This place smells like filth and cigarette smoke. It’s very outdated with broken furniture and a TV from 1987. If it couldn’t get any worse the staff is inattentive and the food smells like it’s been sitting out for days. Send your family anywhere else but here. It’s literally one step above homelessness.

Let me give you the truth about Bella Vita. Room: 1 star. Rooms small, have a roommate. Food: 1 star. Got better near the time I left. Therapy: 2 stars. FINALLY got a good therapy team after many failures. Medical: -3 stars. Bad staff from top to bottom. Looks good online, truth is completely different. R

Great staff, great food, great place to be! It's clean and the atmosphere is nice!

My mom was transferred here Christmas Eve without our knowledge. That fractured her left ankle trying to get her to stand on it and she is unable to use anything on her left side due to a stroke. It’s been almost a week. No X-rays, no cast or wrapped it up. She lays in pee for hours because they don’t change her. The shared room is so tiny it’s ridiculous. I am in Georgia and will be filing a complaint against this facility today.

The rooms are very small, you will have a roommate. Very hard bed, with a small TV on the wall. You are not allowed outside to relax or to smoke. Visits must be scheduled by appointment in advance. Some staff are very,very rude and disrespectful to the patients. They sometimes take very long to respond to your call for an aid. /they bring a art cart around if youd like activities as due to covid you must stay inside of your room. The food is not very good, pretty bland..

My mother was sent here after surgery to get Rehab. This place was HORRIBLE! My mom lost weight and due to her Dementia did not understand that if food was put in front of her she needed to eat. They did not help her eat. The facility is dark and dreary. They never answer the phone when you call to check on your loved one. Thank goodness my mom has been sent somewhere else to get the love and attention she needs.

The rooms here are pretty good size, most of the staff is actually quite good. there's no activities or anything like that because covid. The biggest complaint is the food is small portions, my six-year-old niece would ask for seconds and hot food is served cold, I think it's because serve it so late we're supposed to get it at a certain time and it's usually runs about an hour late

I got discharged from the hospital to get to this facility one of the worst ones I’ve ever been to in my life the nurse had to go to the bathroom and Leslie there never bothered to come back and check on me I had a woman that is open check since I’ve been here had to get my family to call for them to tell me how to do anything for me not fair to me also my leg has a wound on it that is constantly bleeding do you think they bother to check on it no I’m sitting in a bed full of blood yes I could take pictures at I would I would not recommend anyone come to this facility if they are going to a Rehabilitation care after the hospital I have one nurse who is very nice to me and she was about the only one but she was so busy taking care of everyone else that she could not just take care of me I did not like the food that was divided from me and she offered to get me something to eat she is about the nicest one I’ve met since I’ve been here also when I got here I was in one room had Go to another room because of the virus they had them mixed together on the same floorNo rush I have to go through what I went through being here still here and I’m making this report told them I’m going to report them which I am And the only thing They can say to me is if I want to check myself out I can but they not going to provide any medicine that the hospital gave them to give me Why should anyone suffer because they don’t want to do their job why have a job like this if that’s not your profession

My sister in law was placed under their care and was found unresponsive 2nd day admitted. Later ended falling and re admitted for open wound. I would not recommend this place staff is not safe to take care of patients. Spoke to Amy that was covering for Theresa. Informed her that her staff was being loud with her telling her that is was not a hospital so she needed to get out of bed and tend to her needs so ,she said their obviously needed some education on their end . I agree. Hope they can improve their services as of now I will suggest to any friend or family member to be admitted here.

I have visited Desert Sky Assisted Living Facility (now Bella Vita) and also took care of a few clients that lived there.   The grounds of the facility are ok, the area is not the greatest at all and I wouldn't visit this facility after dark. The common areas of the facility are very open and the facility has a great patio area for smokers only thing is the place had a horrible urine and feces smell to it as soon as you walked in the place. The residents' rooms are not  the greatest sizes and the bathrooms aren't wheelchair accessible friendly.  The staff from my encounters were not the brightest and the management team was very nice. I think the residents get descent care there. While I was there, I noticed the staff didn't interact with the residents or did they follow up with anything they said. For example, before I started to care for my client I interacted with the staff to coordinate care for my client. The staff said the would make sure he received showers and his meals if he wasn't able to do it for hisself. Well needless to say they never followed through with anything. Overall, Desert Sky is an ok assisted living and I wouldn't recommend everybody to this facility. This facility works for the residents they have. Careful observation and evaluation should be considered if you are interested in Desert Sky! I give this facility 2 stars.