Olive Grove Assisted Living and Memory Care
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- 3014 East Indian School Road, Phoenix, AZ 85016
- (602) 957-7021
- 3.5 ( 31 reviews )
- Assisted Living and Memory Care
Related Costs
Description
About This Community
Set on beautifully landscaped grounds with an outdoor courtyard and meandering trail, Olive Grove is one of Arizona's premier assisted living and retirement communities. Located in the heart of the Central Valley, our community offers 98 senior apartments, each with a patio or balcony with beautiful views. Our common areas include our lovely dining room, library, life enrichment room, and wellness center, giving our residents and their loved ones the opportunity to get to know each other.
We are located in a wonderful urban setting near Los Olivos Park, Manhasset Mart Shopping Center, Lindstrom Family Auto Wash, and only two miles from Phoenix Indian Medical Center. We are close to Scottsdale, Tempe and located in the heart of Phoenix.
Reviews
3.5
( 31 Reviews )
Kathy
My husband is in Olive Grove Assisted Living and Memory Care. It was recommended to me by a gentleman who does service to the elderly people who find places for them that would be appropriate. It looked like a good place for my husband, so we tried it out and it's working beautifully. They are taking very good care of him, and they're meeting all of his needs. He's very happy there. They've been excellent. They've been excellent in keeping in touch with me and letting me know how he is doing and I appreciate them so much. They've been very helpful.
He likes the food there very much. They have lots of activities. His favorite is bingo, but they have all sorts of activities there. I can't find any fault with that place so far. They're clean, they're friendly, and they're handicap accessible. I haven't been there, but I did a virtual tour on the internet. They took me on a tour there and it was beautiful. Everybody's very friendly.
We're getting what we paid for. I can't find anything to complain about. He was living down in Phoenix and he needed a little more care than living on his own, he has trouble with taking medications, and it's a familiar place for him. That was home for him. There are quite a few hospitals that are handy. He can walk to most places like the bank or whatever.
Suzanna
March 04, 2022
I did not like Olive Grove Assisted Living and Memory Care. It's very old. They need to update. It smelled. I felt bad for the people that live in that community. They were very nice, customer service-wise. They had stopped all their gatherings together. People were wearing masks. So they were cognizant of COVID.
Margaret
August 20, 2021
I toured Olive Grove Assisted Living and Memory Care for my mother, and it's not going to work because it just wasn't as clean as it should be. One of the rooms they showed me reeked of urine. The staff was fantastic, but the place was not so good.
Cathy
What I like about Olive Grove Assisted Living and Memory Care are the people that work there. They're just very accommodating. Also, the people that are living there interact a bit more. My dad just moved there, but the food is excellent. One thing I like is that when you walk out the door, they have a big aquarium full of fish. The parking is alright. Every time I go there the parking isn't packed, and it's just right near the front door. The value for the money is good.
Mama's happy
Mom's room is just the right size, she was surprised all of her furniture fit and looks great, she even has a patio! Staff is courteous and friendly to all. Mom enjoys meals with her new friends, stretch class and especially the weekly entertainment provided. It is so nice to see mom so happy! Our family now has peace of mind with mom getting help with taking medication, showering, meals and getting around. Thank you Olive Grove!
Donna
July 31, 2018
I wouldn't put my grandmother in Olive Grove. It was horrible. They couldn't find the person who was supposed to take me around. The nurse who was supposed to be caring for the patients had to stop what she was doing, which I didn't appreciate, to take me around. The walls had peeling paint. It's an old hotel that they turned into a care home, which they didn't remodel. There was no music. There were people sitting around in their chairs and wheelchairs just looking sad and despondent like no one has given them any attention. The rooms weren't updated nor handicap accessible. We were able to go out the door and it didn't even set off the alarm. She said the alarm didn't set off because it's an enclosed courtyard area. They serve their lunch at specific times of the day. The attendant who was supposed to be helping a table to eat was playing on her phone. I would not recommend that. The charge nurse who gave me the tour was dressed like she had just got off duty at a gentleman's club. She had a short skirt on and sandals that had high strings going all the way up her leg to her knee. It's inappropriate for what I would consider professional dress code.
Hannahstellar
December 06, 2017
Olive Grove is a community that cares and respects it's residents. Over the last months they have listened to family and resident concerns and have taken many steps to make the community a warm and inviting place to live.Their commitment to providing exceptional care has made many positive impacts on the residents' lives. If you are looking for an assisted living or memory care community that will treat your loved one as their own family, Olive Grove is the place to go!
Jolynn878356
March 07, 2017
The rooms at Olive Grove Assisted Living are small. It's an older facility, and we were able to walk in without anybody being in security. We were able to move from floor to floor without anybody asking who we were. It did not smell particularly clean, and people looked more disheveled.
Ruth070818
February 28, 2017
The building of Olive Grove was rather run down. The public bathroom smelled like it hadn’t been cleaned in decades. All the residents were gathered in their wheelchairs or their walkers at the front door, staring outside. I wouldn’t even mention this one to my sister. The saleslady who I met with was pleasant enough, but I didn’t interact with any of the residents other than just to see them staring forlornly out the door at the parking lot. The dining area was like a cafeteria.
cactuskitten
February 13, 2017
This place was awful! When we arrived for our scheduled tour at 5:30pm and no one was at the door to greet us. We waited around for 5 minutes to see if anyone showed up, then we started walking the halls looking for someone who worked there. We ended up finding the dinning room. We looked inside and no one seemed to notice us or care. Where were the employees? Besides the lack of employees and security, safely for their residence, this place was dirty,shabby and run down. It was disheartening. I would fear for anyone who lived there.
Saddened one!
December 10, 2016
Do not get fooled! My loved one was here 6 months and in that time his bank card was stolen and his account drained and all cash he had was stolen, he was exposed to bed bugs that invaded everything he owned and everything had to be disposed of, During this time the facility treated his skin for rashes because he had constant itching but it was do to bed bug bites not rashes! Worst possible thing that happened was he fell and suffered a broken hip. The family was led to believe his health was failing and that was the Eason he could no longer walk. Three weeks later ( he had been moved) extras showed a broken hip with older trauma. Be aware might not be the best choice!
David738254
July 27, 2016
Olive Grove is a very positive place. People are out and about and very nice, and the staff is very nice, too. My mom is in very clean and nice apartment. I didn’t try the food, but the dining room was nice. There’s games, singing, and an outdoor area.
Marilyn122078550
March 22, 2016
Olive Grove’s staff was very nice, friendly, and helpful. The studio apartments were small. One thing I liked was that residents were willing to let us see their places. They had daily, weekly, and monthly activities and a nice dining room.
Gina15
November 24, 2015
Olive Grove was a great facility. It was smaller than the other place we visited. To those who may need benefits from the Veterans, it was very close to the Veterans Administration and the hospital facility. I looked at the dining facility, the rooms, and the activities. They had assisted and memory care in the same facility. It seemed to be well run and well kept. I didn’t see anything that concerned me.
Patsy15
August 09, 2015
Olive Grove was really nice. It was very small. They had an onsite nurse 27/4. They had a library and a nice courtyard. The rooms were clean, but they were not spacious. I liked the fact that they only had 84 residents.
Visitor103389550
March 23, 2015
I felt something at Olive Green. Their staff was good, but they are obviously a lower budget place. When I toured the facility, they were fixing a lot of things and changing things, and the whole staff didn’t seem to be aware that construction was going on. Their sales manager was knowledgeable and seemed to really care.
Visitor103579550
March 20, 2015
I liked the way Olive Grove was set up, and the people that were in it were very nice. The rooms were nice, and being able to have meals made for me was nice. The rooms were not too small. The staff was good. I enjoyed talking with them. The surrounding is pleasant, and they made you feel comfortable.
Patricia Anderson1
February 25, 2015
Such a wonderful, wonderful place to live.
AZ native
September 15, 2014
Staff is friendly. Facility is clean. But feel that the dementia area needs to be expanded. Too many residents in such a small area. They need more room to roam. Eating area and community room is too small for the number of patients. I made suggestions to their representative. They need more activities and maybe a bigger outdoor garden area. They need a hobby room something for more active dementia patients. I don't feel they are getting full quality of life treatment. Some independence is good, but I know with dementia there are so many different stages.
Visitor72544050
November 27, 2013
My mother had stayed in Emeritus. It had a nice atmosphere. However, it was not fancy. They gave good help and her needs were met. It was a good place for her. Her room was fine. My mother was fine and did okay when she was there.
Cheryl1968
September 22, 2013
Disappointing. Low standard of care. Unprofessional management. Overpriced. My mother was a resident for a year. She had a number of health issues which were ignored until she had to be rushed out of there with a life threatening infection. They ignored her and med
icated her so she wouldn't complain. Every few w
eeks a turnover of management, employees as well with no relative background. We finally
moved her
Jackie9
April 30, 2013
I liked Emeritus' program, the food, and the activities. The staff was very involved and very caring. The lady that gave us the tour knew everybody that we would pass in the hallways. She was very warm and friendly. I really liked it. However, mom is not on Medicaid, so it was way too expensive for us. It's not affordable for people that are paying out of pocket. But I really like the activities. They were socially appropriate, interactive, and engaging. They work on cognitive skills, speech, some physical therapy, and exercises.
holasays
September 12, 2012
Everything about the facility is very good-looking, both the interior and exterior of the community. The buildings are very clean and well kept. The rooms were very bright and seemed to give off a good vibe and create a good atmosphere. There were some activities going on some of the time. The residents here seem happy, and active. They also have a chance to socialize with one another which I think is very important for people who would benefit from assisted living. Before visiting I was kind of afraid that the smell would be horrible or a turn-off, but the smell was actually pretty decent. It was a permanent stench like one would find at a hospital, it was not uncomfortable. I have to say I was surprised when I saw the library and patios and BBQ area as well. Overall, I would consider Emeritus at Olive Grove to be a great choice for your elderly family member.
dangar26
August 23, 2012
I have visited Emeritus facility at East Indian School road in hopes to find the perfect living environment for my grandmother. In the facility everything looked really nice, from the inside to the outside. The facility seemed well taken care of and overall really clean. There seem to be a very friendly vibe from the workers and the residents. Everything was well lit and extremely cheerful. My grandmother and I where extremely pleased with all the activities going on at the time, and are confident that she would have a wonderful time at this facility. Emeritus really stood up in comparison to the other facilities nearby and we hope to make this my grandmother's home soon, as I am sure this will not only heighten her confidence but enable her an extremely superior quality of life. I am extremely happy we found emeritus and we are excited to have my grandmother attend this facility.
janlawton
June 20, 2012
I have been my mothers caregiver for over 6 years, sharing a home together. She is a very independent, healthy 87 year old with the dreaded diesease of Alzheimer's. In January 2012, she moved reluntantly to Olive Grove. I was Mom's only caregiver and with her having Alzheimer's it was beginning impossable...we needed to live seperatly. I reserched for months and visited many options for my mom.....Olive Grove was exactly what we needed...her own living apartment, freedom with a watchful eye, and most important she could have her best friend (dog) to love and care for live with her. Everything is great for my mom, she has adjusted beautifully...made friends, feels helpful, and has her dignity.
My job of staying on top of Olive Grove has become a nightmare.....I have so many complaints. I never believed the horror stories of elder homes I had heard over the years. It is true no matter how connected you stay. Without all the complaints, I would like to make a suggestion.....Professionals and people who choose to work in this service, need to be paid more to stay working with people who trust and depend them. The turnover of staff, nurses, aids, etc....causes more problems for the patient and family, with lost records, not knowing, forgetting and constantly hearing the excuse....I'm new, sorry. I am requesting a meeting with the staff and director to hopefully keep from Mom being sweep under the carpet. Also, a meeting with the director and finanical office....If they have one yet! As a last resort, I will move my mother to another assisted living facility. Mom will not be happy with me and I'm sure it will affect her. My learning continues....If we do move, I'll find a place closer to me along with havings her own apartment and of course keeping her dog, Chyna.
q2001
April 14, 2012
Emeritus is big and spacious. The outside reminds me of an actual home and makes you feel really comfortable. The building is very secure and they ID'd me before they let me in. One of the down points of the facility was that some of the employees were rude to me during my tour. Whether it was unintentional or not, I did't feel very welcomed by the receptionist or by some of the workers there. Some of the emloyees ignored me or did not acknowledge me at all. I also felt as though there should be more males working at the facility. They have a lovely dining area that the elderly can sit at and eat and intermingle. Aside from that, all of the workers seemed very experienced and all of them are licensed. I decided against sending my grandmother there for the simple fact that it was too far away from me, but the facility is very nice and secure.
divagal
February 15, 2012
I visited this facility to see if if was a place I would want my mother to live and be cared for in. It was. The grounds were lovely, the interior seemed to be freshly painted and it was well appointed. All the rooms I visited; all the areas I went into seemed bright and cheerful and well maintained. People smiled and seemed pleasant. The facility was clean and smelled nice, not a "fake" smell. I was very impressed! I saw singing and daily newspaper reading going on and interactions between the residents and the staff was genuine concern and care. I am confident, not at all skeptical, that my mother will be well cared for here. Thank you!
Jeff B.
December 30, 2011
The entire staff at Emeritus at Olive Grove are all very professional and also are very caring. Half-way through our introductory tour we were sure that this would be the best place for our dad. Everyone was so helpful, and worked together so well to make us feel comfortable and welcome into their family.
sallysdaughter
October 19, 2011
Lorraine, Kristin & Patty have been wonderful!
Emmyrose
September 09, 2011
This is a 2 story building. There are 80 independent and assisted and 20 memory care. They have studio, one and two bedroom with partial kitchens and a patio and balcony. Housekeeping and laundry services as well are offered. All are handicapped equipped and each person gets an alert pendant.
There is an outside courtyard with greenery and patios and bbq. They have a tv room, activities room, beauty salon, and a library.
Three meals and snacks are provided in the large dining. The memory care has their own dining room. The food is good and they offer a choice of two entrees and build your salad or sandwich.
They LPNs on days and on call. A few doctors come in and they transport to appointments within 10 miles. They do all three levels of care.They have certified caregivers and the staff seems caring.
They have lots of in house activities as bingo, games. parties, and bbqs. They also go out to activities like lunceons, movies, ball games, and other events.
This a nice appearing clean facility.
SpunkyLatin
July 11, 2011
I have visited Emeritus at East Indian School road while in search for a assisting facility for a relative. I found the place equipped with necessary facilities. They offer some recreation programs such as exercise programs, aerobics and even yoga programs once, which would be a very good refreshing experience for old age people and sick persons like my relative. I found there rooms, baths, kitchen, patio etc clean and hygienic. They also provide special diet for individual person which is very good and not often seen in many of the assisted homes I have seen. Their dining facilities are good although I did not get a chance to taste the food there. I heard from my friend that their social game activities are enthusiastic and keeps the people in good mood and health. We ultimately chose a different home for my relative due to distance reasons.
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