Beautiful memory care facilities that are sorely understaffed and run by incompetents. Salesperson was misleading and knowingly overpromised to get the contract. Be prepared to get half of the services you are paying for, without any proration or reasonable correction to billing. Put your loved one elsewhere, or you are paying top dollar for services you will not be receiving.

So far, having my father in Touchmark at The Ranch is going well. It was a smart move. The staff is above average, they've been in contact a lot and are trying to do their best despite the COVID situation. He has a nice apartment with a nice view. It's a nice room, nice large bathroom and the facilities are very nice. It's a beautiful facility. My dad doesn't love the food. They're not really doing very many activities right now.