, but the sauce was thin and cold by the time we got our food. The only good thing was the servers who waited on my family were pleasant, knowledgeable about my mothers' food requirements and friendly. They were two young college girls who seemed to really know there way around the food industry. If I go back and stay for a meal with my family I'll be sure to ask for Jessica and Anne. They really made my dining experience enjoyable, even if the meal was only satisfactory.
disappointed in CT
March 13, 2017
The aides and staff that work directly with the patients are very caring and they all call the residents by name. This includes the dining room staff, the front desk staff and maintenance. However, ALL staff appears to be very overworked and its not uncommon to hear staff openly talking about this as you walk through hallways, etc. The issue with this place is the management - they are uncaring and do not have their act together. There are no processes in place for billing, quality control and communication. They don't update families when health issues come up, they don't live up to commitments (such as room cleaning, billing on time, medication management) and they don't have clear communication plans in place. Some key staff here are very unapproachable and take no ownership or accountability. Marketing is great, but don't expect to get all the bells and whistles, and by all means, get everything in writing and I mean everything.
Anne330530
November 19, 2016
Maplewood at Newtown's food is average, and I wouldn't say it's spectacular. They have their big meal at lunch and a lesser meal at dinner. What I really love is they do a cocktail hour with a glass of wine or a bottle of beer at 4:00, and my parents really enjoyed it. They have a Happy Hour, and for my parents, that's really nice for socialization. They get phenomenal care from the support staff. The biggest downfall of the place is they don't have a 24/7 bus to take the adults around. They only take them out 2 or 3 days a week if you don’t drive; that's the biggest deterrent to me. One of the other positives is my mother has dementia, and my father does not; it's a great place for a couple that has that situation. My mother is semi-locked down at 8:00 at night where certain doors close off the facility so she can't get lost, but my father can access the rest of the facility. I think that’s a huge plus. They can improve by having 7 days-a-week transportation.
Lorrayn
September 11, 2016
Maplewood was excellent. They had lots of different activities. A bus was just getting back; they’ve gone out to lunch, and they had someone coming in with a therapy dog. They had a regular children’s program so the older people get exposed to see cute kids singing. I was impressed with the staff; they were interacting with the residents, and everybody seemed to know the residents’ names. The location was good, and it was easy to find parking. It feels personal, small, and like a family. I saw them doing some brain games.
Cynthia120523650
February 24, 2016
Maplewood at Newtown was very high end, very nice, and very well appointed with well-kept common areas and a nice dining area. It looked very inviting. The residents seemed in good spirits because they participated in activities. It’s like a very active assisted living community. The staff was very good. When I was there, they were having a craft class and also a political or current events discussion going on in another room. The only negative comment I have is that they did not have enough parking for visitors.
Barb B
This is a nice facility, however the workers are over worked, they are always short staffed. The residents do not get to their meals on time. My mother has to wait 45 minutes before a CNA came to take her back to her room. It's is a shame that they do not have enough staff to help the people who pay a lot of money to live there.
Visitor100343750
January 12, 2015
Maplewood at Newtown is a very nice facility, but it is very expensive. We visited their assisted living community. That community is very nice. The layout and décor is very well maintained. The staff that toured me around was very good and very knowledgeable. The food they offered was very good.
Visitor82473650
April 22, 2014
The people at Maple at Newton were very nice. They are doing a good job, considering our situation. Overall, it's a very nice facility.
Carol71671550
November 30, 2013
Maplewood is off the road so you're surrounded by woods even though they're building a whole over-55 development next to it. It's still separated and they have a beautiful courtyard and a nice deck. It's very nice, very clean, great staff, really nice rooms, very good food. The chefs that they have do a great job. It's in a beautiful area, nice, private and quiet. I've looked at a lot of them and this was, by far, the nicest, cleanest, most modern. They redid the painting, carpets and furniture three years ago. In the Alzheimer's part, everything is locked, coded or with keys. It also has an outside courtyard that is surrounded by their living area so it's very secure.
They have crosswords, bingo, they have people come in playing music. They have family barbeque picnics. They do different activities down in the Alzheimer's where I'm staying with my mother. Upstairs they have other things going on but they have nice activities. They keep them busy.
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