I had to go to this facility to visit friend and I was not impressed. One reason why is because parking was an issue, there wasn't enough parking for visitors. Therefore I had to wait at least ten minutes before going inside of the bulding. When I finally found a parking spot I had to wait about ten minutes for someone to assist me up front to find the room location. Most of the staff members weren't very friendly, but when I made it too my friend room a nice staff member came by to assist us. This person made my visit with my friend pleasant because at first I was not pleased. Next, the facility was really old and needed some updating. I didn't really think it was a comforting place for someone to live. The nice part about was that my friend was getting ready to go to another facility. Therefore, I was excited to hear that she was because the air conditioning wasn't working well as well. In Arizona a air condition is needed in the very hot temperatures.