ATTENTION! If you have a family member at this location and you care about their health and well-being please go check on them! This place is under staffed and leaves residents and patients laying in their own waste. Tips if you must use this facility: Do not allow your loved one to be dropped off on a Friday for rehabilitation; P.T. will not work with them over the weekend which can potentially cause a health set back. Check on them daily. If bedridden plan on changing and cleaning them yourself. File complaints online to protect your loved one(s).

My mom was admitted into rehab, the room she was admitted to was a shared room, the wall had damaged dry wall, the visiting chair was so dirty I would not sit in it. The cleanliness of her room over all was very discouraging. Their lack of communication when it came to lock down due to COVID 19 case (s) went to visit and was told they were locked down. They never communicated when the lock down was over. When my mom was released she smelled, and was dirty.. (this was the second time we noticed her hygiene was not being cared for) I did call and voiced my concern with the case worker. Who was going to contact nursing staff... Medicare really needs to take a look at this place... I would not recommend this place. I cannot rate on activities...

My dad begged us to get him out of there and we did on the 2nd visit when he told us more horrible things he was enduring there. 1. Rooms are not private and he was rooming with someone immobile. Feces everywhere. He wasnt sure if the roomate was sick or what, but said poop was all over the bed and floor and this happened several times a day. 2. They have no bedside manner do not explain medication and dont care that my cancer ridden father denied his cancer meds... They said they cant force someome to take it. He just wanted to know what he was taking! We got a lost went over it with him and made sure he had his cancer meds first day. Good thing we visited... 3. When givimg medicine he asked for more than a 2oz cup of water for the 8 pills. Nurse told him to take them all at once. He had to ask again for more water. 4. He was only there for PT to strengthen his muscles. Hospital recommended acute rehabilitation because he would get hours of therapy a day. First day was a quick eval. I then called and talked to physical therapist who told me he would get out in 4 days. I asked him whether he was scheduled for therapy over the weekend and he said no. I complained and they said theyd put him on which we found out was an additional 10min each day. 5. Food was always cold. He said it was inedible. We were told he ate 75 pct of his meal. As soon as we said he never eats that much ever it changed to 50 to 75pct. 6. During covid u have to schedule visits. Good luck getting in! I think this works to their adavnatge keeping patients there. Our next visit we signed papers to take him home early. 7. Anytime u want an update you habe to ask, wait til your sick of waiting, ask again and eventually someone shows. Average of 45 min each time. 8. They never asked my dad if he was in pain. Ever! They dont care and he knew it. He had just been admitted to the ER due to an enlarged cancerous liver. They should have been monitoring his pain and giving him Tylenol or other pain meds he was prescribed. They told us they only gibe if asked. They are not around to ask!!!

The nurses refused to call 911 when my mother was having a serious stroke. My mother could have died. All my other complaints aren't nearly as serious. Dirty bathrooms, mildew in showers, grumpy overworked nurses. Still waiting to hear back about items missing when they packed my moms stuff up. If your loved one can't care for themselves, I wouldn't recommend Chandler Post Acute.

Absolutely awful staff, communication, facility overall. I literally cannot stress enough how defeated I feel after dealing with this facility for 2 weeks. Please be very cautious and careful if you decide this is the place for you or someone you love. It is beautiful from the outside and you may even get a lovely tour of the recreational areas and fish tanks. Be warned, they will lie about what they can and cannot do. They will lie about treatment or care given, even down to meals. My mother had to ask several times for the other patient in her room to be given a meal and 3 hours later she was finally fed. I am heartbroken for people that have no voice or advocates.

NOT RECOMMEND for your family members. When you call for assistance, they will take 45 mins to an hour. Very rare that they come to you in less than 15 minutes. So, be prepared to do almost everything for your family members if you take them there. If you are not up for it, take them somewhere else.

Chandler Health Care was great. My father in law's room had two bedrooms, which were good sized. I would definitely recommend them.